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Cons: Didn’t let me cancel due to travel restrictions I’m not even in Europe

Cons: The man at the back of me was for ever knocking my seat so I was unable to rest / sleep as it was an early morning flight. Even after politely asking him to refrain, he continued.

Pros: Clean airplane and on time

Cons: Crew was borderline condescending and not very helpful

Pros: No it wasn't comfortable, a regular seat.

Cons: - The crew was in a playful attitude, seems like they were not working at all, took their jobs as a joke - no kind of entertainment at all

Cons: Still don’t have my luggage yet

Pros: Confort and kindness

Cons: It was too cold

Pros: Comfort

Cons: Internet

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.

Cons: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Pros: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Cons: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Pros: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.

Cons: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.

Pros: The plane size & comfort was excellent. The staff were very friendly

Cons: N/A

Pros: The crew was very kind

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Pros: Nice and friendly crew

Cons: None

Pros: The entertainment was ok.

Cons: Everything else was terrible. From check-in to boarding to flight.

Cons: Seats are very uncomfortable in all planes

Pros: I liked the food

Pros: Confort and kindness

Cons: It was too cold

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Impressive service... amazing crew, very friendly and professional

Pros: Quick flight

Cons: Bad delay, long security line there

Pros: The extra legroom in the Classic Package Seats.

Cons: The snacks where a little on the dull tasteless side.

Pros: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality

Cons: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy

Pros: Great customer service!

Cons: NA

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: The crew was very kind

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: Perfect

Cons: Nothing. Flight was amazing

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Cons: All of the less than good, obvious!

Cons: When its rain we shouldn’t walk to the air plain

Pros: Perfect

Cons: Nothing. Flight was amazing

Pros: Confort and kindness

Cons: It was too cold

Pros: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.

Cons: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.

Pros: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Cons: TAP being on time and giving a reason why the flight was late

Cons: The crew not sympathique

Pros: It was Okay

Cons: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Cons: Bigger seats the new ones are way to narrow

Pros: Muslim food

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Pros: Klm's consistantly high standards in everything they do.

Cons: Nothing

Pros: The crew was nice.

Cons: Gate was closed without putting a notice on the boarding.

Pros: I went airport for boxing pass they changed 165 £ if some one dnt no

Pros: the price

Cons: The members at the checkin desk did not speak english well and would not do a required visa check that the website said needed to be done to validate our boarding passes.

Pros: Italian /Irish air hostess fabulous with annoying customers, bless her she handled everything so well, I would have thrown them off

Cons: I paid 20 euro each for extra leg room on the way out and we were cramped into a seat across from toilet at the v back so for 4 half hours there was nothing but tits and ass in my face and it was so tight could hardly move that milk spilt all over my good trousers that cost me 160 euro and I can’t get out

Cons: Ridiculous charging 25euro for a small backpack, by threatening to let you on is truly extortion

Cons: Once again, they were late to depart and to arrive...

Pros: The worst airlines I’ve ever travelled with

Cons: Their ticket manager cancelled our boarding because my boyfriend threw a suitcase tag on the floor The worst airlines in the history of my travels