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Pros: Precautions taken appropriate

Cons: Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats.

Pros: Everything was better than expected.

Cons: Nothing

Pros: Crew was very welcoming and nice

Cons: There was a lot of empty space on the plane I wish they would’ve spaced passengers out evenly.

Pros: Nothing. It was cancelled and I received no notice. DL was not taking any calls (8 hr hold

Cons: Assistance from Delta. Not even their website was helpful

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Pros: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into

Cons: Nothing,just the seats. Cleanliness was perfect

Cons: All of the less than good, obvious!

Pros: Comfort

Cons: Wifi on klm

Pros: Crew was attentive - the service from SJC is much better than SFO - less crowded etc. New 787 and Premium Econ is great.

Pros: Crew wonderful.N

Cons: None for now.

Pros: Flight was fine

Cons: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Pros: quick entry - but it was not a full flight!

Cons: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Pros: Crew was nice

Cons: The aisle between seats is too small. There is barely any room for a cart to pass through. If you have any arm out on the aisle arm rest you

Pros: Young crew, with positive attitude and very kind and helpful.

Pros: I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection.

Cons: Don’t sell an unrealistic connection time

Cons: TVs/outlets on my side and section of the plane were not working.

Pros: Good

Cons: Good for now

Pros: Everything was better than expected.

Cons: Nothing

Pros: The plane was very new everything was good

Cons: Nothing considering the situation

Pros: There was an amazing variety of tv shows and movies. That is essential for long flights like ours was.

Cons: For long haul flights, I am used to being offered a pillow/blanket, even when sitting in economy.

Pros: Crew was amazing before and after the flight! Delta really showed if the world isn’t doing well, that their staff will keep those problems outside the plane and keep everyone calm and safe. Thank you Delta!

Cons: Absolutely nothing. I’m going to join the miles points with Delta.

Cons: Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!

Pros: Amazing crew

Pros: Everything about the flight

Cons: Nothing

Cons: There should not be a pay wall around the internet in today's day and age

Pros: The crew was very attentive

Cons: The social distancing was not followed and the seats were not very big so I had a person sitting darn near on top of me. Fortunately the guy next to me asked to move but until that point the crew did not really care.

Pros: The crew’s positive energy and great service were truly amazing. Kudos Delta!

Pros: Muslim food

Pros: The crew.

Cons: The time between flights.

Pros: KLM are our airline of choice. A great full-service carrier with impecable standards.

Cons: Nothing

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Cons: Klm is the best, even on a 40min they served small breakfast.

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: Crew is excellent, polite and personal!

Cons: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.

Cons: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Pros: Crew was good. Seats comfortable.

Cons: The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,

Pros: The crew were gracious and attentive to keeping us hydrated in Economy.

Cons: The seats were uncomfortable on this full flight, the food was average.

Pros: good noise cancellation

Pros: nothing

Cons: everything

Pros: The crew was fabulous. Very helpful and upbeat!

Cons: The food wasn’t very good.

Cons: Too warm in the cabin

Pros: Great crew.

Pros: Comfortable

Pros: Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more.

Cons: United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable

Pros: Friendly and great service. Flight attendants like their job. Food was good. Flight on time

Cons: More legroom

Pros: The audacity of your gross negligence in a time of global pandemic.

Cons: Any semblance of social responsibility or ethical behavior.

Cons: Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again

Pros: They were very nice! Always a smile, even after 10 hours with us!

Cons: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Pros: Very helpful crew. Quick boarding process.

Cons: Not much leg room, or space in seats.

Pros: The crew was amazing

Cons: The WiFi

Pros: quality of plane

Cons: check in takes 30 minutes since my visa was in old passport

Pros: The crew positive attitude

Cons: We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board

Pros: The audacity of your gross negligence in a time of global pandemic.

Cons: Any semblance of social responsibility or ethical behavior.

Cons: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.

Cons: Felt unsafe. Guy with guns and how delta employees handled it blew my mind!

Pros: They had hand sanitizer wipes upon entering plane as well as one time use sanitizer pack included in their snack bag

Pros: The first part of the trip was cancelled without notice or help of any kind

Cons: Assistance from Delta

Pros: cancelled this reservation long ago. Not sure why I'm getting this notification

Pros: I wasn't able to take the flight due to the first leg having been canceled.

Pros: Crew were impressive bcos they looked fresh after 11 hours. Seating was very comfortable as whole rows were empty so you could stretch, and no waits for the loos. Entertainment monitors were the updated kind, also a plus, I really enjoyed switching from movies and tv to the flight graphics.

Cons: The tv news on BBC was 1 week old.

Pros: Crew is very attentive and working hard during trying times.

Cons: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Cons: The pancake was not cooked enough couldn’t eat it

Pros: Glenlivet whisky for free

Cons: Enternteiment and seats

Pros: Seats were comfortable.

Cons: There was no food or drinks on an international flight - you had to pay for even a coffee or tea ...... not acceptable!

Pros: Crew wonderful.N

Cons: None for now.