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Pros: Good Crew. Landing was very smooth

Cons: line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!

Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Pros: Movie selection are great

Cons: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie

Pros: Delayed boarding but made up for lost time in the air

Cons: Delayed boarding

Pros: Movie selection are great

Cons: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie

Pros: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Cons: The in flight screens weren't working well.

Cons: No option to watch movies

Cons: The seat was squeaking all the time

Pros: How friendly the crew is Ease of boarding Good organization Mostly on time

Cons: At least free beverages:)

Pros: I like how they boarded the back of the plane first!

Cons: The seats weren't as comfortable as other airlines. The food wasn't very good either.

Pros: Captain gave some nice hotspots to look out for as clear day.

Cons: Standing for ages before boarding and in plane. Very basic and couldn't print boarding pass before travel. Seemed like a glitch with Aerlingus and I phoned but said they would forward to technical dept. No one got back to me. This caused unnecessary stress due to connections.

Cons: Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones.

Cons: Space on airplanes

Pros: Crew was great

Cons: Lots of screaming children. Not much to be done about that.

Cons: Broken monitor and seat

Pros: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Cons: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Pros: price great; direct flight;

Cons: cramped

Cons:

Pros: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Cons: The in flight screens weren't working well.

Pros: Movie selection are great

Cons: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie

Pros: Wonderful hospitality, excellent service!! Clean, well thought meal service.

Cons: Hoping that this will continue!!

Pros: Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks

Pros: Boarding went well.

Cons: Crew could be more attentive. They avoided passengers most of the time.

Pros: Movies

Cons: Comfort. Jetblue offers betwee seats ne apacing betqeen rows

Cons: The seat was squeaking all the time

Pros: Crew was great

Cons: Lots of screaming children. Not much to do about that...

Pros: Got here early!

Cons: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: The crew.

Cons: The time between flights.

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Pros: Everything about this booking was a disaster. Not the least of which is that my bags are still on London and are total travel time will end up being about 24 hours returning.

Pros: Crew

Cons: Seats were very close and movies ok

Pros: Rapid boarding with no delays

Cons: No snacks, no entertainment.

Pros: Quick boarding and departed on time.

Cons: Everything else. Air Lingus is like Ryan Air with an Irish accent. No space, terrible food, very low quality entertainment system with the sound muffled and barely audible.

Pros: Confort and kindness

Cons: It was too cold

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Cons: Broken monitor and seat

Pros: I always have a consistently good experience on Delta. Everything was great.

Cons:

Pros: Had seat open next to me

Cons: Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival

Pros: On time, great crew, comfortable ride even in coach

Cons: Proper charging stations on planes (not just underseat plus, but better to have front-facing USB).

Pros: I almost missed my next flight from Dublin to Chicago. There was not enough time between flights with current security measures. Your site should not have suggested those two flights so close.

Pros: Friendly and helpful crew

Cons: Disembarkation at Belfast

Pros: Return on investment is excellent. great ground and air crew great service all around.

Pros: Boarding went well.

Cons: Crew could be more attentive. They avoided passengers most of the time.

Cons: Seats are too small

Pros: That it got me where I needed to go.

Cons: The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied.

Pros: Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks

Pros: I like how they boarded the back of the plane first!

Cons: The seats weren't as comfortable as other airlines. The food wasn't very good either.

Cons: The flight attendants were just awesome. First time flying with Aer Lingus and I must say they are my favorite airline henceforth

Cons: Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones.

Cons: The flight took off late, arrived late and we missed our connection to Salt Lake City. We had to change terminals and they were on the opposite side of the airport. Had to spend the night and have not yet started with Aer Lingus to get some satisfaction.

Pros: Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks.

Cons: Nothing. Perfect flight.

Cons: Refueling took over an hour.

Pros: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Cons: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.