Guest reviews
Overall rating
7.2
Good
Based on 2,127 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.7
Food
7.0
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Philippine Airlines traveller reviews
Pros
"Timely
Good Service
Smily Crew."
(in 22 reviews)
"Flight crew services are good."
(in 33 reviews)
"Business class comfortable with friendly staff."
(in 5 reviews)
Cons
"Worst airline I've ever flown."
(in 7 reviews)
"Narrow seat and no leg room"
(in 7 reviews)
"One hour delay starting and 45 min."
(in 12 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
customer service
business class
food was good
crew was friendly
good service
delayed flight
hour delay
great flight
good but no entertainment
worst airline
small seats
-
6.0
Delays as usual
Pros: Wasnt bothered as compared to previous flights.
Cons: One hour delay in boarding and taking off and NO explanation from any airline personnel.
review from
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2.3
Terrible Flight ....Everything Broken
Pros: The crew were pleasant.
Cons: The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun.
review from
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2.0
MInimum. Ever....felt sick.
Pros: Clean toilets.
Cons: The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun. This flight was terrible for my 3 children and I.
review from
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10.0
Excellent airbus
Pros: free wifi.
review from
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10.0
Pros: Food
Cons: None
review from
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10.0
5 star service
Pros: Clean comfortable plane. Decent leg room. Attentive staff
Cons: Manila airport needs upgrades
review from
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10.0
Pros: Crew was very professional and was quick to address any needs of the customers
Cons: Better choice of foods
review from
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6.6
To Bali from Manila
Pros: Flight was fine and food was adequate.
Cons: No entertainment options for the three and a half hour flight. No tv or music available. Arrived in Bali 12:40 am. Very early and wasted hotel cost for arrival time.
review from
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8.0
Bali via Manila
Pros: Flights to Manila and Denpasar were fine.
Cons: During the long 15hour layover to Bali, lunch and dinner vouchers were provided as long as you stay in the terminal. However, if you decide to leave the terminal, you had to relinquish the vouchers. No access was given to use the Mabuhay lounge and there’s not much options for rest or entertainment at Terminal 2.
review from
-
9.6
Pros: From on-line checkin to baggage claim in LAX was easy.
Cons: At the gate, we had to go through another security check, which was fine. But I had to surrender the water bottle that I just bought from the concession stand across from the gate. The reason I was given was that the US rules require water is not allowed to be carried into the plane... In-flight entertainment did nto have many choices of action films.
review from
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10.0
Pros: Flights were ontime, excellent customer service from gate staff and fligh attendants.
review from
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9.0
Cons: Broken entertainment acreens. Mine was broken on the way over and on the way back I had a another broken one , they moved me and that one was broken too.
review from
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10.0
Excellent airbus
Pros: free wifi.
review from
-
10.0
Pros: Food
Cons: None
review from
-
10.0
5 star service
Pros: Clean comfortable plane. Decent leg room. Attentive staff
Cons: Manila airport needs upgrades
review from
-
10.0
Pros: Crew was very professional and was quick to address any needs of the customers
Cons: Better choice of foods
review from
-
9.6
Pros: From on-line checkin to baggage claim in LAX was easy.
Cons: At the gate, we had to go through another security check, which was fine. But I had to surrender the water bottle that I just bought from the concession stand across from the gate. The reason I was given was that the US rules require water is not allowed to be carried into the plane... In-flight entertainment did nto have many choices of action films.
review from
-
10.0
Pros: Flights were ontime, excellent customer service from gate staff and fligh attendants.
review from
-
9.0
Cons: Broken entertainment acreens. Mine was broken on the way over and on the way back I had a another broken one , they moved me and that one was broken too.
review from
-
6.6
To Bali from Manila
Pros: Flight was fine and food was adequate.
Cons: No entertainment options for the three and a half hour flight. No tv or music available. Arrived in Bali 12:40 am. Very early and wasted hotel cost for arrival time.
review from
-
8.0
Bali via Manila
Pros: Flights to Manila and Denpasar were fine.
Cons: During the long 15hour layover to Bali, lunch and dinner vouchers were provided as long as you stay in the terminal. However, if you decide to leave the terminal, you had to relinquish the vouchers. No access was given to use the Mabuhay lounge and there’s not much options for rest or entertainment at Terminal 2.
review from
-
6.0
Delays as usual
Pros: Wasnt bothered as compared to previous flights.
Cons: One hour delay in boarding and taking off and NO explanation from any airline personnel.
review from
-
2.3
Terrible Flight ....Everything Broken
Pros: The crew were pleasant.
Cons: The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun.
review from
-
2.0
MInimum. Ever....felt sick.
Pros: Clean toilets.
