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Pros: All is great.

Cons: Nothing is not good.

Pros: The crew was really good

Pros: On time

Cons: Free bags under Corbin

Pros: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Cons: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Cons: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Pros: Crew was great; super easy boarding process; flawless take off and landing.

Cons: N/A

Cons: Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues. On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main.

Pros: Smooth boarding process

Cons: Surprise that British Airways does not have internet access on its transatlantic jets. Delta and Swiss air both had the last time I flew them.

Pros: Qatar airlines seat

Cons: Bigger lavatory in the plains

Pros: attentive crew. comfortable seating. good food options

Pros: Yes, Crew was amazing and timing was perfect.

Cons: Excellent performance

Pros: Amazing crew. Very attentive to passengers and genuinely nice.

Pros: It’s OK

Cons: Need improvements

Cons: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.

Pros: Very unprofessional crew, particularly Katarina who had quite an attitude and twice left out the last four rows for drinks and coffee. Simply out of laziness.

Cons: Online check-in had website issues and did not allow seat selection. Web check-in and on board service need significant improvements. Would not fly Etihad again; much higher standards and better service with Emirates or Qatar Air.

Cons: Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment.

Pros: Crew was great; super easy boarding process; flawless take off and landing.

Cons: N/A

Pros: Flight attendants

Cons: Free water please!

Pros: My trip had two legs, Austin to Heathrow and Heathrow to Riyadh. The crew from Heathrow to Riyadh were great. I wish I could say the same about the crew from Austin to Heathrow.

Cons: Overall, the flight was fine. My comments are relative to BA 1st class. At best, I would rate it in the middle of the business class flights I've flown on other airlines. There is nothing about the experience that is actually 1st class from a separate lounge, to boarding, to in flight meals. The seats on my planes were worse than Turkish Airlines Business class (among many others). Storage around the seat is also FAR worse than other airlines products,even in business class. I had taken the same flights in November and 95-98% of the entertainment options were the same. There were, maybe, 2 new movies and 2-3 new documentaries/TV shows. The in seat charger only worked on one leg. Several meal options were "sold out." Mediocre at best.

Cons: Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat

Pros: Impressive service... amazing crew, very friendly and professional

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Pros: The crew.

Cons: The time between flights.

Cons: Entertaintmebt was poor, and quality of screen was bad

Pros: The crew was good. Loved the mango juice and veg food.

Cons: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Cons: Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment.

Cons: Better seats.

Pros: Nothing

Cons: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Pros: Flight overall was unremarkable. Aircraft was almost twenty years old and looked it.

Cons: Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has.

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Pros: Very nice and accommodating crew!

Pros: Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks.

Pros: Train the stuff Better food

Pros: Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Cons: Provide power outlets at seats.

Pros: Great Friendly Cabin Crew

Cons: Entertainment System Poor choice of films - Bad Sound System

Pros: Everything was great!

Cons: Nothing to complain about

Pros: The flight was pleasant and we landed early.

Cons: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Pros: The seat that I picked.

Cons: Running water in the bathroom

Pros: The aircraft was comfortable and the electronic amenities were decent and needs improvement

Cons: Free WiFi and Dancing boys

Pros: Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks.

Pros: The crew was really nice and very attentive.

Pros: It’s OK

Cons: Need improvements

Cons: Narrow seats

Pros: Crew was great. Apartment class was great!

Cons: Don't put on the airport board that the plane is boarding when it is not

Pros: Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines.

Cons: Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback.

Cons: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.

Pros: Crew amazing.

Cons: Food variety should be increased.

Pros: The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat.

Cons: Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it. Hope they will not feel the way i feel i was starving the whole flight..

Pros: Everything was good . Yhe only problem is the small portions of food.

Cons: Captain concern about security.

Pros: Finnair is the best!

Cons: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Pros: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Cons: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Pros: Everything was nice.

Cons: Nothing to complain about.