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Pros: Very enjoyable great staff,

Cons: Lower prices

Pros: Boarding process was smooth.

Cons: Cramped seats, at least it was a short flight.

Pros: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew

Pros: To reach the goal.

Cons: Food. Time.

Cons: "Breakfast" sandwich of egg. Also boarding was not by rows from the rear so everyone was blocking everyone else.

Pros: Going through US Customs in Dublin is great, makes The landing home so much easier.

Cons: The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.

Pros: Very professional, engaged and polite

Cons: Water

Cons: Pre landing food was not edible , otherwise good

Pros: The flight was quite comfortable.

Cons: I find it hard work doing such long flights these days.

Cons: Excellent! Got us home on time and with great service! Thank you

Cons: Unexpected $100 baggage fee for second checked baggage

Pros: Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew.

Cons: Nothing comes to mind. Keep up the good work.

Pros: Great smooth flight, crew were friendly and many movies and shoes to choose from.

Cons: Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.

Pros: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate

Cons: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice

Cons: Better choice of movies and classical music

Pros: Free food, relatively spacious

Cons: more food!!! REEE!!!

Cons: Nothing

Pros: The crew was very lazy and not professional

Cons: Don't stop demanding from the crew

Pros: The crew was friendly and helpful.

Cons: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.

Pros: Swiss is my new favorite airline.

Cons: Nothing bad to report. Book Swiss!

Cons: Arctic char looked like it really was salmon. Need better selection of contemporary movies. When The Third Man is the most attractive alternative it's not so great. Would like to have seen the attendants more pro-active in asking about beverages and passing out snacks, fruit, etc. Saw just the water, orange juice and apple juice trays being carried around.

Pros: The food was good and was served with professionalism.It was an excellent service no doubt.

Pros: It was an uneventful flight. The entertainment system worked well and food was good.

Cons: The lights kept coming on every few minutes making sleep nearly impossible.

Cons: The entertainment did not work good the entire flight

Pros: On time

Cons: N/A

Pros: It was efficient

Cons: More comfortable

Pros: Friendly and attentive crew.

Cons: There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass.

Pros: Very nice plane with the most legroom I’ve ever had

Cons: The flight was delayed about an hour

Pros: On time, as expected, no delays

Cons: USB chargers and more modern entertainment systems

Pros: I almost missed my next flight from Dublin to Chicago. There was not enough time between flights with current security measures. Your site should not have suggested those two flights so close.

Pros: Seating and leg room much better than Ryan Air!

Pros: Great to go through customs in Dublin so the landing at home is easy.

Cons: The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.

Pros: The flight was quite comfortable.

Cons: I find it hard work doing such long flights these days.

Pros: Great crew who were prompt with service and friendly!!

Cons: Notjing

Cons: Orderly sitting of economy class passengers

Pros: Inflight services

Cons: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Pros: No frills but no dramas either. All efficient and friendly. Helped that there were many empty seats

Pros: The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job

Cons: Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld.

Cons: The temperature at altitude was far too warm for my comfort.

Cons: Flight was cancelled, difficult rebooking.

Pros: 10/10 would recommend..

Pros: Nothing

Cons: Time schedule Better customer services

Pros: The airline is top notch and treated you great like it should be.

Cons: The sears where a little tight but not bad and the movie options were ok not great.

Pros: Free food, relatively spacious

Cons: more food!!! REEE!!!

Pros: Plane is clean and comfortable. Boarding was great.

Cons: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.

Pros: Flight was fine....

Cons: ....but departure wa delayed over an hour

Pros: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew

Pros: Yes

Pros: inflight staff are good but on the ground staff at airport need a great deal of improvement

Cons: Delayed arrival at Bangalore by more than 1 hour.

Pros: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Cons: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Pros: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Cons: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Pros: Food

Cons: There was loud, annoying static over the intercom off and on.

Cons: Paid for high speed WiFi Could not even check my mails

Pros: No frills but no dramas either. All efficient and friendly. Helped that there were many empty seats

Pros: ?

Cons: No

Pros: On time

Cons: N/A

Pros: Seats were comfortable

Cons: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Pros: More or less on time

Cons: Outdated aircraft. Flight took longer than usual.

Pros: The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good.

Cons: The offer of wine. The wifi options.

Cons: Better choice of movies