JTR
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— JTR
30 Sep — 7 Oct1
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1 adult
Economy
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Fri 7/10
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- Looking for cheap airfare to Santorini (Thira)? 25% of our users found tickets to Santorini (Thira) for the following prices or less: From Dublin €178 one-way - €240 round-trip
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Top 5 airlines flying to Thera Santorini
Scores according to KAYAK customer reviews8.0
SWISSOverall score based on 9388 reviews
8.2Boarding
7.8Comfort
8.6Crew
7.7Entertainment
7.9Food
On time
You have set and are maintaining excellent standards; keep it up!!!
I was seated near a big gentleman and being a big guy it was quite uncomfortable during the entire trip. The service was excellent by the crew
Chris, my attendant was the nicest I’ve ever had. I’d fly Swiss just for him
Better entertainment options and faster boarding.
Pros: "Flight was cancelled. Kayak did not notify us. We found out by accident. There was no customer service from kayak. We had to solve with with the airline"
Cons: "Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen."
Pros: "It was a normal flight with any extra confortable feature."
Cons: "Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it."
Cons: "Punctuality"
Pros: "The crew was terrific and friendly as I expected."
Cons: "I have no other suggestions here since I'm pleased with the flight and services."
Pros: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Cons: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"
Pros: "The service"
Cons: "The service and attitude"
Cons: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"
Pros: "Great staff and air flight attendants"
Pros: "The service"
Cons: "No entertainment"
Pros: "Quick, clean, flight."
Cons: "Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though."
Cons: "We were scheduled for a 55 minute layover in Zurich which was not nearly enough time. Our plane was 10 minutes late in landing but our next flight was delayed 5 minutes. We had to take a bus from the plane to the terminal, go through immigration with very long lines, take a tram to our departure terminal and then run to our gate which was at the end of a very long hallway. Luckily they held the plane but it was very stressful and exhausting getting to our plane."
Pros: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."
Pros: "Loved the warm and very delicious quiche, thank you!"
Pros: "Very Pleasant Staff!"
Pros: "Took care of every need with a smile and class"
Cons: "Seats uncomfortable"
Pros: "The flight attendants were professional and helpful."
Cons: "We were glad to have extra leg room at the bulk head, however, the seats themselves were extremely narrow. My elderly father found it exceptionally difficult to sit and stand from the seat. The seat table creates an ever tighter fit for someone with special needs."
Pros: "Booked a flight to Europe. Online check in easy. Luggage dropoff at JFK had no line for online check in. Flight was on time, my luggage arrived in my final destination fine (had 1 transfer). Crew was efficient and attentive."
Cons: "Spaces for seats in the economy class are shrinking. With Swiss Air, seems more so as the seats recline quite a bit which is of course good for an 8-9 hours flight. However if the passenger in front of you reclines their seats, you absolutely are forced to recline yours immediately, otherwise no one will fit. Flight attendants have to ask passengers to put the seats back from reclining during meal service so people can open the food tray and are able to access it, that is how much the seats tilt."
Pros: "Very friendly and efficient Good food"
Cons: "Zürich airport early closing at night so difficult to check in and drop off luggage"
Pros: "Efficient check-in, boarding and on-board experience. Great seat and entertainment. Food also very decent."
Cons: "I find Swiss’ pricinh policy for on-board internet totallh ludicrous and an outright insult. Also, I sometimes appreciate a bit more empathy in the way things get announced - no announcement for security video or when they disrupt a movie with their Swiss commercial clips - they just turn it on. Not abtreat experience."
Pros: "The service and food are very good."
Cons: "Tight space for business class."
Pros: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Cons: "A little tight in economy and i am short"
Cons: "It was delayed almost an hour."
Pros: "Overall good"
Cons: "Delay"
Pros: "Great"
Pros: "A snack was actually served on board! With a beer if desired."
Cons: "Change of planes at gate produced some boarding confusion."
Pros: "We arrived early"
Cons: "No entertainment, no pillows or blankets, uncomfortable seats"
Pros: "Staff was very courteous; they fed us well"
Cons: "The security check point was frustrating. I was detained for :20 regarding my sealed duty free purchase.... Will not shop duty free again on a two-leg itinerary."
