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Pros: The crew was excellent.

Cons: The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade.

Pros: Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise.

Pros: Not being charged for my first bag of luggage

Cons: Nothing

Cons: Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta.

Cons: The airplane broke from Abudabi to Delhi with 4 hrs delay.

Pros: This crew was better that last flight overall

Cons: Better seating arrangements

Pros: Entertainment and food were not bad.

Cons: The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard.

Pros: Newer aircraft. Fantastic service

Pros: Great service, as always. Very comfortable flight.

Cons: In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)

Pros: The new Qsuites are very comfortable

Pros: Crew was amazing and aircraft was clean and seats comfortable!

Cons: I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft

Pros: Amenities like, Tooth Paste, Brush and Headphones.

Cons: Liquor and Wines needs Varieties.

Pros: Very professional and helpful crew. Great entertainment.

Cons: Seats in economy a little cramped. Better to fly their A-380 double decker as more space.

Pros: Everything was good except the Cooling

Cons: Cooling inside plane

Cons: There is nothing to improve. I wish other airlines can learn from them.

Pros: Comfortable seats. Good food.

Pros: Very good cabin crew

Pros: On time

Cons: Courteous and efficient staff.

Cons: Legspace for passengers

Cons: Lost my luggage due to mistake at check in desk

Pros: Crew was nice, flight was ontime

Cons: While boarding and before starting the engines there was no AC. Temperature was unpleasantly hot

Pros: Crew was excellent

Cons: Uncomfortable tight seating in economy

Pros: Crew was attentive

Cons: We sat on the runway for an hour.

Pros: The crew was very professional and pleasant. The food was tasty for airplane food.

Cons: The seats were not that comfortable.

Pros: Seat comfortable

Cons: Flight was delayed and overhead bin space was very small

Cons: Late departure. Rush to connect.

Pros: Very professional

Cons: Lost luggage

Pros: Pleasant flight

Cons: We were delayed & missed our connection

Pros: Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day

Cons: Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going

Cons: Everything

Cons: Was very satisfied with everything.

Pros: Crew was very nice, very helpful

Cons: 3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Pros: Nice crew. Smooth flight :)

Cons: USB connection was not working from my seat

Pros: Prior flight was delayed and we missed our connection. Aeroflot told us we had to wait 8 hours so to compensate us they upgraded us to business. Turns out our flight was delayed 2 hours so they could have still put us on it. But business class made everything better it was by far the best experience

Cons: Nothing business class was the best experience I’ve ever had flying. Not one single complaint because the crew was so nice and accommodating and everything was so comfortable food was UNBELIEVABLY DELICIOUS.

Cons: Laggage didnt arrive with us. We have to wait in Minsk God know how long to get our laggage.

Cons: The departure was slightly delayed. But the on-board experience was great.

Cons: The delay of our bags at the airport we waited almost 2h hours

Pros: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Cons: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Pros: everything was good

Cons: Needed a bit more food :)

Pros: I got there

Cons: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.

Pros: Crew was pleasant.

Cons: Very old plane with seatback screens or USB ports for charging.

Pros: Aeroflot was a classy airline, I didn't expect it but appreciated it

Pros: Boarding was fast , crew was nice.

Cons: Laggage didnt arrive to the final destination (Minsk), we have to wait a long time in the airport to pick up our laggage.

Cons: All

Pros: Crew was great

Cons: They lost my luggage and zero leg room for economy seating for anyone over 5’10

Cons: The craft is a bit old. Harsh landing.

Cons: Too much time spent at boarding. On luggage missing.

Pros: Staff were friendly and seats in business were super comfortable.

Cons: Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight

Cons: Crew could have been more pleasant

Cons: Free wifi

Pros: The Food was good.

Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Cons: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Cons: Availability of livesport tv channels

Pros: Just such a smooth journey.

Pros: Great food & great entertainment. Love the free WiFi

Pros: Live sport TV, on board wifi

Cons: More livesport TVs and browsing data.