Pros: "The entertainment was good and that’s about it! The crew was extremely bossy! The aircraft should have been cleaned better. Terrible odors and dirty kitchens!"
Cons: "See above"
Pros: "The airplane, crew, service, hospitality, and enternaintment were great."
Cons: "Logistics of US border control while leaving Dublin was not as efficient nor smooth as the EU side."
Pros: "NO SECURITY CHECK FOR INBOUND FLIGHTS. What a relief!"
Cons: "Cramped rickety stairs, up & down to Passport control. In flight service non-existent. Tepid coffee at absurd $4.50!"
Pros: "Very easy transit at Dublin. Staff very friendly and helpful. Immigration at Dublin for UK and for USA works great. One doesn’t have to wait in line for hours to get immigration and customs clearance at the destination after a long flight."
Pros: "The crew was very helpful and has provided lots of water now and then, wich was really relieving on the long distance. The seats were quite comfortable, the food quite all right."
Cons: "The flight was delayed wich caused a lot of stress bevor, while and after it, 'cause of the connection flight, that we were afraid to miss. We've got the connection at the end, but the luggage didn't come with us, so a luggage investigation was needed. A lot of paperwork and stress, hopefully I'll at least get it back soon. Entertainment wasn't available for several hours, it was an error in the system or something. Some of the seats have had it, others have had not. It took them hours to fix it."
Pros: "Older plane that had comfortable seats."
Cons: "We were stuck on a packed bus that goes from the gate to the plane for 45 minutes. The bus got so hot, somebody passed out, causing further delay."
Cons: "Boarding was hopeless as usual. Held us on stairways for ages after passports were checked by the ground crew"
Pros: "* New planes * Easy check in"
Cons: "* Last minute seat assignment * Crew is helpful but not friendly"
Cons: "We were told to be at the airport 3 hours in advance of our 9:35AM flight. We arrived at 6:45 to find a line of passengers at the aer lingus counter and no personnel. It was at least 1/2 before anyone arrived for work. The gate on the boarding pass printed that morning, was the furthest gate and a very long walk. When we arrived there we were told it was changed. We heard a lot of gate changes over the loud speaker, but no announcement from aer lingud. British airways was at"
Pros: "Flight delayed, we boarded by bus vey far away from the track, in he midddle of nowhere. It was pouring and we had to wait our while boarding the stairs, when there was many many fingers To board available, just nonsense. Then, furthermore, one of the flight attendants rushed us in bad manners. 40 more minutes sitting in the plane, just waiting to take off, again, ridiculous. To top it all off, we waited almost 2 hours in Dublin airport for the luggage since supposedly There was a mal function from the cargo door of the plane, where we only received little Bits of information when we all complained"
Pros: "Crew was lovely and kind, esp to babies and their clueless parents. I also like the safety video"
Pros: "Crew were very good"
Cons: "We had a delay caused by over filling of fuel"
Cons: "Getting through customs in UK and getting luggage tags to Dublin was a nightmare. Took over 2 hours, went through 4 lines to get luggage tags and given misinformation. Poorest travel experience in 40 years of traveling. Brits need to learn how to expedite processing."
Pros: "The crew was so incredible, the safety video was funny, the food was DELICIOUS, the accommodations were above and beyond. Comfortable, great movies, relaxing. First international flight and now I’ll always use British Air"
Cons: "Nothing. This has been the best flight experience I’ve ever had."
Cons: "I paid extra for exit row seating, but what they didn't tell me was that the flight attendant seat was facing ours, so much for leg room. The actual placement of the seats were aisle row and middle row-so neither of us had a window to look out of or wall to lean against, no overhead lighting or air vent either. Can you say "rip-off?" My husband, who is tall and broad shoulder was constantly being knocked around by the flight attendants and carts. This flight was miserable. I guess I should be thankful for the hour plus delay in departure."
Pros: "Crew excellent as always on BA, boarding fine, usual hassle getting to seats with other passengers blocking aisle,but when you choose to sit at the rear and the plane loads the forward seats first it's to be expected. Seats were very comfortable (much better than Virgin Airbus 330) and plenty of legroom. Food was better than on previous flights and drinks service was good - shame they ran out of wine, Bacardi and gin towards the end of the flight though! Liked the automated bag drop at Gatwick, much quicker and plenary of staff in case there were any issues."
Cons: "In-flight entertainment poor. Not enough choice, screens have seen better days too. Virgin do this aspect much better."
Cons: "They took too long to start boarding group 1 and 2, crew did an awesome job, but flyers don’t keep the cleaning and after four hours is filthy"
Pros: "Was a new aircraft, very clean. M&S food is good (though extra of course)"
Cons: "The new seats are now no different to a no-fills airline, seriously BA, no seat recline option?! 3 times price of Easyjet yet no difference in comfort. No Map display of progress. Shall we call you Beasy jet now then?"
Pros: "Crew was helpful and polite."
Cons: "- limited choice for entertainment. - shaky video screen - why do flight to/from India are not docked at a tunnel? Spread the pain of travelling on a bus to all passengers."
