We liked the comfort and seats. The crew was not very friendly nor did they check on us to see if we needed anything. Had to ask for water several times
the seat sizes and the distance row to row was not comfortable. when a passenger in front seat put it down (he kept it all the time during the flight since he didn't fit in the space) their seat was squishing my knees and it was very difficult under their weight. It lasted 12 hours and was extremely uncomfortable. The rest of the experience was very good.
Flight got cancelled for good (apparently due to jet fuel concerns), and we had to re-book to Hannover, Germany instead.
Delicious food, comfortable and clean plane. It's a little cramped in the hall in front of the gate.
I am elderly and needed wheelchair assist. The ground crew assisting me with that part of my journey was rude, disrespectful and very hungry for money; the begging was distasteful and disrespect for females and the elderly was atrocious. Maybe they need to get a raise...I was out of small bills by time I reached home. As an american I am not use to the impoliteness. The ground crew make your wonderful airline appears poor in performance...a lot to be desired.
Flight Singapore - Istanbul was perfect. Flight Istanbul - Sao Paolo - Buenos Aires was really good but there was a big delay in Sao Paolo (Brazil) due to a problem with the ground staff and not related to Turkish Airline. Overall a very good and solid experience
Everything was great except that everyone were putting backpacks and small bags in the overhead compartment instead under the seat so there was no room for carry on-s
I ended up paying $170 Euros for luggage for a 4 hour flight. Ridiculous. On top of the delay.
There was a Turkish Airlines employee sitting in front of us, we noticed from her conversations we witnessed with the cabin crew and the fact that she boarded business class. She was sat in 16A. Firstly she was talking loudly the majority of the flight with two other men, one of which was leaning over the seat in front of her. This was disturbing as they were talking loudly and we were not able to sleep. The 12 hour long flight turned into a nightmare, even the noise cancellation didn’t work for their chatter. Secondly she requested extra meals from the crew for her male friends. We believe the meals came from business class. They also took their e-cigarettes out and were caught the cabin crew, but no further action was taken. Sitting in economy and seeing this is extremely disheartening. Next time I will book Emirites, I don’t think their staff would be allowed to behave like this.
The crew was excellent, but the flight was a little delayed and the temperature on the plane was too warm.
Awesome hospitality, awesome staff, awesome food & awesome travel time. Thanks
It was ok, not much more can be said, as long as airlines/aircraft manufacturers insist on cramming in as many seats as possible....best of a bad situations, seats are simply too uncomfortable to sit in for more than a few hours. Lack of flexible headrests not a help on long overnight flights either.
I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.
After going through security and waiting for the flight at the gate, there was no access to bathrooms and no place to charge a phone while waiting for the flight. But once I was on the plane, everything was very good.
Fine. Don’t think I would fly with them again
Ambience of the aircraft was great. Spacious seats with sufficient leg room in economy class. The layover could have been shorter.
Everything was top notch. Only issue was the delay, but Qatar worked diligently to get me on the next flight. They were kind to walk me to their lounge in Doha to make sure I ate, slept and showered.
I lost my baggage and it’s been three days didn’t able to find out. Also ticket was issued for qatar airways but they ended up board me on to Indigo from Doha to Hyderabad. My trip made miserable without cloths.
Crew members service are at its best Seating area is very compact, could be better
BLR boarding is total pathetic. Should not fly Qatar from Bengaluru. Check in staff is too rude there
On time and no hassle luggage policy (2 checked in and 1 cabin bag)
They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far
Good one but just notice that you have to ask several time to get water or coffee .
I didn’t have a flight because it was a fraud and you allow it. Illl never use Kayak again!!!
I paid 44 $ for seat upgrade (22D) and my seat was stack in high position for all the 6 hours of flight. I don't recommend the upgrade. I am looking to get my upgrade payment back
Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.
1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.
The staff was kind and polite, but it was very very hot and no ways to have some fresh air.it would be also be nice to have more time to sleep, since it was a night flight
Etihad broke my suitcase Also over charged me for luggage
The food is good, but i am nit used to those foods so I can’t really be more detailed.
