There were no charge points for phones on the economy seats. The seats were comfortable overall. Food was okay.. flight was on time
Flight was ok but lack of communication cost me to literally beg to be put on another flight as connecting flight had departed
Over 1 Hr delay. No APU so no AC on ground. Plane was hot during boarding and then they closed the doors over 20 minutes before engine start so interior of plane was steamy hot and stuffy. Could have been helped by opening doors until ready to depart.
Great boarding, great short flight but no entertainment whatsoever and no wifi. Prepare to disembark by a staircase.
Seats were nice and comfy. Crew was polite and attentive. Business class is awesome and worth the money.
Flight left a few minutes late, but that's it. I wish the seats could be wider and recline more.
Delay, luggage didn’t arrive. Had to go the next day to collect it
Quick and efficient as always. Air France managed to loose and damage my luggage that never made it onto my KLM flight.
The flight was delayed for 2 hrs. Because they didn’t have a crew to fly. And it is not a first time for klm to do that. Last time they cancelled my filght and rebooked me 3 days later. Not reliable airline
Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.
I had a very disappointing experience traveling with Copa Airlines. When I arrived at the airport in Córdoba for my flight to Bradley International Airport, I was charged an additional $590 because I was told that certain taxes and fees had not been paid. However, my reservation and documentation clearly indicated that all applicable taxes and fees had already been paid. I was therefore forced to pay an additional amount that I believe I should not have been charged. What makes the situation even more concerning is that I was initially told I had to pay $890. Then, the amount was increased to $1,800, and eventually, after discussing the matter, I ended up paying $590. I consider this amount excessive and, more importantly, unjustified, since these charges had already been paid and nowhere in the terms of my reservation or contract does it state that these taxes or fees were outstanding. I am extremely dissatisfied with the way this situation was handled and with being required to pay an additional charge without a clear and consistent explanation.
I would have liked to have been served more food when it came to Panama to Newark
Didn't make the flight because the first leg of my flight was canceled and the next leg was already booked.
Same as last comment. Food sucks. Quality. Not surprising most people have no clue about nourishment Clearly
Crew was excellent. This was a relatively long flight though and had very little leg room, and no entertainment.
The food should improve! And The flight should leave on time and not make the traveler wait.
I completely missed my flight because the first leg was longer than planned. I had to sleep overnight in the airport because no accommodation was provided and then sent to Trinidad in the morning with an anticipated 7 hour layover before my flight to Georgetown which was now with Caribbean Airlines. I tried twice with customer service to see if they could put me on an earlier flight which had seats available but was told it wasn’t possible.
horrible website for checking in- no option just to write the passport number; ludicrous
Slight delay but not bad. UA app worked well! Got regular updates of gate changes, etc. Don't have any complaints.
If other people in flight, followed instructions and were much cleaner.