Cons: "They kicked me off the flight and I missed my husbands performance"
Pros: "The price was right!"
Cons: "I know the saying “you get what you pay for”, but good service from the flight attendants should be expected in the price. It was hard to get a greeting or a smile from them, far from prompt delivery of food or coffee ordered. We were traveling with two kids under 5, but there was no help offered. You are expected to pay for any and all food or drinks, including water. The airline could at least offer free water. The meal quality was mediocre for the price paid, and their stock ran out pretty fast."
Pros: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Cons: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."
Pros: "Crew was very nice"
Cons: "Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen."
Cons: "One of the best flights is had. Love A340 and the crew and service definitely better than AA or BA by far."
Pros: "We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane."
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Cons: "No comfort. The USB wasn't working, even with the pilot telling us about it's availability."
Pros: "We arrived on time!"
Cons: "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."
Pros: "Not a goddamn thing."
Cons: "The boarding was a cattle care, atrociously organized, took forever. They were asking the better part of ten dollars for headphones. No way to get a drink, as with the trip over, the chairback screens didn't work, and they never notified me by e-mail that you had to order food in advance. Not even a glass of water available on a 7 hour flight, that's actually a health hazard, should be illegal. No coffee or tea. The window seat I paid up for was about 8 inches from the window, so I couldn't even lean my head there. No in-flight magazines, or handing out newspapers , no entertainment available, just sitting there uncomfortably for 7 hours while the attendants huddled behind drawn and velcro'ed curtains doing nothing. A true disgrace. Avoid Iberia and their LEVEL subsidiary like the plague. Unacceptable in every way....and at least Ryan Air and WOW are cheap, this flight was full price. Total rip-off, never again."
Cons: "My entertainment console went out right after takeoff. I can’t sleep on a plane, and I waited 5 hours for the attendant to finally reboot it. And one rather surly, overweight attendant with attitude"
Cons: "Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3."
Cons: "We have a 5 hours delay inside the plane. The crew has to been change and the second crew is the worst crew in all my flights The captain also was change after 4 hours of delay, and is the worst captain, nothing polite"
Cons: "I was informed upon arriving that I was on "standby" for a flight I'd booked weeks in advance, and told the reason was I had not paid the surcharge to reserve a specific seat, and Vueling oversold the flight by 10%. Not cool, Vueling. Also the flight was almost an hour late taking off."
Cons: "Did not get to this flight due to cancellation from the initial flight"
Pros: "Amazing and helpful crew"
Cons: "Long delay and inefficient boarding for people with digital boarding pass"
Pros: "First cancelled the 10:00 am flight while everybody already onboard. Then boarded us again on the same airplane two hours and 50 min later. Right in time before the 3h necessary for passengers to file a claim."
Pros: "It was easy. Very cheap. On time."
Cons: "Seats are not great. But you get what you pay for."
Cons: "Paid for priority board but there’s no priority given at the gate."
Pros: "we reached our destination alive"
Cons: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"
Pros: "Crew was nice, responsive and professional. They tried to make the best of a bad situation and were helpful in that regard. Pilot explained the reason for the delay. Also helpful"
Cons: "Arrived early at the airport and checked my bags. Was charged $190 for one extra bag. Told I had to pay for two flights because there was a connection! Boarding was late and then the plane took off late. Horrible."
Booked through you used Kiwi who did not complete checking in until 24 hrs before departure when the check in was available 48 hrs before hence we sat separately. I will not be using you again.
Cons: "Lovely friendly staff, perfect flight, smooth take off and landing"
Pros: "The crew is doing its best job given the cards they gave been given to play with !"
Cons: "It was all good for a budget airline."
Pros: "On time - good crew -"
Cons: "Noisy plane (737 ) and noisy group of passengers on adjacent rows pilot and crew announcements downed out. seat allocation charges are a ripoff - makes the total price unrecognisable to the advertised price"
Pros: "It took off and landed"
Cons: "Ryanair is always the worst flight, so many corners cut"
Cons: "Lines were 20 times longer than every other airline and we almost missed our flight because of it. The seats were u comfortable and small."
Cons: "The airline only allows online checkin and didn’t notify us through emails until a few days before the flight when we’re already traveling. During international travel, we don’t check emails. We ended up paying almost $200 to checking at the airport. will not use this airline again."
Pros: "The stewards were hardworking"
Cons: "The flight took off half an hour late, when we landed at stansted we were waiting for another half an hour to disembark (not the first time this has happened on a Ryanair flight) and lugggage took nearly an hour to reach baggage claim. The price of the flights are not worth being delayed by 2 or 3 hours especially if you have somewhere to be. If you have no other choice, then make sure you purchase priority booking!"
Pros: "Not much to like."
Cons: "At gate there was 40 minute delay to board with mention of what was going on. Once on board we waited another 40 minutes to be able to take off. In flight the crew was rude and inattentive."
Pros: "It took off and landed safely."
Cons: "1.5 hours late. No air conditioning Cabin crew not attentive, and had the intercom turned up, so when she spoke it was like nails scrapping down blackboard. Minimal information coming from the cockpit."