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Pros: The food its disgusting

Cons: Better service and better food

Pros: Qatar is the BEST First Class airline in the world.

Cons: Everything was amazing!

Pros: The seats were comfortable. The entertainment system was wonderful.

Cons: The crew was disorganized.

Cons: It was outstanding service !!!

Cons: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Pros: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Cons: Service, staff and food.

Pros: Nothing

Cons: Customer service

Pros: Great service and yummy food.

Cons: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Cons: All of the less than good, obvious!

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Pros: the headrests in the AUH-MAD leg

Cons: the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip

Pros: The crew was very good.

Cons: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Pros: Nothing really.

Cons: Their time.

Pros: Evrrything

Cons: Food has declined significantly over the past few years

Cons: Everything was great food and the plane great people

Pros: Crew, interior, seats

Cons: Food was average. Service could be better. For example, my wife and I never got our food at the same time or close enough. We had to ask for food or drinks. They should regularly ask if we need something. Empty water bottles (up to 3) were sitting on my table for hours till we landed.

Pros: Small plane, decent space, short flight.

Cons: Legroom.

Cons: I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa.

Pros: Crew was very pleasant and kind

Cons: Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind.

Cons: None

Pros: Great service.

Cons: Interesting business class configuration. Felt cramped compared to normal business class configuration of 4 across,

Pros: The crew was really good

Cons: Perhaps seats just a bit more confortable. Overall a very good airline

Cons: It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again.

Pros: All services were superb. From boarding, food, to bye bye from Crew very unique. Good team

Cons: Every was excellent

Pros: The seats were comfortable and spacious

Cons: Again entertainment system was horrible with flickering screens

Pros: Cheap airfares, direct flights

Cons: Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though.

Cons: Chairs are small

Pros: Staff

Cons: Better movies , better vegan food

Pros: crew is ok though not much speaking english

Cons: no other comment

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Pros: The crew was great, and seat was comfy compare to other European airlines seats

Cons: Less salt in the food would’ve been better

Pros: Crew was amazing.

Cons: I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.

Cons: Seats itself not really ok, neighbor any size gonna touch you every time. Crew not ready to do anything with passengers with little kids, only my headset helped me survive. So I could sleep because of this issue only 1 hour for 12 hours flight. Good luck. As second issue doesn’t happen too often

Cons: When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks

Pros: Nothing

Cons: My luggages are lost

Pros: Again staff was very friendly and helpful.

Cons: That since it was a shorter flight no tvs.

Pros: The airline is top notch and treated you great like it should be.

Cons: The sears where a little tight but not bad and the movie options were ok not great.

Pros: I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.

Cons: I honestly had no issues with my flight.

Pros: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.

Pros: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Cons: Is amazing

Pros: Nothing

Cons: For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts.

Cons: Good

Pros: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Cons: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Pros: Just good overall. Beats any American carrier (which is not saying too much!).

Cons: Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!

Pros: Crew was amazing. Welcoming, helpful and caroming to passengers needs.

Cons: Replace worn out seats.

Pros: You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..

Cons: How you guys gonna do for it ?

Pros: Crew was amazing

Pros: The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request.

Cons: I did not find a gap

Pros: Crew was excellent. Really helpful people.

Cons: Seats are so tight and close to each other.

Pros: The food its disgusting

Cons: Better service and better food

Cons: Seats itself not really ok, neighbor any size gonna touch you every time. Crew not ready to do anything with passengers with little kids, only my headset helped me survive. So I could sleep because of this issue only 1 hour for 12 hours flight. Good luck. As second issue doesn’t happen too often

Cons: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Pros: The crew is polite,

Cons: It left at a bad hour of the day