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The young woman lufthansa agent at the gate was friendly, kind , helpful and professional. Answered my question respectfully and extremely helpful. She also spoke excellent english. I would rate her a ten for outstanding on a scale from 0 -10. Excellent customer service.

Positive: boarding very smooth, crew efficient, overhead baggage compartments roomy, flight arrived earlier than scheduled. The main negative feature is the size of the economy seats. In particular, the distance between rows is quite short. If one is overweight, it becomes difficult to lower the tray table

Crew was very friendly and attentive. The lack of Wi-Fi on an aircraft in 2026 is incomprehensible. The operational experience with the flight delay and ground service was abysmal.

Old planes and rude crew. They need a make over and better staff training. Even business class crew was rude and the hospitality was non existent.

Great food, service, food and the small warm towel at the end was perfect. Only suggestion is warning people that you can’t make a one hour connect in Munich or you need to have longer between flight connections.

Great. Only issue…the cabin was kept as warm as a sauna.

As always, Lufthansa checked my carry-on luggage, even though I was in front of the line. No other airline in the world does this. It's so annoying and unnecessary. There was enough space for it in the overhead bin. It's a TUMI Continental Carry-On. If you have the chance, rather fly easyJet or Condor on this route.

We boarded the plane and waited for 30 minutes ultimately for them to cancel the flight due to engineering issues.

Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.

Staff was rude in business class. Luggage was damaged and nothing was done about it airlines.

More legroom for me as a tall person. I shouldn’t have to be discriminated because of my height just like someone’s wheelchair does have to pay extra to be accommodated comfortably.

My flight was delayed and my second flight missed despite a three hour connection in Düsseldorf. My luggage was lost and it took three hours to recover which was actually unfortunately very much barely possible. I needed to rebook a flight that was three times the original cost of the original flight which now I need to go back and recover from the airline. Terrible experience,

Nice to have reclining seats for a change and great to have internet access

Tivat airport really needs to up its game W Eurowings needs to provide support at luggage collection

Delay after delay: no information besides what my Kayak app provided was provided about the delays. The plane was at the gate. Also, the gate, 100A, was incredibly warm, and the sun was beaming in. Boarding was disorganized with no groups announced.

Kayak - EDreams - Eurowings need to define clearer the hand luggage terms. I asked for add. hang luggage got charged by Eurowings for having add. hand luggage that was not included in my booking. I travel alot! I know the size dimensions never paid twice for hand luggage and cannot chase Edreams or put Eurowings in the wrong. Also there was severe delays on this flight. Issue getting bus on arrival and missed connections. Unfortunate will not use Eurowings

No food on plane.. flights scheduled 55 min..everything is very expensive on aeroport

Filthy plane, obviously not cleaned properly between flights, food crumbles in seat and carpet

Smallest seat I have ever seen. And they had a label with more Legroom but in fact where really tiny.

No cancellations but one flight delayed due to arrival airport industrial action. Comfortable