Broke my luggage and I can't get a resolution yet.
My flight to London from Philadelphia was cancelled due to weather.
Could we please end the loud announcements about credit card offers on your flights? We are trying to sleep, work, watch videos, etc. and if we need a credit card, we will ask for one. Flying is already not what it used to be.
There were no TV screens - even in Business class. 5 delays, and only given $12 meal voucher! Terrible!
The entertainment options were at best, fair. It was exactly the same as my outbound flight. It would have been more entertaining if there were some series from Apple TV, HBO, Showtime or other carriers for me to catch up with.
The professionals have excellent customer service, the seats don´t have enough space.
The flight was very smooth and the meal in business class was great.
Flight was delayed 17 hours due to aircraft issues. American did provide hotel, transportation and meals, 3 hours past boarding time, but it took us another hour to get the vouchers.
I have a gluten allergy so didn't have any food
Airport in MXP is crazy. Get there at least 2 hours before flight.
No entertainment system. Paid extra for wider seats but not worth the cost. Flight left a little late and arrived early.
Excellent. I could change my flight and cone back a day earlier. Everything was great thanks 😊
Seats were so small. I’m 6ft and a good 20% of me hung out into the aisle and the flight attendants come dashing with the cart. On multiple occasions they hit me before saying mind your elbows and knees. I’m like, yes, but where do i put them. There isn’t a space that exists that i can fold into. The carts are so close to the seats when they pass through that i regularly felt water dripping on me as they poured drinks. Overall 3/10 experience. Highly unlikely to recommend
Would have preferred a better food menu. Other than that, no complaints.
It was crazy, boarded over a hour late from scheduled departure. Then when arrived in BNA issued with getting off the plane…over 1/2 hour. Not looking forward to flying Air Canada, ever again.
It was a smooth flight both in the sky and landing!
Re luggage I carried a backpack only. I did not check any bags in. However there were other passengers with carry on luggage going in the plane. My question is why are others allowed to have a carry on luggage inside the plane? Shouldn’t they have dropped it off at the gate? I’m asking because I could have brought the same thing instead of a backpack only. Please clarify for future reference. Thank you.
Flight was canceled due to labor dispute. Their customer service said I might be ok since strike was on sat. and I was flying Friday. The next morning it was canceled. It can ruin a trip and add stress.
Flight delayed by 90 min making for a 2 am check in at destination hotel.
I wish someone would wake me up so I could eat the free food :( slept for 90mins on a 10hr flight and I missed breakfast. I’m sad about that lol.
