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What I did not like was that the airline changed my seat in Bodrum to one that was not in business class. Up until that moment I was in seat 1A. Then suddenly they told me I was in seat 1K and my "tablet was not working". - meaning my tv screen. I said that was not ok and they said go tell them in Istanbul. Each Turkish Air rep that I consulted told me there were no available seats in Business class. Finally I talked to the 4 airline representatives outside the lounge. When I talked to a woman and explained I wanted to change my seat back to what I had, A lady consulted something, asked me if I signed anything, then turned to a man nearby and spoke in Turkish. The man consulted someone and spoke in Turkish to the woman. Then she said my seat was now A1. Why was my seat changed out of business class in the first place? What would have happened if I had not talked to someone at the lounge? I am totally confused.

Bough tickets with luggage, but made me pay at Airport as well

With a 4 hour delay its was a very basic flight which was just bearable. We were offered food vouchers for the delay and then they didnt work, so that was annoying. Also poor communication about the delay which got pushed out 3 times.

This is really the rating of two flights. JFK to IST then IST to NQZ. New York to Istanbul was good. Good crew and all positives. The flight to Astana was so bad that brought it all down. Crew was nonexistent above the minimum, seats were cramped, and it was hot on the plane. Turkish Airlines seems to be slipping down to US based carriers level.

The business class seats are designed for someone taller than I am, so my feet were dangling (the footrest was just a smidge too low). Which caused problems with my sciatic nerve and made for a long uncomfortable flight.

Amazing trip! No delays, no broken or lost luggage, and amazing food.

Very good overall.... apart from the cost of extra check ed in luggage where they charge £17 per kg, and no option to just buy an extra bag allowance (at least on the route I took)

The security at the airport was excellent. The one criticism is the boarding process just before entering the plane. There were only 2 boarding lines and there were no barriers thus leading to a mass rush to enter the plane. I suggest that they board by rows, eight or ten rows at a time to prevent the mass rush to enter the plane. Otherwise, I would highly recommend Turkish Airlines

The 2 agents on the check in counter were super nice , helpful and very polite. Boarding was like a 1 2 3, I would recommend Turkish airlines for your next trip.

It was an old airline with the old configuration of business class seats. Not really what we signed up for for the longest leg of the trip. Disappointing.