Cons: "Providing hotel for connecting flights"
Pros: "Crew was very uncouth and very foolish. The steward insisted that I sit in a row with another elderly pax, though rows after rows were vacant and social distancing could have been enhanced"
Pros: "Good seating and entertainment."
Cons: "Sort out the food."
Cons: "The guy on the second flight was a bit creepy"
Pros: "The seat was not comfortable and the food as well"
Pros: "The crew was great and the dinner was really good!"
Cons: "Breakfast could have been better and the seat was pretty uncomfortable"
Pros: "Nothing. Will never fly with emirates again"
Cons: "Disaster from start to finish. Use qatar much better public service. And make an effort to get you on connecting flight"
Pros: "entertainment options"
Cons: "They ran out of chicken for the back part of the plane so we all had salmon"
Pros: "Was ok"
Cons: "Did not like the seats"
Pros: "Staff were friendly. Aeroplane clean"
Cons: "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."
Pros: "Personalized service"
Cons: "Sound kept going of on movie"
Cons: "Co passenger is rude or showed attitude"
Pros: "The flight was very comfortable"
Cons: "Operating remote control wasn’t working well ! It was frustrating !!"
Pros: "The ground staff at Gatwick was friendly, helpful and efficient."
Pros: "Terrific food, not the same old stuff! Professional staff with a great attitude! A little extra legroom never hurts!"
Cons: "crew doesn’t seem to talk to each other. advised multiple times that my touch screen didn’t work and that i didn’t want the jain meal. your check-in interface does not allow changing food preferences. this should change"
Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Cons: "The system delays before boarding the plane on 02/03. Otherwise the flight was pretty good."
Cons: "I payed for emirates not fly Dubai which was low budget flight. They charged me for a coffee on the plane... not something I would expect after paying 1400 for my tickets. And no where did it say fly Dubai on my tickets, I would have gone with other alternatives if I knew like Turkish. So last time I use kayak and will not be recommending it as well. This a rating for my whole trip to kathmandu not just Dubai to Kathmandu."
Pros: "Clean cabin, polite Attendants, fast internet and great food and drinks."
Cons: "None at all"
Cons: "The flight fid not depart on time and therefore I missed the connecting flight. Had to spend a day in a hotel until the next connecting flight."
Pros: "The food was very good and there were a lot of choices for entertainment. All of the crew were friendly."
Pros: "Overall a good experience. Flight did not appear to be overlong,mostly due to ambience in"
Cons: "i had bought $150 worth goods in NY dutyfree, so it wasnt chked in. But Emirates delayed the 1st flight by 2 hpurs, which caused me to miss my 2nd connecting flight at Dubai. And bvos of that, Emirates staff didnt allow me to chkin my dutyfree stuff which they threw away.. i want to be compensated for that."
Pros: "Professional and courteous behaviour"
Cons: "I shouldn't be forced to change my seat just because a hostess told me to then she was rude to me because I didn't then I finally changed my seat and she was ok- I don't think this is appropriate"
Pros: "Very comfortable and good service aboard plane."
Cons: "Very long ride on bus from plane to terminal in DubaI. Very unusual and uncomfortable."
Cons: "Boarding of gate A20 location in Dubai"
Pros: "So great to still fly with some comfort in this day and age, especially with the awful experience flying American carriers. Great crew, very friendly."
Pros: "Everyone was very plesant. The flight dinner was tasty."
Pros: "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
Pros: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"
Pros: "The plane was not full and I had three seats to myself, so my very positive review is not totally fair. However, on a relative basis in comparison to other airlines, Emirates is the best on which I have flown."
Pros: "The New York office was good enough to call and get the necessary information from me, Yet, in the end I had to call many times to locate the whereabouts of the missing bag."
Cons: "Emirates did not offer to deliver it to my house."
Pros: "The most important thing about Emirates for me was that they had truly vegan meals and snacks for me that were actually quite good."
