Dublin to Boston was decent. Food and entertainment was included and that was expected for the rate paid.
The Nice airport was a horrible boarding experience. I have never experienced the kind of compressed mob (in the B12-B17 gate area) of people all unclear what was happening and no airport staff to assist. There was no signage and 1000’s of people waiting for any info for 2 hours.
No entertained. food and beverages were not complimentary. they lost my checked luggage which made my 10 day vacation unpleasant.
The food was mediocre, the coffee was terrible. The entertaining selection was plentiful. They lost my checked luggage which put a damper on my 10-day vacation.
Flight was on time. Boarding was quick and efficient. Seats were comfortable. Food was fine.
Weeeeeeell, you folks know economy class on Airbuses well--you're packed in like sardines. We may actually spring for more expensive seats next time, with a little room to stretch out. NO room to stretch out in Airbus economy class! :-) Apart from this, the food was decent (considering that it's mass-produced, and has severe spatial restrictions of its own), the staff were friendly enough, and there was a wide selection of movies, etc. to watch. Overall, I'd tend to use the word "adequate" rather than "exceptional" for my experience. But really, how could it be otherwise?
I like Aer Lingus so that is why I’m writing this critique so they can become better. The boarding gate was too small to board properly. Our seats were toward the back of the plane knowing we would be boarding after business class, we moved to that area after business class boarded. An Aer Lingus employee told us we couldn’t stand there. We explained we were the next group to board and wouldn’t even be able to hear when our boarding was called. She didn’t care and was not very professional. The cabin was freezing. I wouldn’t feed my dog the food. We were over an hour late coming into chicago because of weather which can’t be avoided. I asked the crew if they could make an annoucement for before whose final destination is chicago to wait and allow the people with connecting to deplane first. He said there are a lot of people with connecting flights. He said, it doesn’t matter. Well, yes it does. He could have been more considerate of his passengers.
Really helpful staff at the airport and the flight was comfortable with good entertainment options and food service
The seat spacing was good. The food, not so good... typical airline food. 😕
I would face like to have more selections for entertainments overall it was very good. .
