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All aspects were excellent - it helped that the flight was only 2/3 full and I had no one sitting in my row. The Pre-check (US Passport Control and Customs) in Dublin made everything so easy when we arrived in Chicago.

I love the direct flights. It saves a lot of hassle and allows immigration and customs in Ireland, making arrival much easier.

Great. Has a problem with DOB. Fixed 4 us. Led to a 5 hour earlier flight to London!

One of the best flight experiences I've have had in along time. Would fly with them again.

So, the trip from Dublin to LA did not really happen because the flight took off before we could finish the transfer.

Very nice experience. Flight had good entertainment system and good food options. Customer service was very friendly and nice as well.

Like - the crew were nice Dislike - sitting on the tarmac for long periods after boarding and landing.

I was not admitted to the flight!!! i need a refund for this.

It’s my new favourite airline! Everything was smooth and relaxed!

One of the best flights I've been on in a while. Very genuinely friendly staff. Courteous, kind, respectful. On a past flight (not Aer Lingus) I remember being woken up rudely to put my seat forward. Like a child being berated for something. Oddly jarring experience when someone could just tap you gently on the shoulder and gesture kindly. But I noticed the Aer Lingus staff were incredibly patient with everyone on the plane. It's the holiday season and I noticed a lot more elderly customers on the plane than I typically see flying, and the staff went above and beyond with helping accommodate people. Service throughout the flight was flawless. They came through offering water, and picking up garbage at perfect intervals. Seemed like this flight, everyone was on point. And the flight landed early on top of that