Just snacks, could have more options.boarding was good. Everything else was good.
Cons: "No toilet available at gate due to enhanced security measures when flying to the USA."
Pros: "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."
Pros: "Amazing staff, clean plane, good food, comfortable seats in business"
Cons: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."
Pros: "The crew is always very professional."
Cons: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"
Pros: "Crew was good and helpful. Food was good. Seats were comfortable."
Cons: "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."
Cons: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Cons: "Houston airport qatar airways check in office has 4 counters and 2 were for people who electronically checked in and they were only a few and other 2 counters were for the huge line. Need more counters. Doha airport has majority of Indian national personell at check in and luggage checkins. They have to learn some manners and be polite with people. Rudeness is a turn off passengers who are tired"
Pros: "Good service/Crew food quality and choice good."
Cons: "Need more choice of British TV Programmes rather than American"
Pros: "The crew was friendly and helpful. And the food choices were good."
We had a flight from Ny to ist and ist to Athens. Our flight was landed late to the Istanbul due to weather conditions and we couldn’t make the next flight to Athens. Turkish airlines transferred us to Aegen airlines for our ist to ath flights and told us they will transfer our luggages. However when we arrived Athens there was no luggage’s and I was traveling with two little kids. This was horrible experiences. Our ath flights was also early morning and we had to wait until 5pm for the next flight with two kids at the airport and they haven’t provided any hotel or food to us. We paid hotel with our own expense and also for food. That’s was horrible experience. I am very disappointed.
This is the first and last time I will be traveling Turkish airlines. The flight was delayed three times. Second time we sat on the aircraft for approximately an hour and a half. Initially told that the delay would only be 15 minutes then no explanation thereafter except that we were deboarding. We missed our connecting flights to Zimbabwe, and had to pay for a overnight hotel stay in addition to paying for a new tickets to our get to our final destination. They allowed us to order food from the airport food court but only from fast food and even that they limited the menu items we could select. I would some to contact me about the refund on the hotel and the connecting flight!
Cons: "Its was bad service. I know its covid but they could have done better. My friends relative took emirates and qatar. There flight was excellent as usal."
Pros: "Crew was excellent, and the distance between rows are enough so seats are very nice."
Cons: "Food stuff was not good & Turkish Airlines can not do anything to that due to Covid 19 Issue and they are following the rules."
Pros: "The crew and the seat !"
Cons: "The food because of coronavirus the service was scaled back"
Pros: "The flight and crew were excellent. Turkish Airlines business is always good."
Cons: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."
Cons: "The flight from Washington DC to Istanbul was very comfortable but the flight from Istanbul to Lahore was very uncomfortable. It was not worth the money. Turkish air line should use better And newer airplanes between Istanbul and Lahore"
Pros: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Cons: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."
Pros: "- Friendly crew - Good overall"
Cons: "- Media devices is obsolete with bad barely working touch screens, plus my screen holder was broken - not adjustable. - Old style two-pin audio connectors (making hard to connect your own headphones), it's good that I had an adapter. Though port was malfunctioning anyway and I had to readjust it once in a while or I could not hear anything. - Censored movies, with such censorship it is practically pointless to watch some movies. - Leg room is far from generous (economy class)."
Pros: "Turkish airlines was one of the best flight company on the world with crew with amenities and with smile face"
Cons: "Delayed and boarding"
You lost my bag then waiting on the phone for 30 mins for customer service just to be directed to call another number
The flight connection was bad in Frankfurt. Crowded and no staff keeping it in order, people cutting lines to get ahead. And my luggage didn’t make it to SFO.
Pros: "Crew very helpful."
Cons: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."
Pros: "Crew were very friendly and welcoming. I was in economy, and I am a big person but the seats were comfortable."
Pros: "Crew was friendly and we were pleasantly surprised to be fed something on the short flight!"
Cons: "Although it was a 4 hour layover, it took almost 3 hours before we saw where our gate was for the flight."
Pros: "Departure and arrival were timely, staff was courteous and helpfull."
Pros: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Cons: "Flight was over an hour late and no compensation from the airlines."
Pros: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Cons: "See above"
Cons: "Business class is a rip off. They are economy class seats. They don't recline. No entertainment whatsoever!! Horrible experience."
Pros: "Good staff and food."
Cons: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."
Pros: "The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything"
Cons: "The crew could be more friendly , more personal"
Cons: "The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected"
Cons: "They upgraded me to business since I am gold member"
Cons: "Hassled at gate since I had my boarding pass on iPhone from Etihad and no a paper boarding pass, was held up and was one of last persons to board airplane"
Cons: "Service was a bit average. Attendants bumping into you... no apologies"
Cons: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."
Pros: "The was very poor they even offer use a drink on the first flight waited 15 mins for a coke that was died when the Gabe it"
Pros: "Good crew, good flight time"
Cons: "food choices and entertainment choices. Most of the people book return flight on the same month. If the choice are same in a long haul flight they get bored with entertainment choices."
Cons: "Food service needs to be faster due to length of flight."
Cons: "Etihad checkin crew at ahmedabad are the worse in the industry and would never fly again with such service."
Pros: "Shorter trip"
Cons: "The customer service at the check in booths people were extremely rude and not helpful! One of the worst experiences"
Pros: "the leg room was fine"
Cons: "the getting to the airplane and from the airplane after landing can be better by using more busses"
Pros: "Arrived in time"
Cons: "Flight was too noisy, There were three Spanish couples with children that did not cared about other passengers, leaving their children running about, and changing places among themselves, shouting, and annoying others. The airline should impose rules for these types of passengers."
Cons: "Having paid for our seats I wasn't impressed to find someone else sitting in them! Steward did sort out quickly though."
Pros: "Row 2 lots of lw"
Cons: "Boarding process was bananas, plane is old, no organization at check in. It was like a mad max post apocalyptic hellscape. No lines or stantions. Just people pushing, no rules."
Pros: "Ok for a budget airline"
Cons: "Website indicated without EU identification we needed printed boarding passes. We were unable to print them while traveling. We arrived at the ticket desk and they refused to print them. We had to create an online connection to get the passes and then forward them to all 4 people in our group."
Pros: "The crew at the airport were clued up and took action when they knew the flight was going to be delayed. They ensured everyone was checked in for the flight and boardring passes checked before gathering everyone in the correct groups so we could board quickly. Pilot got us there ahead of schedule!"
Pros: "Flight was usual"
Cons: "Boarding was delayed for about 15mins but the pilot made up for it."
Cons: "was stuck on the plane for 3 hours prior to departing. It was incredibly hot and uncomfortable."
Pros: "The stewards were hardworking"
Cons: "The flight took off half an hour late, when we landed at stansted we were waiting for another half an hour to disembark (not the first time this has happened on a Ryanair flight) and lugggage took nearly an hour to reach baggage claim. The price of the flights are not worth being delayed by 2 or 3 hours especially if you have somewhere to be. If you have no other choice, then make sure you purchase priority booking!"