Pros: "nice crew"
Cons: "Boarding a plane this size at gate c21 ridiculous due to lack of space. Business class cabin is dated and seats not so comfortable. Food was mediocre at best."
Pros: "Comfortable, good food and good crew"
Cons: "Flight was late due to earlier mechanical error. These things happen but still annoying when they do. Crew didn’t seem too bothered."
Pros: "Staff was great"
Cons: "There should be a choice of Halal meal also, while booking the seat"
Pros: "Seating and leg room much better than Ryan Air!"
Pros: "The crew was very accommodating the blanket, pillow, ear phones and good were very nice."
Cons: "Going from Dublin to Madrid the seats weren't as comfortable and they didn't give any drinks or snacks"
Cons: "Best flight I have ever been on"
Pros: "Generally a smooth experience."
Cons: "The seats are too close together. Charging for drinks is out of character for a good airline. Go back to free non-alcoholic drinks."
Pros: "Crew were very good"
Cons: "Could do with some entertainment ie. a film"
Pros: "Hostess were helpful and friendly"
Cons: "Middle seat in first row and my bag half way down the plane so although I could’ve been first off I was in actual effect the very last."
Pros: "One male Steward was first class,efficient and very helpful to everyone"
Cons: "Luggage was not out in th connecting flight and there was over 2hour layover so it should not have missed the plane it has all of my clothing in it"
Pros: "We paid extra for the seats ... it's a good value to get on and off more easily. I liked the way they gave food (for free) and beverage every couple of hours. The pilot communicated well."
Cons: "The entertainment was not that great -- I had trouble filling the time of our overseas flight with movies; which I like to do going east to west to keep up with the time differential. The bathrooms ran out of water in the toilet about 2 hours before we landed so I didn't want to use it. Again, it was an old plane."
Pros: "Plane was half full."
Cons: "Food was terrible, and if you’re white and your significant other is black you may have to request things for her because she won’t get them even when she asks"
Cons: "They lost my partner's baggage between Boston and Berlin. This was due to the fact that the attendant at the Aer Lingus desk in Boston couldn't register the fact that Dublin was not our final destination. Ridiculous experience."
Cons: "Paying for inflight drinks. All US airlines provide FREE complimentary drinks and snacks. Seemed in poor taste to charge for such things made the airlines appear cheap."
Pros: "Non stop service to Seattle; going through US Customs in Dublin."
Cons: "Had to cancel. Impossible to workout fair flight change for outgoing flight only - caused cancellation and repurchase return leg for no reason but greed, as Aer Lingus did not impose this. After multiple long waiting periods on the phone to work this out no one ever picked up. We will never book through Kayak/JustFly again."
Pros: "Small plane, boarded efficiently and quickly. Friendly crew."
Pros: "comfortable flight, excellent crew."
Pros: "Pretty good flight for a good price."
Cons: "It would be so nice to have tea and/or coffee served before landing. oming in at 5am or 1am North America time is difficult and if you have to travel more that day a cup of coffee or tea sure would help. Serving tea and coffee at ten pm after serving dinner isnt good if you want to sleep..just keep it warm and serve it before we land."
Pros: "All worked smoothly"
Cons: "Service and friendliness"
Pros: "Quick Boarding"
Cons: "Flight was delayed for an hour"
Pros: "short and uneventful...friendly staff!"
Pros: "Passengers were spread out. Empty seat between each of us"
Cons: "I am tall and I find the rows too close to eachother"
Pros: "Fast and efficient crew"
Cons: "A going-through-the-paces flight and incredibly expensive beer and wine."
Pros: "Pre clearance in Dublin flights to US is nice. It's helpful for traveling to/from Ireland as they tend of have the only direct routes from a few US cities."
Cons: "Food is terrible. The planes are old. No USB on many of their planes (some have been updated but not all) Can't properly use your own headphones with the entertainment, and the headphones they provide are absolutely horrible. But worst of all is how crammed it all is."
Pros: "On time departure and early arrival. Friendly cabin staff. Captain kept us informed of our position without being intrusive. Comfortable seats and reasonable legroom in coach."
Cons: "Wasn't able to check in online, but my wife could, and we were on the same reservation."
Pros: "The seats were incredibly comfy."
Cons: "They kept the cabin lights on throughout the entire flight, so it was impossible to sleep. My rating for entertainment and food is not really applicable because the flight was short and didn't have either."
Cons: "Same as above. I am not sure which leg of the flight caused the damage to the checked bag."
Pros: "everything was good as usual"
Cons: "check-in desk couldn't check me through to my connecting flight with Virgin Atlantic so I had 15mins once landed in Heathrow to get through passport security and checkin at Virgin Atlantic desk.... I'm young and fit so was able for the dash but elderly or familys would not have made the connecting flight in that time"
Cons: "Custom made bike box erroneously classified oversized, but they didn't charge for it so ok"
Pros: "Not much to say about Air Lingus averall bed experience. Will not book with airline again"
Cons: "The boarding situation at Gatwick was a complete mess, they made us change the gate THREE times!"
