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Cons: Delayed over 4 hrs, missed connecting flight as we were supposed to meet with in Frankfurt. Spent hrs getting a new itinerary, one bag never showed up in Nairobi.

Pros: Plane ride was very smooth. I was particular about the type of plane. Fly-by-wire planes(mostly built by Airbus) tend to be smooth sailing

Cons: The back of the seat should have better storage. Was not good at all. Some flight attendants efficient but not friendly.

Pros: La atención de la tripulación es la mejor que he visto. El servicio de alimentación es muy bueno.

Cons: Airline food could always be better. It wasn’t bad though.

Pros: USB charger!!

Cons: Already perfect!

Pros: The crew

Cons: Food. Not enough vegetarian options

Cons: Wider seats

Cons: If a person who checks in would not inform me that I have to seat next to bathroom

Pros: Crew was professional and food was very good. Entertainment was really good.

Pros: Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving).

Cons: The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class.

Pros: Everything

Pros: Business Class Seats were comfortable

Pros: Crew, cleanliness

Cons: I did not see while purchasing that the tickets had “no luggage included” and was charged $100 per item at check-in.

Pros: traveled with pets, took great care and they arrived safely

Pros: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Cons: New chairs

Cons: С Праздником Ребята

Pros: It’s 1 hour flight and you get a drink of your choice and a sandwich - which is very generous and cool compare to other airlines

Cons: Everything was good!

Pros: Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last.

Cons: Cabin temps could have been a bit cooler for sleeping.

Pros: traveled with pets, took great care and they arrived safely

Pros: Nothing

Cons: My luggages are lost

Pros: average crew. very empty plane with not many passengers. Seats seem average

Pros: Nothing

Cons: Service and attitude

Pros: timing, safety, captain take off and landing

Cons: squeezed chairs like low cost flights luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !

Cons: More space between the seats

Pros: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Cons: New chairs

Pros: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Cons: When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks

Pros: It was good

Pros: No complaints, Turkish airlines is simply one of the best company in Europe.

Cons: More legroom

Cons: I had difficulty checking online, because I didn’t have the right ticket number. By the time I contact you and get the right one all the windows seats or aisle seats in the airplane where taken. I had to go with middle seat which can be super tight and uncomfortable when you have two strangers on both of your sides for such a long flight. I wish they email me the right tiket number on time.

Pros: Outstanding and conscientious crew.

Cons: Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking.

Cons: Too many cabin luggage

Pros: business class electric sockets and good leg space, on time

Cons: lagguage handling upon arrival was mediocre

Cons: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Cons: Good was not good really bad it is

Cons: Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights.

Cons: Food, entertainment program, pillows and blankets would have been nice,

Pros: The food was good and was served with professionalism.It was an excellent service no doubt.

Cons: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Cons: While boarding the flight from Dubai to Houston, no one announced about family boarding. About a quarter of the flight had boarded before we decided to get in the line ourselves, and they took us in without any questions. It would have been better if an announcement for family boarding was made. The Dubai to Houston crew could have been more friendly and welcoming.

Pros: Nada

Cons: Charged me 30 for allegedly overweight suitcase. The they proceed to lose it.

Pros: Friendly quality staff, good aircraft.

Pros: Yes

Cons: Every thing was great

Pros: average crew. very empty plane with not many passengers. Seats seem average

Pros: Nothing

Cons: Service and attitude

Pros: Quick! Friendly! On time

Pros: The crew were very courteous and flight was early arriving in Riga!

Cons: Nothing!

Cons: Organisation at the airport

Pros: all perfect

Pros: Flight crew try hard to please passengers.

Cons: Aeroflot ground staff are rude, aggressive, very poor customer service.

Cons: Old A330, entertainment system is very tired of this world