Cons: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Cons: "1: This is related to HORRIBLE experience traveling to Dubai from Ahmedabad on Saturday (EK 202 11 PM/ EK 538). EK 202 – delayed by 24 hours Issue:FROM 3 HOURS INFLIGHT SITTING, RETURNED LUGGAGE, HOTEL FOR 4 HOURS, 12 HOURS OF WAIT TIME ON AIRPORT DOING NOTHING EK 538 – delayed by 6 hours Issue:FROM 3 HOURS INFLIGHT SITTING, 6 hours delay. I booked the flight with Emirates because of their better service even though Price doesn’t matter, but I didn’t expect this bad. No rest from Last 48 hours due to HORRIBLE experience with emirates and Flight delayed. I am surely looking for some king of refund in the ticket since it was really bad experience. It took 48 hours to reach from JFK to AMD (It supposed to be 20-22 Hours). Do you think Should I fly with emirates Again? If yes give me One reason. Thanks. Any feedback appreciated."
Cons: "Very quiet pleasant atmosphere on board, lovely staff, great food, all in all a pleasant experience"
Cons: "They cancelled the flight I want to have my money back"
Pros: "The flight was lovely. The seats were much wider than typical airlines and comfier. I had plenty of space, especially for my legs. I was able to sleep comfortably for most of the flight. The in flight entertainment was also amazing. The TV's all worked and there were plenty of movie/ TV show options. It helped pass the time. It was also free which was great. All and all it was a wonderful experience. I loved flying Emirates."
Cons: "The boarding process was a bit confusing. It seemed to go by rather quick and had I not been paying attention I think I could have missed the flight because I didn't realize what the boarding process was like."
Pros: "SERVICE!!!! EXCELLENT!!"
Pros: "Spacious and comfortable seats. Great on board service"
Pros: "Nothing good to mention"
Cons: "Check in counter staff are more aggressive than their passenger. Dealing with the passenger/customer with respect and in a polite manner must be applied."
Cons: "The delay in the return leg but all in the interest of safety so no complaints. Wifi in Dubai airport good be better"
Pros: "Fast checking and good service on board"
Cons: "Vegetarian Food to be Improved."
Pros: "Plane was clean"
Cons: "Security check in needs to be more efficient Plane ran out of food before I could purchase Even water has to be purchased Flight was late"
Cons: "Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get"
Cons: "Unfortunately the flight could not be shorter. Otherwise a perfect flight, and well worth the price."
Pros: "Great seats on the 787 dreamliner"
Pros: "The crew was amazing. The food delicious snd the chairs comfortable."
Cons: "Didn’t receive my luggage."
Pros: "The legroom my seat had - It was near the exit and didn't have a seat in front of it. The flight was only half full which meant room for everyone to spread out."
Cons: "There was hardly any service. The flight left at 9:30pm. We were served dinner an hour later and given a bottled water. Then we never saw any of the attendants until 10 hours later. I had to hunt someone down in order to get some more water."
Pros: "Boarding was quick."
Cons: "Flight was not comfortable, when seats are pushed back, there is no leg room left. Entertainment system and contents both were poor. Flight delayed by 4 hours."
Cons: "Seating space was horrible! The seat in front of me, when reclined, was IN MY LAP! Headphones were bad. This LONG flight left A LOT to be desired!"
Pros: "Free entertainment when it actually worked."
Pros: "Keith the baby whisperer. Who took the babies one by one from there clueless mothers and stopped them crying and screaming. Kieth deserves his own commercial."
Cons: "The food and the seat comfort."
Cons: "Why have priority baggage when it doesn’t seem to work, except in inverse proportions"
Pros: "Staff was wonderful. Food and cleanliness was good. Pilots communication was accurate and helpful."
Cons: "We were travelling with an infant. Although we had requested for crib/bassinet we didn’t get one. To add to the anxiety, we noticed that none of the bassinet seats were allocated to parents with infants. There were at least 3 families with infants and lots of children due to school holidays. But we all had to make do with our cramped seats. Maybe Qantas can plan this better. It isn’t so difficult as they usually know how many infants are travelling, in advance."