Pros: "Crew, speed, ease of security at Cork"
Cons: "The lady in 1C who turned her phone on as soon as we hit the British coast"
Cons: "Aer Lingus lost my luggage and has not helped to find it. POOR customer service. NO answers and NO help in any way. No one calls back or has concern that your luggage is lost. Still waiting to hear from them!!!!!"
Pros: "i liked nothing from the experience on this leg or the journey. I was frustrated and angry."
Cons: "The check in procedure in Amsterdam took almost two hours. Then I was late to the gate. There was no assistance getting to the gate for none of the passengers who experienced these delays."
Cons: "All good and drink cost extra and there was no entertainment."
Pros: "Speed of boarding from both the gate crew and the cabin staff. At that hour of the morning the last thing you want is hassle when boarding."
Cons: "It's a very very early morning flight."
Pros: "Punctual and on time"
Cons: "Nothing really"
Pros: "Fast service, kept well apprised of arrival times and such."
Cons: "Small plane but that really can't be helped. Also I didn't get the seats I picked online but that is most likely user error."
Pros: "Boarding was quick and efficient. I was seated quickly and the flight took off on time. No complaints."
Pros: "Pleasant crew, efficient boarding, comfortable seats. Food was good as was the wine I purchased."
Cons: "First set of earphones didn't work properly. Second set was better, but sound quality was still weak. Had dual prong outlets, so couldn't use my own. Entertainment offerings were decent, but not great compared to other airlines."
Pros: "Friendly crew."
Cons: "Having to use steps at Cork airport . The cost of tea served in a disposable cup is too expensive."
Pros: "See above"
Cons: "See above"
Cons: "Need to reduce waiting hours at gate"
Cons: "Boarding in Eindhoven is outside the terminal building"
Cons: "Pointless paying extra for priority boarding as both lanes boarded at the same time"
Pros: "Very comfortable flight all round, crew were friendly and efficient."
Cons: "It was a typical Ryanair flight, no complaints."
Pros: "Not super comfortable"
Cons: "Snacks/Drinks for free"
Pros: "Crew were friendly"
Cons: "Chose priority boarding, waste of time so did everyone else. Long queues to board."
Cons: "The landing was very rough. My mom and I felt sick."
Cons: "More space, better air condition as way to hot on the plane. better drink service. Leaving on time and not 45 minutes later"
Pros: "The crew is doing its best job given the cards they gave been given to play with !"
Cons: "It was all good for a budget airline."
Pros: "On time - good crew -"
Cons: "Noisy plane (737 ) and noisy group of passengers on adjacent rows pilot and crew announcements downed out. seat allocation charges are a ripoff - makes the total price unrecognisable to the advertised price"
Pros: "It was a great flight staff A1 and beautiful flying from knock, hadn't done for years , hot paninis great food better than Emmirates I flew with over the Christmas"
Pros: "This flight issues were so plentiful they provided me with knowledge on how not to run an airline."
Cons: "5 X delays, Incompetent pilot, No organisation of ground crew 2.5hr late"
Cons: "Delayed as usual .. badly managed and only took as the holiday we organised only picked up from that airport. Deeply un necessary"
Pros: "Price is right. No frills flight got us where we were going."
Cons: "Checked Bag check in procedure was confusing (had to go find the place to purchase a checked bag and then start the check in procedure over). Could have saved a lot of time standing in lines if we had known."
Pros: "Legroom was good"
Cons: "They sold perfume and lottery tickets when I needed a cup of water."
Pros: "Got home."
Cons: "They managed to mangle the queuing in the terminal, getting everybody on theit feet and I need the queue 20 minutes before boarding started and then have us standing in a queue on the stairs for ten minutes. The flight was delayed an hour or so, and pass Nebraska then asked to take their seats quickly as if they had caused the delay. The crew were tired but polite. Standard Ryanair fight, really, run for the airline’s convenience rather than the passengers’ comfort."
Cons: "80 euros for the flight - 55 euros for a check in fee...what a joke - how do u calculate that price? Over 53 countries visited and that's the first flight I ever had to pay to check in - last flight with them"
Pros: "Crew very polite and took excellent care of my 83 year old mother"
Cons: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."
Pros: "On time and good flight"
Cons: "Mix up at airport with gates and late changes, lots of confusion"
Pros: "Got from point A to point B without any hassle. I passed out as soon as I got on the plane and there was nothing that kept me from sleeping."
Cons: "Boarding seemed a bit tedious and there was a lot of unnecessary standing around."
Pros: "Reasonable cabin bag allowance."
Cons: "Even with priority boarding, kept standing as long time in a freezing tunnel."
Cons: "Added way to many costs for EVERYTHING. We were the only ones in line to check a bag and it took 30 minutes to do so because the computers needed to be turned on. The seats were uncomfortable and felt unclean. And we think it was absurd to pay to sit with someone you book a flight with."