Pros: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."
Pros: "Food and entertainment"
Cons: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."
Cons: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."
Cons: "In order to board we were requested to line up at gate according to seating group. And then had to wait there in line standing for almost 45 minutes before we were finally told we could proceed to board. No reason for lining up so far ahead of time....and had to stand....."
Pros: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Cons: "Everything was good."
Pros: "It takes two minutes to get to a live operator when you call. Simply amazing."
Cons: "The flight from Nairobi to Zurich starts in Nairobi, flies an hour south to Dar es Salaam, you then sit on the tarmac for an hour, then you fly north for an hour until you get back to the starting point. I would think they would save money if they flew an empty plane down to Dar es Salaam, picked up those passengers and then flew back to Nairobi. No way should an 8.5 hour flight take over 11.5 hours. Plus my screen didn't work for one of the flights, nearly 12 hours without entertainment was BS. No real variety in their meals either. The first leg had a main meal of beef and potatoes as the meat option, same option for the second leg."
Pros: "Good service inflight"
Cons: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."
Pros: "Excellent pilot, very smooth fly and landing, good comunication, friendly , good food, nice crew,"
Cons: "A little more water, and too little nag wait in Zurich for connecting flight"
Pros: "Crew"
Cons: "Passengers crowding the lane"
Pros: "Overall this was an average international flight. But the crew and food made up for all the short comings. One of the most amazing crews I have ever experienced....and food was surprisingly delicious...even ice cream. they visited frequently with water and tea. We're friendly accommodating and fun everything that you want in a crew."
Cons: "Cramped coach seats and pretty boring movie selection.The double checking and multiple lines at boarding was a ridiculous but perhaps it's required"
Pros: "Loved the entertainment. Food was great!"
Cons: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."
Pros: "Flight was cancelled"
Pros: "On every flight I have ever been on, if I request it I can get a whole water bottle vs. the small cups offered...however on this flight they refused saying 'it is against the rules"?? As a result I had to bother the flight crew over 10 times to refill my small glass...a huge inconvenience for both of us. The other inconvenience (one I have not experienced in over 5-6 years) was the the headphone jacks were the old fashioned kind...meaning you could not use your own, and the buds given by the airline were very uncomfortable."
Cons: "Narrow feeling seat"
Pros: "Perfect service, on time"
Cons: "The flight was delayed that made the connection very tough."
Crew was especially nice and attentive
Delayed flight
The 50 or more Hasidics refused to wear masks, despite the crew’s entreaties. The airline did not have an enforcement officer aboard, and there were no consequences awaiting them at JFK. Laws apply equally to all, and the Hasidism have no right to endanger passengers and crew.
Pros: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Cons: "Movies available weren't to my taste, which isn't of great importance anyway."
Cons: "Mi s-au pierdut bagajele !"
Pros: "Although economy, it was pleasant and okay"
Cons: "I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high."
Cons: "Everything"
Pros: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."
Pros: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Cons: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Pros: "."
Cons: "."
Pros: "Crew, seat"
Pros: "Crew"
Cons: "My wife and I were separated by six rows. Unacceptable!"
Pros: "That we landed in the end"
Cons: "More communication to passengers when there are so big delays (almost 2 hours)"
Pros: "Flight time was quite good"
Cons: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"
Pros: "The flight attendants where good and welcoming"
Cons: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."
Pros: "Amazing"
Cons: "Nothing"
Pros: "Clean, safe short flights"
Cons: "The 30 minute layover was close"
Pros: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Cons: "Nothing!"
Pros: "Flight was in schedule, friendly staff"
Pros: "The crew was friendly, seats were comfortable and boarding was prompt and fast."
Cons: "The food was not good at all and the entertainment selection was so limited. This was so weird because coming back from Vienna it was the complete opposite."
Pros: "boarding/deplaning relatively quick. plenty of leg room in emergency row seat"
Cons: "only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall."
Pros: "The flight was fast and conftable"
Cons: "I didn’t get my food"
Cons: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Cons: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."
Pros: "Ground crew was very kind"
Cons: "My ordered vegetarian meal was missing on the way back :("
Pros: "The crew were so kind!"
