Cons: "Less time at the AirPort after landing"
Pros: "Very quick. Great service"
Pros: "Not super comfortable"
Cons: "Snacks/Drinks for free"
Cons: "Check in process is stupid and staff was very unhelpful."
Cons: "Entertainment online"
Pros: "Delayed and had to have replacement plane"
Cons: "Delayed and had to have replacement plane"
Cons: "Rude gate agent and they played the blame game as to why they were late!"
Pros: "Not sure?"
Cons: "Very Spartan service with little effort to make for a more pleasant flight."
Cons: "We spent a lot of time standing in lines."
Pros: "Tickets were Cheap."
Cons: "The flight attendants weren’t friendly and had a bad attitude. They were not helpful at all."
Cons: "The fee to check in at the airport was absurd. There is no reason that they should not have been able to accommodate me when I was unable to check in online. The luggage is incredibly expensive as well."
Pros: "Crew was friendly! Aircraft was very clean and the flight was on time!"
Pros: "We had a very short flight from Dublin to Edinburgh and everything was good"
Pros: "Was on time"
Pros: "on time quick boarding from both ends of the plane friendly staff"
Cons: "No tv or entertainment"
Cons: "Slow, uncomfortable system of mass boarding."
Pros: "The price makes it very inviting to fly Ryanair. I misunderstood the need to electronically check in before I arrived at the airport but was helped, very courteously, by the ticket agent."
Cons: "Any food or beverage was for a fee. It was a short flight and midday so it wasn't a problem for me but under different circumstances it could be."
Pros: "We arrived about 20min earlier than expected. Our bags were checked in for free and we got them on time and without issues at the baggage belt on arrival. Snacks and drinks are not free but available for purchase. There isn't any kind of on-board entertainment. We sat in the last row and we have plenty of leg room - surprisingly."
Cons: "No drinks for free. It would be nice to get at least a glass of water. But it is understandable that low budget- short flights are not offering such services anymore."
Pros: "Quick flight"
Cons: "Nothing free, not even a cup of water"
Cons: "Staff at the check-in desk was rude and condescending."
Pros: "The food options were pretty good."
Cons: "The seats didn't move back at all!!!"
Cons: "Boarding was haphazard and painful."
Pros: "The flight was A-okay, but the experience leading up to it was not."
Cons: "First of all, the website is laid out in such a way that it's easy to make unnessasarry additional purchases. We ended up purchasing seats at the very back of the plane. We were unable to print our boarding tickets prior to checking in at the airport and after waiting in line for help, were directed to self help computers that we had to pay-to-use. These were not working and after lining up for help several more times (to get change to pump into the computers etc...) and sending off a 'chat help request we finally left and got a different clerk. While this second clerk was telling us we'd have to pay for her help, someone else overheard our challenges and took over from the clerk, printed our boarding tickets at no further charge and got us on our way. While we certainly appreciate the service at the end, it should never have come to that."
Pros: "Neat plane and friendly hostesses"
Cons: "Lousy timing flight was delayed over an hour"
Pros: "It was cheap, quick and easy"
Cons: "The rules around baggage, priority boarding and purchasing seats is not very clear"
Pros: "The airport was great"
Cons: "Flight was late leaving, the airport kept changing gates so people were running back and forth, a lot of turbulence in flight."
Cons: "In order to ride the plane, I have to walk outside. It is very cold."
Pros: "After booking my flight, I heard horror stories about Ryanair, especially about restrictions, checkin, and boarding. None of it was true for my flight--all went very smoothly."
Pros: "Gave 1 star for food & entertainment as didn't buy food and of course too short for entertainment Would fly again with Ryan Air if they didn't insist on a printer boarding pass, too difficult."
Cons: "Having to print out a boarding pass is almost impossible when travelling as no access to a printer. The check-in area at Dublin as poor signage as I needed to get my booking pass stamped & passports checked The seats didn't recline & because I am not tall the head rest curve pushes my head forward (on most planes) have gap behind neck so very uncomfortable only helped by reclining seat. Boarding messy as no seat order called hence isles blocked, most planes load back seats first keeping isles free, this plane had back & front stair gangways but weren't told."
Cons: "Unhappy about having to pay 45euros because I couldn't print boarding pass. I bought ticket in June, started travelling Sept 2nd and flight was for Sept 29th. Not having access to internet and printer during the 7days prior to the flight cost me 45euros. Thanks."
Cons: "Seats don't recline. No leg room. Cattle car feel!"
Pros: "Great price and convenient . On time"
Cons: "Tight quarters"
Pros: "boarding was on time and no delays on the tarmac"
Cons: "It was way to small, no room. Rough take off and landing"
Pros: "The price"
Cons: "They will hit you for more money every chance they get. Checked baggage. Not printing boarding pass prior to getting to the airport."
Cons: "Extra fees for luggage. Tiny seats w/out reclining"
Cons: "Everything, especially the employees"
Pros: "It was cheap"
Cons: "No food. And the seats were uncomfortable."
Pros: "I liked the price."
Cons: "I didn't like the fact that the employees at the check-in counter had less information about the flight than I did (I informed them that it was running late). Then when the flight was two and a half hours late, there were no employees with whom to talk about how to help me make alternative arrangements when I got to my destination (the lateness of the flight significantly disrupted my travel)."
Cons: "We did not know when we bought the tickets that there is a $45 dollar fee for checking in at the airport. We received a reminder email in our inbox a few hours prior to our flight, but we were already traveling and our WIFI access was limited, so we did not see it. It cost an extra $90 dollars to check in and a bit of stress as we were attempting to check in before the two hour mark using the airport internet that was spotty. We ended up missing our checkin by minutes, and had to pay. It was like being on one of those timed amazing race shows. $90 dollars!!! Won't do that again."
Cons: "Over 1 hour delay! Really terrible"
Pros: "Price from Dublin to Glasgow was unbeatable. They try to get you in the plane quick."
Cons: "They close the door 40 minutes prior, so make sure you get there with plenty of time to line up."
Cons: "Excessive luggage fee of 50 euro"
Cons: "We checked in online and printed out our boarding passes. They do not post the departure gate till an hour before the flight so we waited in a long line to Get on the plane. When we reached the front of the line they wouldnt take our printed tickets because they didn't have a stamp. (Note) The flight was departing in 15 min. We and about 11 other passengers were turned away for the same reason. We had to get completely out of the airport go through customs, security and check in ALL OVER AGAIN and be charged an extra $150. When we told the airport personnel what was happening they couldn't believe it. We missed the flight and got charged extra! DO NOT FLY WITH THEM! They will look for any reason to take your money!"
Pros: "Crew was great. Professional, funny."
Cons: "Very cramped in the plane. Stood for an hour at the gate, not enough seats. Stood on Tarmac in the rain."
Cons: "we had our carryon bags separated so we had to wait at carrousel for mine..we recommend checking a bag for single travelers rather than multiples..thanks...fred and kim"
Pros: "Fast, once we got going"
Cons: "They were late, selling stuff on entire flight. When landed we had to walk up stairs we suitcases. I could do it but what about the Ederly."
Cons: "I am a musician traveling with a guitar. The staff was extremely rude and not accomodating when it came to treatment of my instrument. I was not even allowed to attempt to bring my guitar on the plane. I was told it was a full flight but after I was forced drop the guitar and borded the aircraft I not only found that there was ample room in the overhead bins for it but there were some no shows and plenty of extra seating which was used to store luggage too large for the overheads. I asked the flight attendant if I could retrieve my instrument so it could go on the plane and was told no. It is apparently much easier to travel with golf clubs than a musical instrument on Ryanair. Never again."