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Pros: Nothing.

Cons: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.

Pros: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.

Cons: Nothing to complain about. Everything was outstanding.

Pros: The lady checking me in was nice

Cons: Items were stolen from my bag

Pros: Everything. Flying First class is the only way to fly

Pros: Good service on the plane, the food was good and the seat was very comfortable.

Cons: The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.

Pros: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again

Cons: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight

Pros: The entertainment was ok.

Cons: Everything else was terrible. From check-in to boarding to flight.

Pros: Crew was good. Boarding was good.

Cons: Seats not that comfy.

Cons: Flight was delayed once we had boarded, so we had to sit at the gate for about 2 hours, which was not the crew's fault of course, however, they could have offered drinks. Once we finally got in the air, they only offered purchasable snacks in a way that was confusing--and did not even come through the cabin with complimentary drinks. Given the circumstances, and the fact the time in our seats was extended by over two hours, there could have been some better service from the actual flight attendants. It should have been clearly stated at the beginning of the flight, and once more when we were in the air, that no complimentary drinks were going to be handed out, and if we wanted anything, we would need to purchase it. I wouldn't have minded purchasing if I had known that was my only option.

Pros: I like how they boarded the back of the plane first!

Cons: The seats weren't as comfortable as other airlines. The food wasn't very good either.

Pros: Everything was easy and the crew were really nice.

Cons: Both transatlantic flights I had requested lactose-free meal options, neither of which happened.

Pros: Yes

Pros: Price. Service and food offered in the plane

Cons: The boarding process: everyone crowds into the line without regard of the grouping.

Cons: Legroom

Cons: Worst trip ever

Pros: Service and comfort.

Cons: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.

Pros: Nothing.

Cons: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.

Pros: :(

Cons: :(

Pros: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Cons: More food , comfortable seats

Pros: The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally.

Cons: To have not flown with Norwegian

Pros: N/A

Cons: The flight was delayed, then we loaded onto an airport bus where we stood, sweating, for about 10 minutes before the bus left. Once we got on board it took forever for people to be seated, and some people were having their seats switched and others couldn’t find anywhere to put their luggage.

Cons: Nicer crew.

Pros: Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled.

Cons: Refused to sell ticket from start or at least receive a cancellation ticket for the flight

Pros: Smooth flight for the most part.

Cons: Better food choices. Better communication and better boarding procedures by rows or groups.

Pros: Great staff and smooth on time flight

Cons: Small plane

Cons: Everything

Pros: Very accommodating staff

Cons: breakfast served was still frozen.

Cons: Movies

Pros: New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job.

Cons: I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue.

Pros: Helpful crew Good food

Cons: Our luggage came back damaged and open !

Pros: Very accommodating staff

Cons: breakfast served was still frozen.

Pros: Good movie selection

Cons: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.

Cons: The flight was delayed. Food is miserable.

Pros: Tap crew is very nice.

Cons: No turbulence

Pros: Good airline, great service, boarding process, on time departure and arrival

Cons: No complaints

Pros: rien

Cons: tout est à revoir !

Cons: Delay in take off 45 min!!!!

Pros: Crew were very good.

Cons: No vegan food available.

Cons: Advertised October Pink products but did not have them for breast cancer support

Pros: Nothing! Horrible!

Cons: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed

Pros: Horrible service

Cons: Nasty people

Pros: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.

Cons: Disgusting food. Price gouging for checked baggage. Surly attitudes.

Pros: Comfort and cleanliness of flight.

Cons: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.

Pros: The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs.

Cons: The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold.

Cons: Very long flight

Pros: Crew brilliant but seat very tight

Cons: Boarding procedure slow and hectic

Pros: Excellent service and food.

Cons: Seat could really use a real footrest instead of the metal bar.

Pros: On time, great crew, comfortable ride even in coach

Cons: Proper charging stations on planes (not just underseat plus, but better to have front-facing USB).

Pros: Easy boarding

Cons: Food trays left with us for over an hour. Crew too cool , more interested in each other

Pros: Quick boarding and departed on time.

Cons: Everything else. Air Lingus is like Ryan Air with an Irish accent. No space, terrible food, very low quality entertainment system with the sound muffled and barely audible.

Cons: Worst possible gluten-free meal. Other airlines do it better. One CFAN make a sauce to put on chicken - it doesn't have to be boiled or microwave into a piece of rubber, with plain rice and a couple of boiled carrots. This isn't just gluten-free, it's complete allergen-free which is quite different

Pros: Everything is well organized, crew members were great.

Cons: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Pros: Crew brilliant but seat very tight

Cons: Boarding procedure slow and hectic

Pros: The crew is very nice.

Cons: Communicate with the other airports for delays....we got home 9 hours later and missed events which were planned because of a failed paperwork delay in Milano.

Cons: Even though it is a short flight, it would be nice to receive at least drinks offered

Pros: The price is affordable

Cons: More organized boarding process

Cons: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.

Cons: Legroom