Pros: "On time boarding in Vienna and lending in Chicago."
Cons: "Not enough food for a long flight (only one poor meal was served during the entire flight)."
Cons: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."
Pros: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."
Pros: "snacks plus they had sparkling mineral water"
Cons: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"
Cons: "My father and I were seated in biz class but were unable to sleep because of a fan noise directly over our seats in Row 9. We complained to the attendant about it but she was unable to determine the cause. Many hours later, a different crew member identified the noise source and stopped it by simply flipping a switch. This disruptive noise could have easily been avoided but the ignorance of the crew member to whom we complained failed to solve it. By the time the second crew member identified the problem there was not enough time to sleep. This experience was extremely disappointing. We paid extra to fly business class so we could sleep, but this ridiculous crew error fouled our plans. We asked the crew to file a report about it and they did. Look into it. We expect a refund of the extra fare we paid, or else we will never fly Austrian Airlines again. I am an affluent person and I travel internationally 6 times per year. You would be smart not to anger me and lose my business."
Pros: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Cons: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."
Pros: "Leg room, kind staff in the airplane"
Cons: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."
Cons: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"
Cons: "economy class eats sold as business class !!! very poor and cheap strategy --"
Pros: "surprisingly tasty meal, smooth and on time flight"
Cons: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"
Pros: "The flight attendants were beautiful"
Pros: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"
Cons: "N/a"
Pros: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Cons: "I loved it all!!"
Pros: "The female attendants were nice."
Cons: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."
Pros: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Cons: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."
Cons: "Austrian cancelled my flight from berlin and rebooked me 2 :/6: later without even letting me know, like if I don't have anything else to do than wait in berlin for 2 days!"
Pros: "It was fast and comfortable"
Cons: "---"
Pros: "The Crew was perfekt The Wheelchaire Service was also perfekt Food tasted good"
Cons: "The only trouble was 1:15 h delay ,but this depended on the weathersituation how I believe!"
Cons: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."
Cons: "My luggage was lost again It is the second time in a row that happens"
Cons: "After dinners the crew did not remove trays fora long time preventing movement. When the finally did there was a rush for the toilets. Having some toilets out of order compounded the problem Food is ok at best. The morning muffin was terrible A poor comparison to our flight last year on Turkish air"
Pros: "My husband's experience with their flight from Chicago to Vienna was amazing. Everybody helped accomodate him with our 15 month baby boy."
Cons: "The crew (check-in desk & flight crew did not put any effort to help accomodate us). They even asked us to do all the work in asking around. Squeezed us in the tightest place possible for travelling with our baby boy. Will not recommend your airline because of this!"
Booked priority boarding but all passengers boarded at the same.
Not Transavia item, but baggie claim took more than 30 min
Pros: "The crew was great!"
Cons: "Nether the Dutch government or the Greek government is allowing Americans into their countries, yet Transavia refuses to refund my ticket money. That is the height of abysmal, disrespectful, if not criminal service. Effectively, they stole my money."
Cons: "Water for free"
Cons: "I arrived 45 minutes before boarding, they refused to let me on the plane because they had closed the registration process. I had to buy another ticket"
Cons: "The flight was perfect the only thing that concerned me was that two female passengers were allowed into the cockpit about thirty minutes prior to landing and stayed in their for the duration including landing. Did not know that that was allowed. Other than that it was perfect."
Cons: "We will never fly Air France, Transavia or Dutch airlines again. Terrible planes for Air France and terrible checking in and connecting flights for transavia and Dutch airlines"
Pros: "Yes"
Cons: "Everything excelent"
Pros: "clear information. good staff.good boarding return flight."
Cons: "monitors for flightinformation was not present. the stewardess was acting here performance for incidents. not 2019 anymore !!!"
Pros: "Price."
Cons: "they could offer at least water “on the house”"
Pros: "I’m so thrilled at Transavia’s expansion to new routes like Beirut. This is the second time I traveled to Beirut since November and I noted a marked improvement in the quality of service on the ground."
Cons: "It’s still a discount airline trying to squeeze money anyway they can."
Cons: "Delayed 2 hours"
Pros: "Quick boarding and friendly crew."
