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Pros: The crew was nice and friendly, food was ok

Cons: Food should request order by the crew, rather then trolly push like an old style

Pros: They are amazing

Pros: Flight crew was friendly.

Cons: The TV on my seat was not working.

Pros: Crew and the food

Cons: Seating was tight for me a big guy

Pros: It was short and with friendly staff.

Cons: No complimentary refreshments.

Pros: Everything except the food

Cons: The food.

Cons: Poor customer service

Cons: The flight from Rome to Dublin was 1 hr. Delayed (aer lingus also)therefore we missed our connecting flight to Los Angeles we missed our flight.

Pros: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Cons: Movie options.

Pros: On time

Cons: Free bags under Corbin

Pros: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Cons: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Cons: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Cons: Great service, friendly team and most importantly great food

Pros: The service was great, crew was sweet and accommodating, food was good

Cons: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Pros: Crew are good ,seats were more than ok

Cons: Better seats and headphones to listen to the intertainmen system

Cons: Free wifi

Pros: Crew seemed happy

Cons: Absolutely no leg space and I'm only average height

Pros: Excellent crew

Pros: We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall.

Pros: The crew was good, very helpful.

Cons: The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane

Pros: The plane was very new. Good movies and tv shows.

Cons: The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while.

Pros: crew is ok though not much speaking english

Cons: no other comment

Pros: Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!

Cons: The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure.

Pros: Upgraded to business class for free and service was amazing.

Cons: This flight was cancelled

Pros: Comfy seats in coach!

Pros: The crue was great. Food was great

Cons: Offer water at least from a bottle free of charge.

Pros: The service was good

Cons: At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge.

Pros: That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews....

Cons: Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad.

Pros: Luxury and spacious toilets

Cons: Amount of food was not enough from Hong Kong to Abu Dhabi.

Pros: Flight was ok

Cons: Food, bus journey to the plane

Pros: Friendly crew

Cons: Can’t think of anything

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: Food was unusually good for airplane food

Cons: Leg room

Cons: Free snack and tea and coffee

Pros: Seat confort

Cons: 2 hours delayed, even tea has to be paid

Pros: Friendly crew!

Pros: attentive and polite flight attendants

Pros: Nothing

Cons: Had to process in and out of immigration then back into airport No transit area

Cons: The crew should speak better English. They polite and helpful but clear English is a plus value

Pros: Nothing

Cons: They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again.

Pros: Crew was just good. Nothing over the top.

Cons: Better food.

Pros: Very good

Cons: Very good

Pros: Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight.

Pros: Very disappointed in the service provided

Cons: Contact the customer for flight changes instead of doing it automatically for the customer. I woke up to text messages letting me know my flight was changed from 0635 to 2135. I had major plans for the next few days and couldn’t afford to take that risk.

Cons: The plane is so old..,

Cons: Don’t be late

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Pros: Nothing

Cons: Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen.

Pros: Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable.

Cons: The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection

Pros: yes crew were amazing

Cons: ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check

Pros: crew is ok though not much speaking english

Cons: no other comment

Pros: Comfort

Cons: Wifi access

Pros: The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat.

Cons: The seats were a little uncomfortable but to be expected on long flights.

Pros: Standard

Cons: Food/drinks extra cost, seat was broken and uncomfortable. Flight delayed and caused me to miss my int’l connection.

Pros: We finally got there.

Cons: Make water available at Heathrow 5 (2drinking fountains for thousands) and no water or any drink on the plane.