Packed service but handled well for a short flight.
Pros: "The crew was very nice."
Cons: "We received a food menu at the start of the flight, but didn’t get the mid flight snack that was shown, would like to have hotter coffee"
Pros: "Crew was responsive and friendly"
Cons: "Nothing"
Pros: "Crew were super helpful. Have flown with other airlines, but have to say Qantas crews are very professional and helpful. They go that extra mile."
Pros: "quick flight. tasty snack"
Cons: "nil"
Cons: "Bigger seats, more room between the seets."
Cons: "More leg room and space between seats is needed."
Pros: "A basic US domestic flight"
Cons: "Entertainment, wifi, better food options, more room and comfort. Basically, more like Qantas"
Pros: "movie selection was good"
Cons: "air was stale, food was just okay"
Pros: "It got me from b to c"
Cons: "Significantly delayed hoarding for non technical reasons. Food was decidedly average. Seat pitch is just tolerable."
Pros: "Boarding was quick and efficient."
Cons: "Checking online didn’t work. You could not request seats ahead of time and would tell you check in online and when you tried it would fail and told us to go to the airport which we did the day before and they told us they couldn’t do anything. Every agent told us something different about meal plans and seats. Crew onboard were not friendly and rude to us in economy. The vegetarian meal requested was awful and ended up being vegan which was not what we requested. When I asked for fruit plate off the regular menu the flight attendant never followed back up with me and so we didn’t eat any food for on a 15+ hour flight. Even though they had 100+ empty seats we couldn’t move around. Overall I was highly disappointed in their service on this flight."
Pros: "Pillow and blanket made the trip much for comfortable"
Pros: "Fantastic. the crew was very kind and professional. Food was the best airplane food I have had so far."
Pros: "Entertainment Options"
Cons: "Confusion in boarding"
Pros: "Comfortable seats, good food choices, great service."
Cons: "Never went, why would you not know that?"
Pros: "I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable."
Cons: "Flight was canceled after 8 hours of Rebooked flight included an additonal stop, as well as overnight layover. Qantas made no attempt to give have better flights or offer any vouchers for the trouble (they provided the bare minimum of hotel, but no additional perks)."
Pros: "Fine, but completely unmemorable."
Pros: "Seats were fine, crew was cherry nice and professional. Enough toilets for the size of the plane."
Cons: "Airplane food is always what it is."
Cons: "This is the worst travel i've ever had. Got stuck in sydney because the first flight was delayed. I booked emirates and payed more to be on an emirates flight and to avoid flying with qantas. As qantas operated the first delayed flight i missed all my connecting flights and i'm still teavelling right now. Still in sydney. Never going to book through here again!"
Pros: "friendly crew, plenty of food, pillow provides extra comfort especially for long flight."
Pros: "The service and the meals and snacks- American airlines do not provide any of those things anymore, Qantas did domestically as well as on our international flight."
Cons: "Seat room on the international flight - became uncomfortable after over 17 hours and could not afford upgrade to business or 1st class."
Pros: "Comfy flight. The staff were really helpful."
Pros: "Quality & service."
Cons: "Nothing."
Pros: "Jean and Dave were excellent stewards"
Pros: "Mobile checkin, e-boarding pass, straight to the gate!"
Cons: "N/a"
Pros: "Flight attendants were very nice and helpful!"
Cons: "Did not receive breakfast and had a cup of coffee wanted a second cup and they said they had already shut everything down and we still had 1.5 hours before landing"
Pros: "The A380 is pretty good for soaking up the typical bumps of air travel. This flight was the first where the lamding was so soft that the plane didn't jolt on landing. It made noise like we'd touched down, but the ground effect glide was perfectly choreographed by the crew. Nice job."
Cons: "There was an exceptionally narcissistic young man from China behind me who stood up and complaoned during rollout that he couldn't recline his seat. The crew suggested I relocate to a better seat. That was very nice and thougtful."
Pros: "Flew over the Antarctic! Had an empty seat next to me Looking out of the window Good entertainment system"
Cons: "Not offered a drink until I asked on both meal services. 2hr late departing due to airport congestion due to to Qantas over Sydney centric focus. Food was good but maybe a bit sparse Evidence of of cost cutting. Long flight (14hrs)"
Pros: "Good service"
Cons: "Business class seating is not of international standard. Time to put upgraded accommodation in business class on this sector. I will not be flying this sector again with Qantas."
Cons: "Delayed at takeoff but made some time back in the air and captain rearranged connecting flights for passengers. Food portions were a bit small at mealtimes."
Pros: "The food was good. They had this pizza on focaccia bread that was amazing!"
Cons: "Same type of staff as my inbound flight. Some of the same folks too. Pushy, rushed, grabby, unfriendly. There were a few good stewards, but most could give 2 sh*ts about you."
Cons: "- delayed flight because of delayed crew - They've had many crew injuries helping customers moving overhead luggage, so they asked customers to sort their own luggage out. Hey, how about teaching OH&S to staff and employing staff that can perform their duties?"
Cons: "The check in process for baggage at Sydney."
Pros: "The movies"
Cons: "I booked through justfly and then that flight was cancelled and they put me on a United flight to SFO and changed my seating to a middle seat, when I had paid for a window seat. They would do anything to change it back or refund me my money."
Pros: "Everything, the crew, the service, the amenities."
Cons: "Nothing to complain about, it was a great flight."
Pros: "Staff were wonderful"
Cons: "The only thing I found was the seat where I sat was a bit noisy. I had to have the sound on my movie turnd up loud to drown out emgine noise."
Cons: "Small plane and short flight so given a small snack but no entertainment."
Pros: "crew was very nice and helpful"
Cons: "seats are somewhat uncomfortable."
Pros: "Didn't eat anything over airline food as it was my 3rd flight to get home to Melbourne"
Pros: "I love Qantas in general. I paid for exit row seats and it's worth the extra money."
Cons: "Food was ok but I've had better in Qantas."
Pros: "Qantus flights were great, really appretiated the extra care they took in ensuring we made our connecting flights after delays and then compensated us for American Airlines stuff up with our luggage."
Cons: "Plane departs at 1pm Sydney. Lights are turned off within a couple of hours, but for me, sleeping at 3pm is impossible. Point being? A later departure would be a help. Clearly not going to happen, but the timing of the flight to Sydney from DFW had been awesome."
Pros: "Fog prevented the plane we where to fly out on from landing however planes from other airlines where landing. This lead to a 6 hour delay."
Pros: "Emma on board staff was friendly and professional"
Cons: "I understand planes are late in and late to leave but the QANTAS staff just get worse at communicating and unapologetic."
Pros: "Nothing"
Cons: "Flight cancelled, not told"