€60 Find Cheap Flights to Turin

Complete mess. Our reservation was mistakenly cancelled. After almost missing the connection and walking all over the Munich airport, the Service desk got involved and we were run to our flight. Not all 4 of us in Business and not seated together as originally booked. This was the worst treatment I have ever had. And I travel a lot. 1K million miler.

Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.

The boarding process was really slow. The air crew was amazing. Also the food options and the entertainment on board.

They are professional. Nice crew. Still flying Boeing 747. Thank you for that. I love this airplane. Traditional.

Did not fly to Houston as original flight was cancelled.

There is more space in this economy seat. It felt like a better layout, not so cramped.

The plane was clean and the staff courteous and professional. The seat bottom was uncomfortable but only after many hours. It had a pressure point that left me a small bruise on my right leg (very surprising). The pasta was terrible (hard on the edges sticking out and soggy on the bottom edges) but I guess that's how it comes out in a microwave (?). The entertainment was glitching and shutting off every 20 minutes or so but, in the end, we made it home safely with very little turbulence and that's what really matters.

The seats were extremely uncomfortable. I spent €25 on internet and never gained access to it. A flight attendant told me she would file a complaint/report on my behalf but it put me in a very difficult situation.

The staff was not at pleasant as those on the first leg of our trip.

Delayed flight with no explanations; poorly managed gate and boarding process.