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Pros: seats were awesome, so as the food and the occasional snacks were delightful

Cons: My entertainment screen wasn't working, but since I got a window seat I didn't complain. Long time for a 12 h flight without video or something to occupy myself, but at least the USB port was working...

Cons: Lights did not work, so diner was guessing whats was in the tray

Pros: Was the crew amazing and nice

Cons: The visa check personnel were the most discourteous airline staff I have ever encountered.

Pros: Seat is small

Cons: On time boarding

Pros: Super service. From gate in Frankfurt to Rome.

Cons: Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far.

Pros: Staff was helpful and kind. Entertainment had variety.

Cons: Flight ran out of chicken meals fast, forcing the rest of the plane to have vegetarian instead. I was sat in 41G. Awkward seating arrangement. Worst seat ever! Super cramp, making a 9hr flight very uncomfortable.

Pros: Crew was amazing.

Cons: Nothing everything was great!

Pros: Food, entertainment and crew was exceptionally friendly.

Cons: Seats not great for such a long flight.

Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.

Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Cons: There was no wifi on flight

Pros: Good crew

Cons: Service could have been better

Cons: Getting more minimal on the food service. Emirate have more and better quality

Cons: Very quick through immigration and customs. Then a short cab ride to city.

Cons: sea food

Pros: In flight entertainment was great

Cons: seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)

Pros: The cue lines per zone are the most brilliant idea!

Cons: After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time.

Pros: Food and drinks very good

Cons: In economy class the movies unable to listen to with ear buds. Bring my own next time.

Pros: Friendly attendants, entertainment variety

Cons: Comfort, food could have been better.

Cons: Good

Pros: None of them above I'm not happy at all

Cons: Team desn’t have much Client focus, seems to have more experience with cargo shipments

Pros: Departed on time, smooth sailing.

Cons: no entertainment available

Pros: Nothing.

Cons: My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY.

Pros: The crew was good

Cons: The seats

Pros: Entertainment was good.

Cons: The flight was terribly cold. I was cold even after using 2 blankets. Lunch was served very late just before landing and it was a 10 hour flight.

Cons: The entertainment system wasnt working on the first flight, and had poor content on the second flight.

Pros: Service

Cons: I always book ticket with you guys and I went on the Web to my phone to book a flight ticket for my friend and automatically you guys book it under my name and a contact immediately just fly and they said that they cannot change it and meet me by another flight ticket which I did not even request to

Pros: Perfect

Cons: Perfect

Cons: Delayed landing. No courtesy for business passengers

Cons: Ok

Pros: Overall pretty good. Newer plane, business class is well configured.

Cons: Food was good, not great. Seats when flat are quite hard.

Pros: Was on time! Not croweded!

Pros: I liked the window seat.

Cons: They didn’t talk much about the landing card.

Pros: The crew was great!

Pros: The crew was attentive and friendly!

Cons: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Pros: NOTHING

Cons: No options to change booking and the one given was absorbant pricing

Pros: Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights

Cons: It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!

Pros: On time. Check in was very easy.

Pros: Crew good

Cons: Baggage small bag forced to check

Cons: A little more leg room would be great

Pros: The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane.

Pros: ICE program and WiFi made the trip comfortable.

Cons: Depending on the plane, you may not get comfortable seats and have difficulty using the touchscreen. The cabin crew is a bit slow in responding to requests and show attitude.

Cons: Keep employees have to give excellent service & smiles to passengers

Pros: Overall flight quality

Cons: Free wifi time can be increased to at least an hour and Food quality can be better

Cons: In

Cons: Thank for everything it is excellent

Pros: Crew was OK.

Cons: Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class.

Pros: Crew was nice and attentive

Cons: More leg room

Cons: Boarding process, and in-flight entertainment and wifi

Pros: Loved the food and drink service.

Cons: Did not like how far back the seat in front of me went. Causes a cramped ride.

Pros: Crew were amazing not stingy with the drinks. Boarding was easy and smooth

Cons: Would prefer flying with partner United though. Think they offered a better service on board

Pros: crew was good food was good

Cons: comfort

Pros: crew onboard and food/entertaiment.

Cons: could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time.

Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Cons: the headrest is hard. Apart from that- all was fine

Pros: Crew was great and professional.

Cons: Entertainment controls were outdated and confusing to operate. There were no charging ports.

Pros: Service is awesome. Food is great.

Cons: People with short connection are affected by the 15 to 25 minutes delay.

Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.