The service was impeccable both ways. I’m very happy to have had the opportunity to fly Swiss Air.
A little delayed and the timing between flights was tight
the food was not good and was such a little amount, also the flight doesnt offer any free snacks at the back of the plane in case any passenger gets hungry. So many other airlines likes klm, air france always offer snack at the back of the plane. A lot of the passenger were complaining during the flight about that the they were hungry even after the meals were served. The variety of movies offer on the individual screens are really not that much, so makes the flight longer and boring
I have no Comment. Super clean, Fantastic Crew, Food was delicious. Also wanted to add the Zurich Airport. Super nice people everything is in order super clean.
I like it very much it was a good experience with an excellent service
The crew and service was excellent. The food and entertainment were very good but not excellent.
Swiss messed up a Geneva-Zurich flight on a day with perfect weather. Then they didn’t even let people with almost no time to catch connections disembark first. Finally, luggage missed the connection of course and it took almost 24 hours for it to be delivered. We lost a whole day of vacation stuck in the hotel waiting for it.
On time arrivals and departure, good in flight entertainment, courteous flight attendants, decent meals, reasonable seat space
Close was excellent. Comfort was very good. The food was marginal.
Didn't make the connection as my primary flight was 3 hrs late, I had to basically beg to be put on a different airline to continue my trip otherwise I would have been sitting on the airport for 8 hrs
It was great all the airline staff were polite friendly and helpful. Flight was good. The one area for improvement would be to have chargers on every plane. We had these on the way over but not the way back. Especially as you are not allowed to use powerbanks anymore.
Ryanair delayed my flight by 7.30 hours gave us a embarrassing 4 euro voucher Got to Leeds/Bradford airport got to the car hire which I also booked through your site and they had given my car away then charged me a additional 192 pounds more for a car I didn’t even want complete scam
Awful customer service. What you are told 100% depends on who you talk to.
Baggage handling was poor. Baggage was delayed. Communicating updates on finding and delivering the baggage was poor.
I love flying with them, the long-haul was fantastic. The short flight from Dublin --> Switzerland was horrible though. Most narrow seats I ever had, first and only time in my life I couldn't even close the seatbelt in seat 1A which was very embarrassing so I had to sit in the middle, because that seatbeld was 20cm longer. No idea why seat 1A would have a much shorter belt, it's just ridicilous. Also I hate the fixed seats, way too narrow.
Despite me ordering a gluten-free meal, they had nothing on board. If you have health restrictions, be careful! Otherwise just fine.
The first flight was delayed and left us with a tight connection from Dublin to LAX. We would have made it and only had carry on luggage, however we were turned away and not allowed to go to the gate because they gave our seats away!
I was not permitted to check in online and there was no one at the check in desk at FCO when I arrived, so I could not get to my flight. Did not receive compensation of any kind.
Boarding was messy and the flight was delayed an hour
Aer Lingus interior is not the cleanest. I've seen crumbs on the seat and wrappers on the floor when I boarded
