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Pros: Clean Washrooms

Cons: N A

Cons: Crew unfriendly.

Pros: Delta treats people like friends. That’s all it takes to be successful. Delays are easy, mechanicals are easy. Great friendly team.

Pros: The crew was amazing. Kat and the other stewards were very friendly.

Cons: Maybe the option for free upgrade to first class if flight is not full??

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Pros: Friendly crew

Cons: Can’t think of anything

Pros: The seat was a little uncomfortable but the crew were amazing.

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Cons: Thank you

Cons: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Pros: Excellent crew

Cons: Flight delayed and no reason Food very bad

Pros: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

Pros: The crew was good

Cons: The entertainment on the plane should be upgraded and wifi should be provided

Pros: Co pilot chat

Cons: Couldn’t sleep - seat didn’t recline properly

Cons: Our luggage was lost and the flight was 1.5 hours late.

Cons: Extremely poor timing and communication. Departed over 2hr late and missed landing to the correct airport by 10 mins and so had to divert to an airport an hour away with poor coordination

Pros: Crew are good ,seats were more than ok

Cons: Better seats and headphones to listen to the intertainmen system

Pros: Some crew was attentive, others were not. Piloting was good

Cons: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Pros: Very comfortable business class. Amazing food prepared on board. Flight crew was very pleasant, helpful and professional. The business class lounge in Istanbul was amazing as well, 2 stories tall with food, drink and entertainment everywhere. Golf simulator, slot cars etc!!!

Cons: Check in process was more disorganized than most business class .

Pros: Food was really good and no delays. Entertainment also really good.

Cons: Can't really think about something.

Cons: Constantly late! Unreliable and missed my connecting flight, AGAIN!!! 4 out of last 10 flights I have had lost luggage. No apology, it’s “just BA”.

Pros: Efficiency

Pros: Crew was the friendliest I have met in a long time.

Cons: Connecting in London too stressful and difficult. I came from Catania enroute to JFK and practically killed myself in Gatwick getting from one flight to another. 2 hours not enough to go through this airport, with its stairs, the "mall," lack of info about what to do, passport & sec check again.

Cons: British Airways neither a budget airline nor a lux airline. Doesn’t know what it is.

Pros: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

Pros: food is amazing

Cons: seat is outdated, but new seat for biz is coming very soon

Cons: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Cons: Seats are extremely uncomfortable..

Pros: The crew did their best to maintain morale.

Cons: Considering this flight was delayed two and three quarters of an hour, and as we remained on board with no refreshments offered except a small glass of water during this time, it was not a pleasant experience.

Cons: Amazing

Pros: Great pilots and communication. Good boarding and gate crew.

Cons: No entertainment, limited drink service. Flight was rerouted and very poor reimbursement provided.

Pros: Friendly competent staff

Cons: Nothing in particular

Pros: The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.

Cons: The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.

Cons: Crew could have been more pleasant

Pros: Fligh on time.

Cons: The food on board.

Pros: The crew was professional and very engaging

Cons: The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but...

Pros: More space for the kids!!

Pros: I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional.

Cons: My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible.

Pros: There was nothing to like.

Cons: The time to catch the next flight at Washington DC and Frankfert was too short. Walked about a mile and half between two gates. Request to change the time slot

Pros: Good timing, on time

Cons: RUD Stop very disruptive to sleep. Especially with little kids. Connection flight at FRA was very hectic. Asked numerous airport personnel for help and extremely rude, including yelling at us unprovoked. Business lounge had no kids area and very clinical. BA business more warm.

Pros: Boarding was easy for a large number. Seats were comfortable. The crew was pleasant and attentive. The food was very good actually. Love the Mile High Tea!

Pros: Matt was great. I had an exit row so it was comfortable.

Cons: Deplaning takes FOREVER

Cons: Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background

Pros: The crew was good. Now fast but good.

Cons: The food was pretty basic.

Pros: The crew did their best to maintain morale.

Cons: Considering this flight was delayed two and three quarters of an hour, and as we remained on board with no refreshments offered except a small glass of water during this time, it was not a pleasant experience.

Pros: Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc.

Pros: The crew was behaving nice.

Cons: The website is horrible and full of bugs. In Flight tracker, the same flight returned two results, one in cancelled status and another in delayed status. I called british airways to update my personal details as their website didn't allow me to enter details, the staff messed up the details.

Pros: N/A

Cons: The flight was delayed too much for the connecting flight to Leeds. Detour to Vienna - Amsterdam - Leeds. I had to run to catch the Amsterdam flight - not easy for 72 yrs old with newish hip! Now 2hrs at Schippol and may get home by midnight.

Pros: The flight and crew were excellent. Turkish Airlines business is always good.

Cons: The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana.

Pros: The crew was professional and very engaging

Cons: The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but...

Pros: Great food options, very tasty. Crew was attentive, polite and professional.

Cons: Need spacious aircrafts for such a long flight..

Pros: Crew friendly, attentive. Great plane, comfort, etc. Boarding & disembark easy. Given a little snack as we entered plane was a great touch!

Pros: The airline and the flight were pretty good

Cons: DONT SHOW BAGAGE INCLUDED ON A BOOKING WHEN ITS ONLY INCLUDED FOR 1 WAY! I HAD TO SHELL OUT 40 EURO TO CHECK MY BAG BECAUSE OF THIS!

Pros: Plane was awesome and comfortable

Cons: Delayed without updates for hours

Pros: The crew were very friendly and caring and really on top of things.

Cons: The food was pretty basic/bland. The exception was the pancakes, which were very tasty.

Pros: Surprised to get a meal on such a short flight! Very good service.

Pros: I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again.

Cons: flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do.

Pros: Comfortable for that sort of journey

Cons: N/a

Pros: crew was great, food was delicious, seats were comfortable.

Cons: updated movie library, better handling of boarding for priority customers.