Cons: "The plane was delayed by 2 hours."
Cons: "The website. It kept going over the same thing and I couldn’t do what I wanted to."
Pros: "The cost was the big plus on this flight."
Cons: "Had to stand outside in rain & wind while waiting to board. Took a very long time to board. Very loud people. Excessively loud engine noise. Attendant made me open my window shade. Small seat did not recline. No seat pocket for magazine."
Pros: "Quick easy and cheap"
Pros: "The trip was smooth once we got a plane. Everything else was as ecpected."
Cons: "Delayed multiple times and finally departed 2 hours late. Interrupted a full day’s worth of travel plans."
Cons: "We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery."
Cons: "Treatment by crew iin airport as well as unfriendly flight attendants!"
Pros: "Crew members were welcoming, friendly and efficient."
Cons: "Stood st the gate 30 minutes and then they changed the gate. Went to the new gate, stood in line again and they changed the gate AGAIN. Walked to the new gate and stood in line about another 30 minutes then once checked in and walked down the jetway, we were stopped again and had to wait!! Then we were delayed on the jetway waiting to load bags and once we started going, there were several planes ahead of us so we sat on the tarmac and waited some more. Flight arrived in Dublin more than 2 hours late!"
Cons: "Baggage policy"
Cons: "We arrived 2 hours before the flight. No gate info available for 40 minutes. After 40 minutes it said gate info would be in 20 more minutes. After that 20 minutes they said another 20 minutes. There was no info on the flight and you have no place to wait until they decide to tell you where your gate it. When the gate info finally came up it said to report to the gate immediately and then we were supposed to board. Basically you are forced to stand for 3 hours not knowing anything about the flight."
Pros: "Cheap flight"
Cons: "Boarding was horribly disorganized in Madrid. Flight was late leaving the terminal as well."
Cons: "My flight was missed from Stanstead to Dublin and RyanAir employees did not help me, they only wanted to sell me another expensive ticket."
Pros: "Customer service was horrifying"
Pros: "professional crew. the way captain kept us informed."
Cons: "there was a delay due to air traffic restrictions"
Cons: "Flight cancelled just a day before departure."
Cons: "This is the worst airline I have ever flown and I have been flying a long time. It was hot, cramped, both flights were late and they had us sitting on the plane. And, it really is not as cheap as it first appears with all the extra feeds."
Pros: "Quick to unload."
Cons: "In flight costs"
Pros: "Ticketing staff were friendly and helpful."
Cons: "The LANDING was the WORST I have ever experienced...frightening."
Pros: "Horrible assistance and no sympathy for the situation"
Cons: "Check in process was extremely slow at the gate. We were delayed over an hour on the tarmac."
Pros: "Quick flight."
Cons: "Would like people boarded according to their seats. Putting the carry on baggage away is disruptive to steady flow of taking seats. So if front and back doors board call in middle 10 rows first."
Pros: "Cheap air fare"
Cons: "Not even water to drink on plane"
Cons: "We departed an hour late. The crew was very unprofessional. The landing wasn't good. Kept the light on."
Pros: "It was easy, tickets were cheap, and it was fast."
Cons: "The price for luggage is ridiculous. Bring a tiny carry on if you want to avoid spending 45 on regular sized luggage."
Pros: "The efficiency of the crew"
Cons: "The flight was almost an hour late"
Pros: "It was easy to check in"
Cons: "four hour delay--missed my appointment"
Pros: "Had seat assignment with my husband. Short easy flight"
Cons: "Seats didn't adjust. Plane could have been cleaner"
Pros: "The price"
Cons: "The flight was delayed, crowded in the waiting room"
Pros: "Friendly crew"
Cons: "The seats are to close to one another and gets unconfortable fast"
Cons: "Website hard to use"
Pros: "Ryan air had a convenient flight time from Gatwick to Dublin - that is the ONLY reason I flew with that airline. I was able to get a last minute reservation, but it came at a high price."
Cons: "Cramped seats and narrow aisles; no complimentary food or beverage provided. Crew seemed harried. Flight was not on schedule."
Cons: "slow, disorganized check in. Boarding is hideous, I'd rather wait in a DMV line. Airline run as if consumer, and luggage, are to be avoided. I cannot understand why Anyone would fly them routinely."
Pros: "Price of the flight."
Cons: "Flight was late. No warning at the airport that it was late."
Cons: "Did not know there was a 45 euro check in fee per person...never was advertised!"
Cons: "Horrible boarding/security process."
Pros: "It's Ryanair you get a bargain price."
Cons: "Flight and services was as expected. I didn't purchase food. Seats don't recline."
Pros: "Boarding from both sides of the plane was good"
Cons: "Made us wait in line for way too long, No air conditioning on the ground made the plane sweltering."
Cons: "Delay is annoying!"
Pros: "Cheap flight!"
Cons: "Tried to charge us for everything, including 15 pounds for printing a boarding pass. WiFi was only free for an hour at the airport, flight was delayed by two hours, plane lacked AC and was super cramped and hot. Boarding was also a mess."
Pros: "They had efficient boarding using both the front and back entrances."
Cons: "They attempted to seek everything under the sun. It was like a real life pop up add you cants minimize."
Cons: "Problems with securing printed boarding passes (non EU) as could not print them ourselves at motel. Finally able to get them without charge after protest. Problem paying for checked bag online (did not go thru) so had to pay higher fee at airport. All this caused delay and rush to not miss flight. Not familiar with Ryan Air M.O. Not informed till 2 days before flight of online check in requirements. Not told could check in 30 days ahead-so could not print passes at home in US before travel. Did not know would have to enter and exit plane via stairs with large carry-on. Ryan Air should be more up front about extra charges incurred if you don't follow their protocol-esp. for first time users. Now know and will not fly with them again. Ended up costing as much or more than flying Aer Lingus Bristol to Dublin would have."
Cons: "The crew said there would not be drinks because of anticipated turbulence for the entire flight. There was NO turbulence."
Pros: "We had been scared by other reviews, but this was not as bad as we'd read. There is no entertainment onboard, no food except for sale, and some luggage restrictions you need to take note of before you check in. Otherwise, quick smooth flight, friendly staff, luggage arrived, so overall fine experience."
Cons: "Flight was significantly delayed, slow boarding"
Cons: "My jacket was stolen on board"
Cons: "Fees for everything. Boarding was a mess."
Pros: "We were unable to check bags in advance. Staff handled at bag drop."
Pros: "Love the crews of Ryan Air!"
Cons: "I wish that there was at least water for free."