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Pros: The crew are amazing

Pros: crew is ok though not much speaking english

Cons: no other comment

Pros: There was a good amount of leg room for an economy seat

Cons: I wish it had more movie options

Pros: I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too.

Pros: About as good as they come.

Cons: Nothing.

Pros: Again staff was very friendly and helpful.

Cons: That since it was a shorter flight no tvs.

Pros: Crew was very nice, appreciated that they came by with water often

Cons: Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer

Pros: The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen.

Cons: One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.

Pros: The seats were nice and the food was unusually good

Cons: More water brought to the seats. The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work.

Pros: In general, everything was ok aboard the plane.

Cons: The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it.

Cons: I do not like that mono do sale me a ticket with no baggage and never will by a ticket from this company again!

Pros: Food was really hot and good customer service

Pros: About as good as they come.

Cons: Nothing.

Cons: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Pros: Nothing

Cons: Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost.

Cons: One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.

Pros: Small plane, decent space, short flight.

Cons: Legroom.

Pros: Staff was extremely nice and helpful

Pros: Seat was both comfortable and spacious. Crew were very attentive and personable.

Cons: Really great flight. Can’t say enough about it.

Pros: Service was excellent

Cons: Carry on baggage size misleading

Pros: About as good as they come.

Cons: Nothing.

Cons: Seat could have been more comfortable but the leg room was good

Pros: Good AC - very important, calm and nice atmosphere. Very friendly staff.

Cons: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet

Pros: Despite being a short flight, they gave food

Cons: Nothing. All ok

Pros: Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault.

Pros: Polite and friendly service

Cons: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.

Pros: My bag was lost!

Cons: To have my bag delivered

Pros: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Cons: Only the other trip by air with Finair

Pros: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Pros: Great crew

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Cons: All of the less than good, obvious!

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: overall service and the crew.

Cons: more comfortable and spacious seats

Pros: Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last.

Cons: Cabin temps could have been a bit cooler for sleeping.

Pros: Chek-in

Cons: The food

Pros: Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests.

Cons: When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane.

Cons: Organisation at the airport

Pros: TV on board

Cons: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.

Pros: The boarding was quick and easy. Comfortable seats and enough room for legs.

Cons: There were 5 screaming toddlers on board. The trip was gently saying unpleasant. There should be a section for families with kids to avoid the noise and craziness that other passengers must endure. Food was ok; the second choice was not available neither for lunch or dinner.

Cons: When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks

Cons: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Pros: Crew was amazing.

Cons: I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.

Cons: We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate

Cons: I missed this flight due to the previous connecting flight being delayed

Pros: Service, food

Pros: Passengers are not polite.

Pros: The crew is polite,

Cons: I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours.