On time, great food, good drink selection! Only down was alcohol-free lounge. Lufthansa had a much better offering!
The best airline for international travel in terms of value you get in business class (service/cost)
The seat 7A had no padding. I needed to sit on the provided pillow.
A fairly standard 2/2 configuration. Boeing 787-9 is modern but the amenities chosen by Turkish for their seats are slightly limited - no in-seat charging, for example. Otherwise, a good flight.
The trip had a 19 hour layover, and no hotel accommodation was provided. This a shame for an airline to do to their customers. I will not only stop flying with Turkish Airlines, I will make sure anyone I know avoid Turkish Airlines because of how lousy their layover system is.
Four of my family members was settled in a different seats. I paid extra $200 dollars for 4 seats just to be all together, but they settled us on separated seats. After a lots of time they put us 2 and 2. My kids are 9 and 13 . How i can leave them alone???
Horrible customer service , employees are rude , angry and can’t speak any language other than Turkish well,
Great service, great food, and comfortable business class seats... Friendly and professional flight attendants and ground crew, overall 5 star experience!
My whole body was paining after such long flight. Seats are small. Leg space is too small. Food is good.
The seat in the 787 was broken and did not keep us in the upright position. Also the entertainment system was broken for some channels and only had audio and no visual display.
not a good experience they booked my connections with not enough time to catch my connection and it added 10 hours extra travel time to my day. I almost missed my connection on the way there too.
Probably not much to expect from a European domestic flight but it helps if they check the airplane for safe travel before boarding people. We had to stay on the tarmac and go back to gate for some sensor malfunction and refueling for two hours.
You are asking me for experience with a food - but there was no food provided in the economy class.
The two transatlantic flights we took on Scandinavian, between Los Angeles, and Copenhagen, were significantly less enjoyable than other SAS flights we have taken, particularly within Europe. The flight attendants seemed overworked. There should have been more attendants servicing the plane. The food was particularly disappointing. Lettuce on the salad was frozen. A snack of a tikka masala pita was less than tasty. The flights did leave and arrive on time.
They lost my luggage and there is no update, no luggage and no hope that they will find it. It has been 26 hours since we landed
I wish they have given us explanations for the delays. And the rebooking process in Copenhagen was too long. I had to wait about 4 hours before they assign me a hotel. From there the handling process (accommodation, transportation and meal) was excellent.
Scandinavian Airlines is terrible. Flight was late. Lost luggage. Rude flight attendants. Terrible experience.
No vegetarian option was provided for the regular meal or the pre-landing snack.
Cancelled my flight. Only option had a layover in Italy. No compensation for the 4 extra hours of travel time. The travel agency, cheapflightfares, blamed Scandinavian airlines and said there was nothing they could do. Scandinavian airlines said since it was booked through a travel agency there was nothing they could do. The entire thing was incredibly frustrating. Never booking through kayak or with Scandinavian again.
Improved communication while boarding. The first bus to taxi from the terminal left without explanation. people were asked to line up to board then not told in a timely manner of any delays.
One of your male flight attendant was pushy and a bit of a martinette. Completely unnecessary.
Etihad charged me for 2 check in bags. On Kayak search results price was showing 2 check in bags were included. Kayak need to reimburse me for these additional charges and metal agony and distress. Thanks.
It was worst flight ever of 26h. Poor service and seating. Flight from Abu Dhabi to Islamabad service and seating was worst ever. No tv extra.
second leg was more comfortable. Customer service in Abu Dhabi is okay.
Should have had business class line in immigration. Food quality suboptimal
Overall mediocre experience. Check in was good. They're were discriminatory. They were not attentive, food choices were not vegetarian friendly. The food served was frozen.
My wife and I were upgraded to Business Class on our Dublin-Abu-Dhabi flight on the 22nd of January. Being served by "Mariyan" (not too sure about her name, she's from Tunisia) was the real highlight of our flight, she deserves to be working with etihad. We are looking forward to the next upgrade as we are flying back to Dublin on February 01, 2024. If I am not mistaken we have just reached GOLD status as Etihad Guests.
I WOULD ADVISE NOT TO BOOK YOUR FLIGHT ON KAYAK. THEY SHOW BETTER FARES AND AFTER I BOOKED MINE, I FIND OUT THAT IT DID NOT INCLUDE LUGGAGE. i HAD TO PAY $800 TO CHECK IN MY BAGS.
It feels like the seat did not have any cushion and just ply wood. The seats are so compact that no one would sit comfortably. I am a slim person and it was super hard for me to move in the seat just imagine what someone else would feel. This airline would be my last option. Singapore Air and Emirates are far far far better than this. Do not travel even for free.
Transit time could be 15 min longer atleast. It was right on the dot to boarding time. Giving minimal time to do shopping
The flight was delayed. The staff made us wait in the room that is too small and it was crowded and with no seats available for waiting. They did not tell us why the delay occurred.
The flight was delayed by 2 hours, although to their credit they delayed my connecting flight so people could reach it. Also their site is a nightmare to navigate on a phone. Everything else was good.
Super surprised with the entire experience. Business class is incredible. Flight attendants around the world could learn customer service from these people. Simply fabulous experience all the way around.
Flight was on time. My group paid for seat’s so that us four can be seated next to each other. We all got separated. We all got middle seats, which made it more difficult to be able to get up and stretch or use the restroom. We tried talking to the employees at China Eastern and they were of no help. We will not be taking this flight or recommend this route to others in the future. Also I will be contacting customer service on how I can get our money back for paying for assigned seats.
Excellent experience however older aeroplanes used by China Eastern Airlines.
Flight was delayed for more than 3 hours, food was mediocre, seat didn’t recline
I think it’s time that somebody set a standard for the temperature in the cabins. I would rather it be colder than anybody that wants to have a blanket have a blanket to keep it so warm at times is unbearable and quite uncomfortable. That’s the only thing I would add.
For the price we paid, I couldn’t complain. Was good value for money. Service was excellent but food was mediocre. Crew were excellent and spoke English. You will never go hungry. The food was ample but was mediocre. Entertainment limited and wifi doesn’t all allow you to access some social media. The best part was comfortable seats and bed (business class) with a screen to close out the rest of the cabin.
The flight was cancelled without any reason. But the next flight to Shanghai has to be cancelled to pay penalty.
2 hours delay on the 1st plane out of the day!!!!!
Had a delayed flight that caused me to miss all of my flights. Supposedly I was rebooked. When I got to my next connecting flight there was no ticket for me. I spent hours working with an agent. And they still couldn’t get it right. I will arrive home more that 24 hours later than my original schedule. Totally inept and frustrating experience.
We boarded the plane and waited for 30 minutes ultimately for them to cancel the flight due to engineering issues.
Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.
I had to fly United where the flight crew was atrocious
Flight from Washington to Munich it was disappointing. I do not get the seat for what i pay. And the crew were rude with people which speaks other languages than german!
My flight was delayed by 10h the crew was useless didn’t care a bit once we landed they couldn’t get the luggage out of the airplane for another 2h old plain old crew poor service I’ll never fly Lufthansa again
Boarding was 20 minutes late. Had to ride shuttle bus to plane in order to board.
Just RETURN the LOST and FOUND items to the LUFTHANSA passengers, instead of just saying "sorry"
Staff was rude in business class. Luggage was damaged and nothing was done about it airlines.
We were helped whenever needed and had a pleasant flight.
