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Pros: Great experience

Pros: Great experience

Cons: Excellent

Pros: Amenities like, Tooth Paste, Brush and Headphones.

Cons: Liquor and Wines needs Varieties.

Cons: Great

Pros: Easy and quick boarding

Cons: We sat in the bulk head economy seats for the extra leg room, but instead it was used as a pass through for the flight attendants and for other passengers. This was an older plane and there wasn’t an aisle cross over, very annoying! The chicken pie was scorching hot and no serving utensils.

Pros: In flight entertainment was quite good

Cons: I was offered an earlier flight departing from London, which was good but was delayed in the end. But I was not told my connecting flight was changed too (new boarding pass not issued and I only realized from the baggage slip) - I had to pay 100 usd to change flights again!

Cons: One really bad movie.

Pros: Just fine..

Cons: Everything is Good.

Cons: Row was very crowded. Seats much too close together.

Cons: There was wery cold on the plane.

Pros: The flight attendants were friendly, attentive and efficient.

Cons: Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service.

Cons: Too many security points

Cons: got severe food poisoning from the airline food.

Pros: crew was nice

Cons: food was dry

Pros: The flight was fine

Cons: There is nothing to improve. I wish other airlines can learn from them.

Pros: Crew were rushed. Wifi didn't work. Lost my luggage on one flight!

Pros: The options for drinks for this 13hr flight were great. The food was sufficient. The ride was smooth as usual.

Cons: I know the crew gets tired too, but the whole crew shouldn't be tired and disappear all at once.

Cons: Crew can be more friendly

Cons: There was a disruption with the audio system.

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

Cons: 1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi

Pros: YES--best airline for sure!

Cons: Congratulations on achieving excellence.

Cons: Qatar Air! So refreshing to have good service just when I thought it was gone in this "modern" world...

Pros: Great service, as always. Very comfortable flight.

Cons: In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)

Pros: Friendly Crew, good entertainment possibilites.

Cons: Everything has a plastic holding purse.

Pros: The check in boarding pass is not that nice.

Cons: The boarding pass people need to improve, especially to elderly people.

Pros: Crew was friendly

Cons: To many transfers

Pros: No real problems

Cons: Nothing significant

Pros: Staff

Cons: Better movies , better vegan food

Pros: Crew was super friendly and helpful. Had good seats, we were able to change them at bag drop. Smooth flight and good entertainment and food

Pros: Crew was cordial

Cons: Check-in - it took 2 hrs to check our bags

Pros: Good crew Seats good

Cons: Earphones plug difficult to fit Toilet cleanliness not adequate on occasion

Pros: Crew and food

Cons: Entertainment

Pros: The crew is really welcoming

Cons: The seats are too narrow and a bit too hard

Pros: Slow service.

Cons: Better communication!

Pros: Nice attention and good food. Plane and seats are confortable

Pros: Great plane and staff

Cons: Delayed

Pros: New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing

Cons: Crews attitude

Pros: Amazing flight and service. Would fly Emirates all the time if I could.

Pros: Upgraded to first class!

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Pros: The crew were ok but took ages to help you

Cons: faster service in the plane

Cons: There was a disruption with the audio system.

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Pros: Everything was GREAT!

Pros: Crew was amazing and food was Delicious as compare to other airlines.

Cons: There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Most of the time we saw Babies were not eaten the spice food....some cookies,cake,pastries etc should also be there as secondary option for choosy toddler.

Pros: Great crew

Cons: The food didn’t necessarily agree with me but it tasted good and there was plenty of it.

Cons: Excellent service !!!

Pros: Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation.

Cons: First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week.

Pros: 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese.

Cons: Really, no complaints. More entertainment choices would be appreciated however is not my priority.

Cons: Why is my passport number wrong?

Pros: Nothing

Cons: They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again.

Pros: Everything..

Cons: N\A

Pros: Good crew Seats good

Cons: Earphones plug difficult to fit Toilet cleanliness not adequate on occasion

Cons: Foord service poor overall

Pros: Food

Cons: Please stop overbooking....