Cons: "Only being able to carry on one bag even though some people had 2. There was plenty of room in the overhead bins."
Pros: "Both of our experience to an from Alicante via Amsterdam has been an excellent experience. The staff were friendly and helpful, the transfers went without a hitch. I would recommend KLM to anyone to fly with."
Cons: "Nothing"
Pros: "Crew is very nice and friendly"
Cons: "Not enough legroom"
Pros: "Nothing...it was ridiculous"
Cons: "No kiosks? No online check in? Seats were vinyl and terrible, and the plane was hot. It took us over 2 hours to check in"
Pros: "Seats were more comfortable than I expected."
Cons: "It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack."
Cons: "Not much food choice otherwise a really good flight"
Cons: "Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,."
Pros: "That it was a short flight."
Cons: "Old interior. no legroom, American credit card doesn't work to purchase anything. Bad coffee, but flight crew was excellent."
Pros: "Prompt, courteous and professional"
Cons: "Everything was great"
Pros: "No problems, right on time, modern aircraft."
Cons: "Small seats and little space."
Pros: "The check in and boarding processs was very quick and easy. Would recommend this airline"
Pros: "plaine is very croweded unprofecional staff and they want to sell you somthing all the time"
Cons: "aghhh...."
Pros: "Seats were comfortable, crew were very kind"
Cons: "Boarding took too much time"
Pros: "Didn't like noting"
Pros: "Fine flight. No frills. Friendly service."
Pros: "it got me there"
Cons: "we tried to confirm flight, they said they had no record and made us buy another one. then they found two reservations"
Pros: "Excellent choice of food"
Pros: "Nothing good about it."
Cons: "They put us in a Transavia plane from Barcelona to Amsterdam, we were on a line at five am for two and a half hours to check in. That was terrible. At the end the clerck was so stress out, that she did not write our connection flight number correct, so we did not get our luggage until the next day."
Pros: "Interior lighting"
Pros: "Agents at the check in counter in Lisbon"
Cons: "Green seats"
Pros: "Crew was friendly"
Cons: "Flight was 1 hour late departing"
Pros: "Once we figured it put, fast check in. Small airport, lots of construction."
Cons: "Poor directions at airport, messy boarding on busses"
Pros: "Crew was nice and friendly. Quick boarding"
Cons: "No Free drinks. 2.50€ for a soda."
Pros: "I did not have a snack or watch anything. So I did not rate in those areas. Quick boarding and unboarding!"
Cons: "Misrepresented dates on the booking page. Tried to cancel immediately no help from kayak staff. Had to contact 3rd party agency and airline. No luck with refund. Have to work with bank to try and contest transaction."
Pros: "Fast, simple"
Cons: "Had to pay for water"
Cons: "I think you can give some free water in a 5 hour flight"
Pros: "Nothing"
Cons: "Bad seats. Charging 40 euro about 1 bag. No water . No credit card payments abikity on check in point. I give you rate of 1 in a scale of 1 to 10."
Pros: "I liked the fact that my flight was only 2 hours. Other than that it was miserable."
Cons: "The flight attendants were extremely rude. They wouldn't let me bring the bottle of water I purchased at the gate onto the plane because they wanted to make money by selling drinks. I completely understand that but when I asked for water (just regular water) one flight attendant told me it would be 3 euros. I told her I didn't have any cash on me because I had used it to pay for the water that I bought at the gate that they wouldn't let me bring on. She said "Oh well. Guess you're out of luck." She was rude, hateful and such a disruptive part of my flight. I would NEVER fly Transavia again!!"
Pros: "Terrible"
Cons: "Terrible"
Pros: "well kept aircraft. choices to buy snacks and drinks."
Cons: "No good gluten-free options for food. One can only eat so many peanuts and cheese."
Pros: "Smooth check in nice crew - not too complicated"
Cons: "would be nice to have a complimentary glass of water but all beverages and snacks are paid separately"
Pros: "The crew was fantastic. Very professional and responsive to passenger needs."
Cons: "Didn't like the boarding process. First come first serve is hard with small kids. If it was just me ok. Grown ups can be rude when they are trying to get on an aircraft and they walk right over kids."
