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The staff on the flight were utterly brilliant; there was a young man who was particularly exceptional. Boarding was quick and seamless, and service was great! Seats were fab, as was the entertainment and its ease of access

i’m The staff on my flight were amazing as always, beautiful professional staff, they do amazing job. the food ? room for improvement

The agents at the boarding desk were not very helpful, however the hostesses on board the flight were great, the food was ok, and there were lots for choices for entertainment. I was stuck in an middle row seat which was a pain on a full flight, but otherwise the flight was great.

The man in front of me reclined the entire flight, including during meals, which was aggravating. My screen had issues with brightness and kept flickering in and out.

Still some confusion about my baggage which was disconcerting. It was nice that there was extra space on the flight for comfort reasons. Staff very friendly

Everything was smooth and the meal was delicious. I really appreciated that Aer Lingus still offers complimentary beverages, food, luggage and headphones. It was nice that the main meal also featured some items typical to Ireland including the wheaten bread and Kerrygold butter. I generally found the flight a quite relaxing and enjoyable experience.

The seats are so close that you have 0 room to move. Not acceptable for an 11 hour flight.

Easy process you definitely need 3 hours to get on board from Fuminchino airport

Ground crew in Dublin also not friendly, I had a tracker in my bag that was showing the bag was left in Canada however they didn’t want to help.

We couldn't talk to aer lingus we had issues with the flight change and aer lingus made us talk to kayak