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Cons: Boarding was chaotic. In seat entertainment had great selection, but dated screens.

Pros: Crew were very pleasant

Cons: You expect more from business class

Cons: The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected

Cons: Delayed / diverted - no communications whatsoever

Pros:

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Pros: Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable.

Cons: The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection

Pros: Seats were comfortable in economy and entertainment system was excellent.

Cons: Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each.

Cons: Narrow seats

Pros: The seat were nice & the staff more helpful than before

Cons: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Cons: Paid for extra leg room seats and didnt get them

Cons: Air craft very small was full with passengers ac was not good before takeoff. No baggage arrived to lahore i am really depressed due to baggage .please help to find baggae

Pros: That it was a direct flight

Cons: Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality

Pros: Price was really good

Cons: Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port

Cons: No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers

Cons: The best

Pros: the noodle snack and food was good

Cons: more leg room would be nice on a long flight

Pros: The flight was good

Cons: Everything was great

Pros: Yes Crew were indeed amazing!

Pros: Everything

Cons: They are the best and air Canada should learn from them

Pros: Crew is good. Flight got delayed

Cons: Food is good.

Pros: Yes

Cons: N/a

Pros: Very attentive and efficient

Pros: Reasonable comfortable

Cons: Wider seating would be great

Pros: Love Etihad service

Cons: Snacks, i didn't want set meal

Pros: The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight.

Cons: Average for business class. Didn't get value

Pros: Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.

Cons: There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient.

Pros: food and service

Cons: The flights got delayed. One of the flights got delayed without a notice in advance.

Pros: Nice flight; very comfortable

Cons: Short flight; so no in-flight entertainment (no problem though)

Cons: Off boarding in Abu Dhabi

Pros: Screen.

Cons: Attentiveness of crew member . Movie selection could be better

Pros: Nothing

Cons: Everything!

Pros: Seats were comfortable in economy and entertainment system was excellent.

Cons: Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each.

Pros: The crew were good

Cons: Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad

Cons: Best flight ever and I recommend to have it again in the future

Pros: Crew was nice

Cons: Bassinet seats could be bigger for comfort with an infant.

Pros: The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request.

Cons: I did not find a gap

Cons: You expect more from business class

Pros: Every thing. Was good

Cons: The seat’s

Pros: 787 no one cannot love it

Cons: Maybe bigger seats with better privacy

Pros: Boarding was easy

Cons: Expensive flight

Cons: Narrow seats

Pros: the staff was very helpful

Cons: the touchscreen didn’t always work

Cons: Better comfort and services

Pros: Every thing. Was good

Cons: The seat’s

Pros: No real problems

Cons: Nothing significant

Pros: Crew was friendly

Cons: To many transfers

Cons: Delayed / diverted - no communications whatsoever

Pros: The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport.

Cons: Helpful, courteous, and well-informed Xiamen representatives.

Pros: Seats were comfortable in economy and entertainment system was excellent.

Cons: Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each.

Pros: The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight.

Pros: Good trip

Pros: Luxury and spacious toilets

Cons: Amount of food was not enough from Hong Kong to Abu Dhabi.

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Pros: In time

Cons: Don’t let customer wait long time for gate after landing

Cons: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Pros: food and service