Pros: "Very inexpensive!"
Cons: "The check in process was completely disorganized. Queues were j correctly marked, opening times for bag drop off were guessed at and not posted anywhere including their website"
Cons: "I tried to add a hold luggage in advance via the website but it stated that I had already one, so I didnt add it. Then in the check-in at the counter the girl told me I haven't had any, so I ended up paying 50% more."
Cons: "If you have an appointment, meeting or reservations, do not book this airline, as they do not fill their flights and have you wait for passengers who are late. I sat on the aircraft for over an hour waiting for all passengers who were late to board before we could take off. I missed an important appointment because of this. The crew was rude about this and every single thing on the plane / related is extra cost. Zero stars."
NA however they were very punctual
Flight was late, seat armrest was broken and could not go lower than 45 degrees, so had to be up for the flight, leaving me with an aisle seat with no armrest, lots of people bumping into me and no way to try and sleep on a now late night flight.
I was affected by overbooking. Vueling fault not kayak.
Poor service. Late departure Nice crew members
First time. Good experience. Will use again.
The flight departed a little delayed and we waited for a long time at a cue. The rest is OK, especially the comfort.
Cabin staff provide great service.
Got to the airport 2.5 hours before the flight but had to queue so long for the compulsory bag drop that we had to run for the gate. Really unpleasant experience.
Cons: "Luggage delivery in Porto was slow"
Cons: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."
Pros: "Seats were slightly more comfortable than Ryanair."
Cons: "Not making us bounce between gates 3 times because they didn't know where the plane was going."
Cons: "I missed the flight and was not allowed to board even though there was time"
Pros: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Cons: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Cons: "My passport was stolen and the airline couldn’t help me at all as far as reimbursement or travel voucher. It was just a tough situation."
Pros: "The person I was sitting next to."
Cons: "Everything. Horrible experience at Gatwick and witnessed one staff member being very condescending towards a guest and made her get off the plane for Vuelung’s mistake. Will never fly this airline again."
Pros: "It was a very efficient flight. On time"
Cons: "It was raining when we boarded the plane and some people were stuck outside for a little bit."
Cons: "The boarding process could be better"
Pros: "Plane looks new and clean."
Cons: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Pros: "Crew was great and the seats were very comfortable."
Cons: "Never had to take a bus to and from plane, so that was different."
Cons: "Pague extra al hacer mi checking para elegir asientos en puerta de emergencia. Me enviaron hasta los recibos. Cuando llegue a mostrador en Florencia mis asientos habían sido revendidos a otros pasajeros. Una estafa"
Cons: "Late flight. Delay not announced. Late luggage too"
Pros: "We actually made it to Stuttgart."
Cons: "Delayed in the terminal many hours only to board the aircraft and delay again. My entire delay in Barcelona was longer than my scheduled travel for the day. Also, Vueling seats are too close together compared to all airlines I have flown on. My knees were against the seat ahead of me."
Cons: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"
Cons: "Never made the flight bc the 1st leg of the trip was delayed. What a waste of time and money"
Pros: "Nothing"
Cons: "The airline overbooked the flight due to an earlier plane being cancelled. My boarding pass was issued with no seat number which meant I had to wait with a large group of other people until everyone that had been allocated a seat number boarded. There was no communication from their staff and departure was delayed well over two hours. Things didn’t get much better on board as the crew left it so late to start the food service only passenger upto row 24 got the chance to buy a drink or food before they had to stop serving and prepare for landing. Add all this to the saga that was the outband flight and you’ll understand why the whole plane burst into laughter when the crew announced “welcome to Gatwick, apolagies for the delay, and we look forward to flying with you again”. Shocking service! Never again!"
Pros: "Friendly and helpful staff. Comfortable and decent legroom in the cabin."
Cons: "Slight delay on departure but not really an issue. Bit of a long wait for baggage in Barcelona on arrival but don’t think it’s Vuelings fault."
Pros: "La compagnie a tenté de prévenir régulièrement du retard, par sms et mail."
Cons: "Retard de plusieurs heures, un voucher de 6€ censé permettre de « dîner » à l’aéroport... rien à boire ni manger une fois dans l’avion, et pas de compensation une fois arrivé à Paris CDG où nous en avons eu pour 45€ de Uber pour rentrer puisqu’il n’y avait plus de RER..."
