Flight delayed. Air broken. Cabin was hot enough to pass out. Delta shuttle’s becoming worse and worse.
Flight late, the waited for a long time for “personal” to arrive at gate to dock the plane in Rochester. So annoying. This flight was expected, why aren’t personel available for the jet bridge?
None of the airplane features were available during the flight.
Old plane and old configuration/seats but still comfortable for a morning flight
Lounge in Lagos is terrible, food on board from Lagos to Atlanta was horrible. Only bright spot the cabin crew were awesome.
Lower number on this flight so spaced out passengers. Able to enjoy more room to relax during flight. It was lovely.
The food was good. I ate gnocchi with marinara sauce and cheese, salted caramel tiramisu. And later in the trip cheese calzone. I watched 3 movies. The selection is really good. Have new and old movies. The flight attendances were nice and cordially. Overall the 6 hours trip was really pleasant ☺️. Planning the next trip.
This was a code share Latam Airlines flight - everything very good except there was no seatback entertainment
Left Atlanta on delta plane, started our descent into Panama City and then the plan turns around and the CAPT came over the intercom and said that there was a wheel alarm and we had to fly back to Atlanta airport because they had services. The pictures are of the emergency vehicles circling us and escorting us to the gate in Atlanta. Turns out right wheel had damage. We had to wait for another plane fly in from Louisiana before we could bird again. And boarding was an experience, we had to be manually verified because the passes and computer system had us marked as departed.
Delta airlines charge $ 30,oo US DOLLARS for the check in for a suitcase in the baggage hold
All the TV screens in my rows was non functional . The map shown for an international route was antiqued..
Boarding was fast, easy, and we landed early. The entertainment system was very buggy and kept resetting throughout the flight.
There was a fowl odour coming from the lavatory the entire flight
The flights are back on time and everything else runs perfectly.
Not sure why planes don't just board back passengers first.. also wifi connection could be beneficial and keeps passengers occupied
The free wi-fi was great. But, the flight delay was not sustainable. It definitely impacted people schedules and JetBlue didn’t do anything to compensate clients for it
late lack information taney changed my sit even after i had checked i. a day prior and had been at airport checked in for 5 hrs. i have medical condition that i need to sit in aisle but changes to window. only apparent at boarding and they had no explanation why they changed my boarding pass and had no other seats. very bizarre, uncaring and disrespectful. Made my trip very challenging I should sue you. will NEVEr fly JB again. Ever. Would have blasted in social media but did not want to disclose my medical disability.
Surly, unhelpful ground staff at JFK. There was a complete lack of empathy—a flawed check-in ordeal caused us to miss our flight. All airlines that I have ever flown would have worked to help me solve the ticket problem. Instead, frontline employees shrugged their shoulders and pointed fingers at us for having made an error. I will do anything to avoid EVER flying on Jet Blue again. It well deserves its low rank among airlines.
The crew was openly hostile and condescending to the customers. They spent the majority of that time in the rear talking and seemed really agitated when people asked questions. I heard five different people told that the information they requested was in the handout or safety brief.
The service was very good, will use the airline again.
