Friendly staff. It was extremely cold in the cabin. I've asked a crew member if they could increase the temperature but there was no change.
Boarding took less than 20 minutes total. They offered free snacks and drinks soon after cruising. They offered more refreshments an hour before landing. This was a 3 hour flight. I haven’t seen this post-COVID. I will be flying KLM more often. The cabin was clean and flight attendants were very nice.
I’m grateful for the KLM Air France shuttle bus service to Ottawa. However due to construction and other issues related to the chaotic Uber pickup system at YUL, it’s a challenge to find the Kelios bus service to Ottawa. The signs are not clear or even available. No staff to guide passengers. It’s a stressful experience.
My flight was delayed by 6 hours then I missed BOTH of my connecting flights, I then had to stay in the AIRPORT at JFK because soooooo many people also suffered from missing flights and there was no hotels available. I would like to be compensated for this experience! I had to stay in the airport for over 16 hours!
The food & entertainment really stood out in terms of quality. The nasi goreng & chicken satay were absolutely delicious. It’s great that KLM feature international cuisine.
The plane. Airbus A330-200. Comfortable for a 7-hour flight. Seats seemed to have more legroom. I was in row 17. Flight was operated by Delta but was better than expected.
Quick and efficient as always. Air France managed to loose and damage my luggage that never made it onto my KLM flight.
The flight was delayed for 2 hrs. Because they didn’t have a crew to fly. And it is not a first time for klm to do that. Last time they cancelled my filght and rebooked me 3 days later. Not reliable airline
Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.
One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...
I had a very disappointing experience traveling with Copa Airlines. When I arrived at the airport in Córdoba for my flight to Bradley International Airport, I was charged an additional $590 because I was told that certain taxes and fees had not been paid. However, my reservation and documentation clearly indicated that all applicable taxes and fees had already been paid. I was therefore forced to pay an additional amount that I believe I should not have been charged. What makes the situation even more concerning is that I was initially told I had to pay $890. Then, the amount was increased to $1,800, and eventually, after discussing the matter, I ended up paying $590. I consider this amount excessive and, more importantly, unjustified, since these charges had already been paid and nowhere in the terms of my reservation or contract does it state that these taxes or fees were outstanding. I am extremely dissatisfied with the way this situation was handled and with being required to pay an additional charge without a clear and consistent explanation.
I would have liked to have been served more food when it came to Panama to Newark
Didn't make the flight because the first leg of my flight was canceled and the next leg was already booked.
Same as last comment. Food sucks. Quality. Not surprising most people have no clue about nourishment Clearly
Crew was excellent. This was a relatively long flight though and had very little leg room, and no entertainment.
The food should improve! And The flight should leave on time and not make the traveler wait.
The flight was canceled the day of the flight. United says it was FAA issue, with some 35 flights canceled and more delayed.
I completely missed my flight because the first leg was longer than planned. I had to sleep overnight in the airport because no accommodation was provided and then sent to Trinidad in the morning with an anticipated 7 hour layover before my flight to Georgetown which was now with Caribbean Airlines. I tried twice with customer service to see if they could put me on an earlier flight which had seats available but was told it wasn’t possible.
horrible website for checking in- no option just to write the passport number; ludicrous
We flew SEA -Houston-Panama-GYE round trip. The connections were torturing because we had to sleep over in Seattle to board the early morning flight and froze for 11 hours in Hoston for the return flight to SEA. Not United's problem, just the inconvenience of numerous transits. Restaurants and fast foods were closed and all we got was a cookie/coffee for each flight. Finally we waited for a long time for our baggage at carousel 9 as informed by the APP and all reliable sources. Suddenly some fellow passengers found out that our bags showed up on carousal 8.