Pros: "Furious, Vueling is always late!!!"
Cons: "Always late,, they don't care!!"
Pros: "I paid extra for the extra-legroom seats, and that was good. Though they charge for snacks/food/drinks, I was fine with a free cup of water."
Cons: "Our seats up front (2nd row) didn't recline, and it wasn't because of bulkheads or exit rows. It was a short flight, so it wasn't too bad."
Pros: "The seats were very cramped"
Pros: "Nothing"
Cons: "No food, no entertainment,no place for legs,late boarding"
Pros: "Nothing."
Cons: "The aircraft was run down, checking in was ultra-slow, and they didn't even put our airplane on a jetway. They bussed us out onto the tarmac instead. They didn't even offer water or coffee on a 2-hour flight included in the ticket - it cost extra."
Cons: "Flight was late. Lost my luggage"
Pros: "Friendly, pleasant and helpful staff on board"
Cons: "The delayed boarding of the flight due to the delayed arrival of our aircraft into Dublin. The 15 Minutes of silence and not knowing what was going on, or whether we were or weren’t going to eventually be landing in Barcelona or diverted elsewhere, after the aircraft had suddenly climbed very steeply away from Barcelona as we were almost about to land on the first approach to BCN."
Pros: "Good price, on time, comfortable seat, crew was friendly both at boarding and on plane."
Cons: "The only thing i didnt like was that when we boarded, we got on a bus to take us to the plane. I had paid extra for priority boarding and seating but i ended up being one of the last people on the plane. It did not end up being an issue because there was plenty of ovwrhead space for my carryons but it could have been. Wifi would also be nice. Even if i had to pay wxtra for it."
Pros: "Good leg room"
Cons: "Luggage drop and boarding pass took 45 min.- too long"
Cons: "small plane delayed both ways no information as to why. Rude staff"
Cons: "Seats were so small we could hardly fit. Airplane was extremely hot inside. No leg room at all for 5he middle seat and window seat passengers."
Pros: "The boarding and flight was at the right time."
Cons: "The confort is very bad. So small the space for the legs"
Pros: "Nothing good"
Cons: "Flight was delayed which meant I missed the event I was travelling for. No help from airline or any expression of sympathy for the situation, very awkward to deal with and no flexibility, no offer of refund or change of flight as no other was available with the airline, wouldn't book again"
Pros: "The airline decided to change the plane so everyone could not fit. As a result, we have been changed to a new flight but a different airport. This is an incredibly poor airline and this type of service should not be allowed nor acceptable."
Cons: "Everything"
Pros: "On time, no charge for checked bag, easy & pleasant."
Pros: "Quick, easy, cheap"
Cons: "No drinks or food offered, no entertainment."
Pros: "Itching"
Cons: "Delays. Poor boarding lost luggage"
Pros: "Cheap flight"
Cons: "You had to pay fo water..."
Cons: "The leg room is much too tight. The tall female flight attendant did not seem friendly at all.I watched her and she seemed annoyed at the older Muslim travelers. Her entire demeanor was sour and she did not smile."
Pros: "Plane was comfortable, flight attendants friendly and professional. Departures and arrivals on time!"
Cons: "Cattle car boarding procedures were dehumanizing. Also, don't forget a book if you expect entertainment."
Cons: "There was only one person to receive the luggage of all passengers."
Pros: "Friendly staff"
Cons: "Awful leg room. I'm tall, but not too far above average, and it was a completely uncomfortable experience. Crew would not allow us to put bags in overhead bin, so on top of that, had to sit with my bag on my lap the entire flight."
Pros: "With 1.88m I do not consider myself as very tall. But it was almost impossible to fit into those tiny seats. I therefore wanted to book for my flight back a seat in the emergency exit row for an additional > 15 Euro. But after my the Vueling Android app crashed twice while trying to do so, I gave up."
Cons: "Clean new airplane, flights on time"
Cons: "Less time at the AirPort after landing"
Pros: "Very quick. Great service"
Cons: "Check in process is stupid and staff was very unhelpful."
