Service and crew very organised however the plan and seat seemed very dated and not enough space
not good, they change our return flight which made our journey 8 hours longer than schedule time
I was happy with the screen in front of me, that for a long time it was just black and not visually distracting. Then I discovered that I could just turn it off if I wanted to. Then I found some simple games and was happy to play those. I was happy with the service too. I do wish I understood the zones though. I wish there was a way for us to board and disembark more efficiently, or at least to board more efficiently, like having all the window seats fill first from the back to the front of the plane and then the other seats? But I do realize that there are perhaps already hundreds of more industry specialized experts & analysts who have been looking at efficiency for decades! I just take the stop & start boarding process with humour and I happily sit to await a simple departure after all those around me have been standing or bending for far too long. You must be used to it, but it still mystifies me why people hurry up and then just stand there.
Confusing with Air Canada and United flight, it was a hell, no help, rude people there, stressful environment
Seat change. New seat 5 rows back from our group. Flight ok but we had to wait for half an hour after we landed for the gate.
My seat wouldn't recline. But lots of leg room was great. Good flight.
Poor airlines. I paid 2300 dollars for economy ticket from Delhi to Dallas for which I normally pay less than 1000 dolllaes. Flights got delayed passengers where not looked after at all. There was no one to help the connecting passengers. The food in the airlines was stale and bad I will never travel jn air Canada again.
Pros: Convenient flight to Sydney Cons: Paying for headphones, paying to reserve a seat
Everything was excellent. Just keep doing what you are. I would travel with this airlines gain.
Flight was good. Really appreciate the second hot food offering. C
The flight and service were very good. Thanks to the crew.
The flight was so FULL That I had to keep BOTH my carry on AND my personal items ON my lap while I was sitting there for 10 hours Because the airline put ALL the other stuff into MY overhead cabin Most uncomfortable 10 hours of any flight I
I barely made the flight. We had to take a bus to the plane and the plane smelled awfully of body odor. When the flight attendant walked by she smelled of body odor. It was incredibly uncomfortable. Also my luggage did not make it onto this flight and when it finally arrived home the handle of the luggage was all ripped. I will have to purchase a bag again.
SAL to FRA - Original flight was cancelled less than 10 hours before scheduled. Did receive lodging at no cost for 1 night. Coordination between Lufstansa and hotel was very poor and we had to pay for a meal we thought was to be paid for. Traveling from SAT to Denver coordination between Lufstansa and United was very poor and we paid double for our check-in baggage. We are hoping to that refunded. We wish other airlines would fly to Salzburg as we plan to visit more often.
They gave us free up grade to a roomier seat.
Swiss air was a short flight to and from Frankfurt to Geneva. The crew was nice, and the service was fine. Would be nice if they had wifi available.
The business class seats are very narrow for the cost
I had to fly United where the flight crew was atrocious
I’m not a happy customer. Lufthansa cancelled my flight 3 times, and I had to rebook a flight to Larnaca, but a flight to Tel Aviv and pay for a hotel. Then the flight back was cancelled and now I have to find my own way back. Terrible.
Flight delayed and missed connecting flight - still dtivk in Germany