Cons: "Delayed take off 20 minutes late from Cork, now at STN, we stuck on the plane because the ladder and stairs to get off the plane are not ready?????? Do we blame Ryanair???? Second time I have had this excuse while flying with them!!!! Maybe this is what you get when you fly with an airline who cut corners and costs?????"
Pros: "Cheap efficient flight."
Cons: "Only two toilets were working. Big queues. Flight delayed by a passenger vomiting with chest pains as we left the standing. She refused to disembark until the captain insisted! Not Ryanair fault."
Pros: "Boarded from gate beside the executive lounge."
Cons: "The really need one of their newer planes ✈️ for the lanzorote route. Longer seatbelts needed."
Cons: "Ground staff made final boarding call too soon. Had to rush from the lounge only to find no passengers had left the terminal steps to walk to the plane to board."
Pros: "Punctual flight. Pleasant cabin staff"
Cons: "Cabin was so cold that ice was forming on the inside of the cabin wall. Paid for adjacent seats - unnecessary as there were available adjacent seats we could have been allocated."
Cons: "all the extra charges... late take off not being able to get the seat desired general nervousness due to low level of confidence in the company"
Pros: "Nothing, taxi plane, expectations not high"
Cons: "Cramped seating, flight delay, time waiting at the boarding gate."
Pros: "She was the most miserable and unfriendly person I have ever met! Why has she chosen a customer facing role?????"
Cons: "Air stewards, all very chatty amongst themselves but no time for their customers!!"
Cons: "An obnoxious hen party disrupted our enjoyment of the flight. Cabin crew didn't try to control them"
Pros: "Adequate seat room, comfortable flight"
Cons: "Priority boarding but congested at Gate and held standing on bus for 10+ mins. Cabin staff ok but not as alert, proactive or responsive as normal. Trying to sell scratch cards rather than provide relevant services."
Cons: "annoying web site. annoying weight restrictions."
Pros: "They are al so helpful"
Cons: "Everyone, EVERYTHING, horrible customer service!!!"
Pros: "I needed to be in London early as I had a connecting flight and Ryanair got me there on time"
Cons: "Standsted security not opening the door to the terminal when we arrived by bus from the plane."
Pros: "I chose Ryanair because of their 10kg cabin baggage allowance. They've really improved from my past (and after that I swore I'd never use them again) experience. Really slick."
Cons: "Constant trying to sell you extras."
Pros: "Cheap flight Friendly staff"
Cons: "Cabin was pretty cramped, no leg room No entertainment Food N/A"
Pros: "Cabin crew took good care of passengers."
Cons: "Boarding took a long time. We had to wait in a narrow corridor without AC after checking boarding passes but before entering the plane."
Pros: "We got comfortable seats. The crew was lovely Overall it's nice."
Cons: "All the handling with the luggage was complicated"
Cons: "I tried to check in on line but because of their website was unable to. So we were charged 45 euro each for a boarding pass. That is unacceptable. I would not recommend this airline."
Cons: "My flight was cancelled due to strikes in Greece. I went to the airport to talk with a rep from RyanAir in person since they charge you to speak to in the phone and they were no help at all. They did not offer any type of rebooking. My initial flight was the following day at 6:15am. The strikes were called off and my flight was reinstated but I was sent an email after I went to sleep so I missed the original flight. I went back to the airport and was refused help to rebook on a new flight because it was my fault that I missed the reinstated flight when I was contacted by email at 10:30pm. I had to book with another airline at a much costlier expense, but they were much more pleasant and accommodating and even moved me to an earlier flight at no charge. i understand the strikes are out of their control but their customer service was terrible."
Cons: "There was no moment of silence. The crew was busy promoting their merchandise - perfumes and make up, and one sturdiest keep talking on the speakers about the wonderful quality of what ever he was selling. It was a terrible flight and we finished with a headache. Besides, we were charged highly for the suitcases, being a party of 4 (parents with 2 kids) with 2 suitcases 25 kg each. shouod have bought another bag for the kids.."
Pros: "Crew were good"
Cons: "Checkin was a mess 90 guaranteed hand luggage is farcical Control of hand luggage is a joke"
Cons: "I flew from Cork Ireland to PMI and unfortunately a large group of young adults boarded as well. They were drunk, obnoxious, adding around a bottle of alcohol singing loud songs over the announcements. The crew did not control them properly and even had to call the police upon landing. Poorly handled situation that made the rest of the passengers suffer through the appalling behavior."
Cons: "I arrived at the airport 2 hours early to make sure I had plenty of time to find my way around. I found out 45 minutes before my flight that it was delayed 5 hours. They apologized and offered us a $5 voucher for food/ non alcoholic beverage. $5 is like maybe 35% off a meal without a beverage. I wouldn't have even eaten there had it not been for the delay, so I ended up spending more money there to get some dinner. 7 hours in a small airport without things todo makes for a very long day. It also would have been nice if the airport had charging stations for your phone and electronic devices."