Pros: "Delayed and had to have replacement plane"
Cons: "Delayed and had to have replacement plane"
Pros: "Despite stating on the website a printed boarding pass is required I arrived at the airport with only the boarding pass on my phone and all was good."
Cons: "They put my daughter (under 16) on an exit seat only to tell later she can’t sit there! They randomly selected the seat for her in the first place!!!"
Cons: "Rude gate agent and they played the blame game as to why they were late!"
Pros: "Not sure?"
Cons: "Very Spartan service with little effort to make for a more pleasant flight."
Cons: "Dishonest airline. Never taking it again."
Cons: "We spent a lot of time standing in lines."
Cons: "We were scarred because they sounded very strict but the flight left in time and arrived early. Checking was fast and great."
Pros: "Quick service overall well conducted."
Cons: "The queue to the ground transportation had no order at all."
Pros: "Short flightt"
Cons: "The no variation policy in spite of explanation"
Cons: "The fee to check in at the airport was absurd. There is no reason that they should not have been able to accommodate me when I was unable to check in online. The luggage is incredibly expensive as well."
Pros: "Crew was friendly! Aircraft was very clean and the flight was on time!"
Pros: "We had a very short flight from Dublin to Edinburgh and everything was good"
Pros: "on time quick boarding from both ends of the plane friendly staff"
Cons: "Excessive price for a check in luggage. It is ridiculous. Outrageous."
Cons: "No tv or entertainment"
Cons: "Slow, uncomfortable system of mass boarding."
Pros: "Staff was nice and friendly."
Cons: "It was a 35 min flight. Although cheap, the baggage fees are ridiculous. It was cramped. And it took forever to board. Seriously our boarding passes were checked 3 different times."
Pros: "The price makes it very inviting to fly Ryanair. I misunderstood the need to electronically check in before I arrived at the airport but was helped, very courteously, by the ticket agent."
Cons: "Any food or beverage was for a fee. It was a short flight and midday so it wasn't a problem for me but under different circumstances it could be."
Pros: "We arrived about 20min earlier than expected. Our bags were checked in for free and we got them on time and without issues at the baggage belt on arrival. Snacks and drinks are not free but available for purchase. There isn't any kind of on-board entertainment. We sat in the last row and we have plenty of leg room - surprisingly."
Cons: "No drinks for free. It would be nice to get at least a glass of water. But it is understandable that low budget- short flights are not offering such services anymore."
Pros: "Quick flight"
Cons: "Nothing free, not even a cup of water"
Cons: "Staff at the check-in desk was rude and condescending."
Pros: "The food options were pretty good."
Cons: "The seats didn't move back at all!!!"
Pros: "I thought the flight crew was welcoming and friendly."
Cons: "I feel this airline tries to add additional fees for everything. Airline charges a rediculous amount per ticket if you don't print out your boarding pass to check-in. I flew with 8 family members and had to pay over $100 because I did not have a paper copy of my ticket. They do not accept online confirmations for non- EU customers and no kiosk to print one...how old school. You are unable to pay for extra baggage or overage fees at the desk where you check-in. You have to leave the line and pay elsewhere and then wait back online. The charge for overage was outrages even if it was over by 1 kg..it was over $12 per kg. By the time you pay for 3 kg over you virtually pay for another baggage fee. As soon as the plane is in the air...the carts are going around for you to by products from their catalog. Collecting as much money from the customer is the first priority....customer service is second. By the time all was said in done I ended up paying more for my flight then I could have with most other airlines. The one thing I learned was to never fly this airline again."
Pros: "Price"
Cons: "Boarding was haphazard and painful."
Pros: "Nothing. Rude staff. Charged me 20 Euro to obtain my boarding pass"
Cons: "Worst experience I have ever had flying."
Pros: "The flight was A-okay, but the experience leading up to it was not."
Cons: "First of all, the website is laid out in such a way that it's easy to make unnessasarry additional purchases. We ended up purchasing seats at the very back of the plane. We were unable to print our boarding tickets prior to checking in at the airport and after waiting in line for help, were directed to self help computers that we had to pay-to-use. These were not working and after lining up for help several more times (to get change to pump into the computers etc...) and sending off a 'chat help request we finally left and got a different clerk. While this second clerk was telling us we'd have to pay for her help, someone else overheard our challenges and took over from the clerk, printed our boarding tickets at no further charge and got us on our way. While we certainly appreciate the service at the end, it should never have come to that."
