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Pros: The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again.

Cons: Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least.

Pros: Boarding and off boarding was very fast

Cons: Food options/quality

Pros: Crew was nice and friendly. Food was good, got like 3-4 meals with our 13hr flight. On the flight back to LAX less crowded so I was able to change seats more leg room and arm rest

Cons: Seats could have been more comfortable. Crowded on the way to Shanghai (layover) then to Tokyo. Double and Triple check for gate change because ours had no announcements

Pros: Business class seats were comfy.

Cons: Movie choices were lacking.

Pros: attentive and polite flight attendants

Pros: great price and overall service

Pros: Nice flight; very comfortable

Cons: Short flight; so no in-flight entertainment (no problem though)

Pros: Upgraded to business class for free and service was amazing.

Cons: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Pros: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Pros: The Delta flight service was much better than the Air France flight I took on the previous leg.

Pros: Entertainment programs

Cons: New variety of food

Pros: Very pleasant and helpful crew

Cons: Improved seating comfort, leg barrier or something

Pros: Good food (chicken)

Cons: Seating too tight

Cons: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing In Hong Kong the BA first class service was fabulous and got my travel arranged The idiots on the phone sounded like they had never flown

Pros: Club Europe- excellent attentive crew, excellent food!

Cons: Nothing! They were the best!

Pros: Amazing crew

Cons: At check in

Pros: it would be a lie to say i liked anything

Cons: everything by alot

Pros: The crew was good. Loved the mango juice and veg food.

Cons: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Cons: The primume economy was out of date - compered to BA we flew from Telling Aviv to London

Pros: Very pleasant and helpful crew

Cons: Improved seating comfort, leg barrier or something

Pros: Good crew

Cons: Some free snacks could have helped

Pros: Easy boarding.

Cons: British Airways is the only airline I’ve flown that doesn’t off free water.

Pros: Seats were comfortable and staff were helpful when approached.

Cons: Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options.

Cons: Train staff to be more responsive to customersn need

Cons: Off boarding in Abu Dhabi

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Cons: No WiFi.

Pros: Crew and pilot great.

Cons: Toilet was dirty.

Pros: The crew was really good

Cons: Perhaps seats just a bit more confortable. Overall a very good airline

Cons: Booked business to get some needed sleep on the red eye as I'm straight into work today. Babies crying disturbed sleep and bags delayed to boot. Unimpressed.

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Pros: 787 no one cannot love it

Cons: Maybe bigger seats with better privacy

Cons: Narrow seats

Cons: Entertaintmebt was poor, and quality of screen was bad

Cons: - The plane was set to a freezing temperature all the time made it really uncomfortable flight for most of the passengers. - Etihad mostly runs short of veggie food and passengers are asked to go for non veg option. Not cool.

Pros: The crew was very good.

Cons: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Pros: The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!

Cons: Rude staff

Pros: The crew were outstanding - providing an excellent service, above and beyond what I expected. The First Office provided 5 updates during the 2.5 hour flight which were colourful and informative (ie not just blah blah announcements but a valued and interesting announcements) and the Cabin Service Manager was personalable and friendly. At the end of her flight she publicly thanked her staff for a good days work which I thought was very nice of her to acknowledge her staff like that. All round - a great flight made very easy with brilliant staff.

Cons: There was nothing that could be better - it was 110% perfect already

Pros: Overall good flight

Cons: Free snacks and drinks

Pros: Crew was friendly, booked seat was good.

Cons: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Pros: Boarding was easy

Cons: Expensive flight

Cons: The Seats were really old and no new movies

Pros: The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks.

Cons: The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person.

Pros: Quiet

Cons: Bathroom s were dirty

Pros: Nothing British airways was fine

Cons: Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again

Pros: Easy boarding.

Cons: British Airways is the only airline I’ve flown that doesn’t off free water.

Cons: Rude staff

Cons: Three hour delay!

Cons: There was a delay of more than 1 hour.

Cons: Boarding was chaotic. In seat entertainment had great selection, but dated screens.

Pros: Quiet

Cons: Bathroom s were dirty

Pros: Nothing

Cons: Respect human and fix the air conditioning

Pros: Organized boarding

Cons: Food

Pros: On time! Great service.

Cons: Only slight disappointment is they couldn’t arrange a limo because I was outside the two day window. They did have a limo waiting for me in the way back, when I didn’t need one!

Pros: Nothing.

Cons: Add more entertainment. Add more food, keep the restrooms clean.

Pros: Boarding and off boarding was very fast

Cons: Food options/quality