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Pros: Everything

Cons: The crew services are excellent

Pros: Flight was on time and clean.

Cons: They missed by special meal once.

Pros: Great flight crew and smooth landing

Cons: Pretzels are not a good snack

Pros: Food

Cons: Checking in was a disaster. Took a long time. Lady wasn’t sure if we were going to embark as my son has two surnames. Ticket was matching middle and last name. She had to consult her superior that in front of us sayid it would be ok. Even after that She was challenging him. At the end it was all good. She had a very bad attitude.

Pros: Excellent crew

Cons: It was all great

Cons: Nothing

Pros: Crew was exceptionally nice. Live DISH TV unexpected and appreciated.

Cons: Everything was really nice. The snacks were good. I don’t know if there are excellent t snacks but very good.

Pros: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Cons: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Cons: Better seats.

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Cons: Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat

Cons: Food, entertainment program, pillows and blankets would have been nice,

Pros: La atención de la tripulación es la mejor que he visto. El servicio de alimentación es muy bueno.

Pros: Good movie selection. Attentive crew.

Cons: Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again.

Pros: Premium class is awesome. Nice size and comfortable seats with a foot rest. Food as tasty and hot. Attentive attendants.

Cons: Honestly can’t think of anything!!

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: Everything works and quick to get to destination.

Cons: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Pros: The seat was really comfortable and I was able to sleep the whole flight with no disturbance

Cons: N/A

Cons: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Pros: The crew was great

Cons: 1-2 +cms leg space

Pros: Nothing

Cons: Very poor service and staff attention...the food is horrible, even worse than Ryanair, Easyjet, etc...

Pros: Comfort

Cons: Late and bad communication

Cons: They lost my suitcase

Pros: The flight was on time

Cons: Counter, and check in, long lines, a lot of people, time spend, and also if the flight didn’t have food you must communicate it.

Cons: Late boarding

Pros: Very helpful crew. Quick boarding process.

Cons: Not much leg room, or space in seats.

Pros: Uncomfortable seats

Cons: Nothing

Cons: Just the entertainment. Movies could be slightly better not a critic just a suggestion

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: Impressive service... amazing crew, very friendly and professional

Pros: Fast boarding, early arrival

Cons: If I weren't super hungover

Cons: Provide power outlets at seats.

Pros: The flight was on time and landed early

Cons: The bags could have come out earlier and the food could be better

Pros: Quick flight. Friendly cabin crew.

Cons: Nothing.

Cons: Seat recline was broken- wouldn’t hold position.

Pros: Crew were very good.

Cons: No vegan food available.

Cons: Staff Curtsy and overall gestures!!

Cons: I not get to go my flight, I couldn't get reimbursement

Pros: Great crew who were prompt with service and friendly!!

Cons: Notjing

Cons: Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights.

Pros: Crew super!! Entertainment very good

Cons: Plane excellent condition and super clean. Take off and landing on time

Cons: Arctic char looked like it really was salmon. Need better selection of contemporary movies. When The Third Man is the most attractive alternative it's not so great. Would like to have seen the attendants more pro-active in asking about beverages and passing out snacks, fruit, etc. Saw just the water, orange juice and apple juice trays being carried around.

Cons: The suitcase did not zrrive

Pros: Boarding was seemless and nice

Cons: There was a delay which was communicated, inflight entertainment could have been better

Cons: Personal very rude no manners to answer Questions or direct people.

Cons: They lost my suitcase

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: Confort and kindness

Cons: It was too cold

Cons: Time

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great

Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Pros: Pilot announcements were very clear

Cons: Too many oversized cabin bags

Pros: It was great.

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Pros: Flight attendants

Cons: Free water please!