Pros: "It was cheap, quick and easy"
Cons: "The rules around baggage, priority boarding and purchasing seats is not very clear"
Pros: "The airport was great"
Cons: "Flight was late leaving, the airport kept changing gates so people were running back and forth, a lot of turbulence in flight."
Cons: "In order to ride the plane, I have to walk outside. It is very cold."
Pros: "After booking my flight, I heard horror stories about Ryanair, especially about restrictions, checkin, and boarding. None of it was true for my flight--all went very smoothly."
Pros: "boarding was on time and no delays on the tarmac"
Pros: "N/a"
Cons: "It was way to small, no room. Rough take off and landing"
Pros: "The price"
Cons: "They will hit you for more money every chance they get. Checked baggage. Not printing boarding pass prior to getting to the airport."
Pros: "Nothing"
Cons: "It wasn't mentioned that you cannot check in at the airport but you have to do it online. We ended up paying €55 euros for the check in even if we dont have check in baggage at the airport."
Pros: "Nothing"
Cons: "Everything, especially the employees"
Pros: "It was cheap"
Cons: "No food. And the seats were uncomfortable."
Pros: "I liked the price."
Cons: "I didn't like the fact that the employees at the check-in counter had less information about the flight than I did (I informed them that it was running late). Then when the flight was two and a half hours late, there were no employees with whom to talk about how to help me make alternative arrangements when I got to my destination (the lateness of the flight significantly disrupted my travel)."
Cons: "18 hours delay , poor communication"
Cons: "We did not know when we bought the tickets that there is a $45 dollar fee for checking in at the airport. We received a reminder email in our inbox a few hours prior to our flight, but we were already traveling and our WIFI access was limited, so we did not see it. It cost an extra $90 dollars to check in and a bit of stress as we were attempting to check in before the two hour mark using the airport internet that was spotty. We ended up missing our checkin by minutes, and had to pay. It was like being on one of those timed amazing race shows. $90 dollars!!! Won't do that again."
Cons: "Over 1 hour delay! Really terrible"
Pros: "Price from Dublin to Glasgow was unbeatable. They try to get you in the plane quick."
Cons: "They close the door 40 minutes prior, so make sure you get there with plenty of time to line up."
Cons: "Boarding is a joke, baggage prices are outrageous"
Pros: "Crew was great. Professional, funny."
Cons: "Very cramped in the plane. Stood for an hour at the gate, not enough seats. Stood on Tarmac in the rain."
Cons: "we had our carryon bags separated so we had to wait at carrousel for mine..we recommend checking a bag for single travelers rather than multiples..thanks...fred and kim"
Pros: "The price of the flight seemed very good."
Cons: "The cost to check our luggage was more than our seats. When we checked in on-line I was unable to get the boarding passes to print. We arrived at the airport - 1/2 hours early thinking we would just use the self serve kiosk to print them. This wasn't an option so we asked at the counter. They charged us about $100 US to print 1 piece of paper. During the flight they try to sell perfume & scratch tickets. This airline is inexpensive to book seats but look out on all the add- on expense ."
Pros: "Fast, once we got going"
Cons: "They were late, selling stuff on entire flight. When landed we had to walk up stairs we suitcases. I could do it but what about the Ederly."
Cons: "I am a musician traveling with a guitar. The staff was extremely rude and not accomodating when it came to treatment of my instrument. I was not even allowed to attempt to bring my guitar on the plane. I was told it was a full flight but after I was forced drop the guitar and borded the aircraft I not only found that there was ample room in the overhead bins for it but there were some no shows and plenty of extra seating which was used to store luggage too large for the overheads. I asked the flight attendant if I could retrieve my instrument so it could go on the plane and was told no. It is apparently much easier to travel with golf clubs than a musical instrument on Ryanair. Never again."
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Flights to Santorini (Thira)
Destination:
Santorini (Thira) (JTR)Greece
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