Pros: "Quality of interior"
Pros: "I’ll lile it all"
Cons: "My foot rest didn’t extend all the way up, button was broken"
Pros: "Helpful staff, well informed"
Pros: "Exit row seat. Lovely aircraft and cabin crew."
Pros: "Everything! As a first timer in Australia the flight experience was great."
Cons: "Long delay for the flight"
Pros: "The on boarding process"
Cons: "The plan was in very poor clean conditions. The seats were discussing to sit."
Pros: "Customer service...very helpful and accommodating. Good food. Easy transfer from domestic to international. On one of our flights, a 39 minute one, they served a substantial snack (yogurt, breakfast biscuits, oj) and tea, coffee, etc. Amazing in that amount of time!"
Cons: "I tried to think of something but I couldn’t."
Cons: "Flight attendants and staff were extremely rude and condescending"
Pros: "many times better than American flight."
Cons: "nothing.very good."
Pros: "Very good service"
Cons: "Food was very average for business class"
Pros: "Friendly crew and great food"
Cons: "Not applicable"
Pros: "I always enjoy the flights that have the in-seat entertainment."
Cons: "No complaints."
Cons: "Flight being delayed so I missed a meeting"
Pros: "Crew, spacious seats and airplane."
Cons: "Plane was a bit old, like bathrooms."
Pros: "Individual usb charge port and meal"
Pros: "Thank you for keeping track of our luggage throughout the massive delays and rebookings."
Cons: "Gate staff at all locations seemed stressed, under informed and overwhelmed."
Pros: "lovely stewards and stewardesses, most needed warm soft blankets"
Cons: "vegan food was awful and poor nutrition, cold, huge plane with light panels so high up in the ceiling that when and if you turned them on to read, it was bothersome and intrusive to others, poor choices of movies, few currents ones, seats, though leather, had been used too many times before me and were not comfortable, had to put my seat up so person behind me could eat aisles so small I could not walk and stretch if carts would being used, aisle handles don't raise so when my companions had to go to the bathroom, I had to ask the person in front of me to raise their seat!!?? Insufficient leg room better trip on my return mostly because of the plane, it was smaller and better seats..it was a 380"
Pros: "2.5 hour flight - nothing too difficult they transferred our bags ok - nothing lost paid $C175 for my third bag - because we booked under QF code share. Wont do that again."
Cons: "ok flight"
Pros: "flight was not full and crew allowed folks to move around and spread out."
Cons: "food was a miss. Too salty, mushy."
Pros: "It was a short flight from Wellington to Sydney. There was no food served but beverages and snack."
Cons: "Not much I didn't like"
Pros: "Even though these are older aircraft, they have been refurbished and in the premium economy service the staff were excellent."
Cons: "The leg rest didn't go up very far."
Pros: "They went above and beyond"
Cons: "All was great"
Pros: "The check in process was seamless - we did not queue at all The crew were great and gave us a bottle of bubbles when we landed The food was surprisingly good"
Cons: "The entertainment on board was really disappointing"
Pros: "Great entertainment, food, and beverage service."
Cons: "The flight got cancelled at 2:30am and then I had to try and find another flight rather than the airline automatically rescheduling me"
Cons: "Hot food disgusting."
Cons: "the air conditioning didn't work well, constantly fluctuating between freezing and hot"
Cons: "Only one channel of audio was playing--made listening to Tubular Bells just plain WRONG..."
Pros: "Seats are comfortable and they serve free meals! Entertainment system is excellent when it works though the supplied headphones are not the best."
Cons: "Flight was little late because of a small delay."
Cons: "Seats. Far too cramped, I am 188cm and cannot sit without being jammed up to the seat in front. This sucks when you are young worse when 60+"
Pros: "Qantas Airlines really made traveling a pleasure. The little extras like, chocolate snacks, ice cream, a huge selection of entertainment, the most current navigation systems that allowed you to know and see at ever minute exactly where you were on the journey, just to name a few. I also found the staff especially pleasant. Thank you Qantas"
Cons: "Our plane home was a little older and the seats weren't as comfortable as they could have been."
Pros: "Attendants were polite; wine was nice"
Cons: "Food was awful"