Cons: The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun. This flight was terrible for my 3 children and I.
review from
Flight status
Philippine Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
2286
Bacolod
BCD
Cebu City
CEB
2362
Butuan
BXU
Cebu City
CEB
2285
Cebu City
CEB
Bacolod
BCD
2313
Cebu City
CEB
Cagayan de Oro
CGY
2374
Cebu City
CEB
General Luna
IAO
2236
Cebu City
CEB
Tacloban City
TAC
2375
General Luna
IAO
Cebu City
CEB
2237
Tacloban City
TAC
Cebu City
CEB
232
Cebu City
CEB
Kalibo
KLO
233
Kalibo
KLO
Cebu City
CEB
2372
Davao City
DVO
Tagbilaran
TAG
2373
Tagbilaran
TAG
Davao City
DVO
2361
Cebu City
CEB
Butuan
BXU
2380
Cebu City
CEB
Iloilo City
ILO
2682
Cebu City
CEB
Busuanga
USU
2314
Cagayan de Oro
CGY
Cebu City
CEB
2381
Iloilo City
ILO
Cebu City
CEB
2921
Manila
MNL
Legazpi City
LGP
2683
Busuanga
USU
Cebu City
CEB
2936
Virac
VRC
Angeles City
CRK
2378
Davao City
DVO
General Luna
IAO
2379
General Luna
IAO
Davao City
DVO
219
Auckland
AKL
Manila
MNL
218
Manila
MNL
Auckland
AKL
2591
Davao City
DVO
Zamboanga City
ZAM
2592
Zamboanga City
ZAM
Davao City
DVO
2929
Cebu City
CEB
Mambajao
CGM
2893
Cebu City
CEB
Ozamiz
OZC
2930
Mambajao
CGM
Cebu City
CEB
2894
Ozamiz
OZC
Cebu City
CEB
2135
Manila
MNL
Bacolod
BCD
2987
Manila
MNL
Tacloban City
TAC
2872
Tagbilaran
TAG
Angeles City
CRK
2130
Bacolod
BCD
Manila
MNL
737
Bangkok
BKK
Manila
MNL
2968
Butuan
BXU
Manila
MNL
2960
Cotabato City
CBO
Manila
MNL
2838
Cebu City
CEB
Angeles City
CRK
484
Cebu City
CEB
Seoul
ICN
410
Cebu City
CEB
Osaka
KIX
2927
Cebu City
CEB
Legazpi City
LGP
1836
Cebu City
CEB
Manila
MNL
436
Cebu City
CEB
Tokyo
NRT
2520
Cagayan de Oro
CGY
Manila
MNL
2837
Angeles City
CRK
Cebu City
CEB
2871
Angeles City
CRK
Tagbilaran
TAG
2546
Dumaguete City
DGT
Manila
MNL
2558
Dipolog
DPL
Manila
MNL
2808
Davao City
DVO
Manila
MNL
319
Hong Kong
HKG
Manila
MNL
485
Seoul
ICN
Cebu City
CEB
467
Seoul
ICN
Manila
MNL
475
Seoul
ICN
Puerto Princesa
PPS
2142
Iloilo City
ILO
Manila
MNL
409
Osaka
KIX
Cebu City
CEB
2970
Kalibo
KLO
Manila
MNL
103
Los Angeles
LAX
Manila
MNL
2928
Legazpi City
LGP
Cebu City
CEB
2922
Legazpi City
LGP
Manila
MNL
2967
Manila
MNL
Butuan
BXU
2959
Manila
MNL
Cotabato City
CBO
1853
Manila
MNL
Cebu City
CEB
2521
Manila
MNL
Cagayan de Oro
CGY
2545
Manila
MNL
Dumaguete City
DGT
2557
Manila
MNL
Dipolog
DPL
1809
Manila
MNL
Davao City
DVO
318
Manila
MNL
Hong Kong
HKG
424
Manila
MNL
Tokyo
HND
466
Manila
MNL
Seoul
ICN
2151
Manila
MNL
Iloilo City
ILO
2969
Manila
MNL
Kalibo
KLO
102
Manila
MNL
Los Angeles
LAX
438
Manila
MNL
Nagoya
NGO
432
Manila
MNL
Tokyo
NRT
2889
Manila
MNL
Ozamiz
OZC
336
Manila
MNL
Shanghai
PVG
2203
Manila
MNL
Roxas City
RXS
104
Manila
MNL
San Francisco
SFO
507
Manila
MNL
Singapore
SIN
2777
Manila
MNL
Tagbilaran
TAG
896
Manila
MNL
Taipei
TPE
2997
Manila
MNL
Zamboanga City
ZAM
437
Nagoya
NGO
Manila
MNL
433
Tokyo
NRT
Cebu City
CEB
431
Tokyo
NRT
Manila
MNL
2890
Ozamiz
OZC
Manila
MNL
474
Puerto Princesa
PPS
Seoul
ICN
337
Shanghai
PVG
Manila
MNL
2204
Roxas City
RXS
Manila
MNL
105
San Francisco
SFO
Manila
MNL
510
Singapore
SIN
Manila
MNL
2982
Tacloban City
TAC
Manila
MNL
2774
Tagbilaran
TAG
Manila
MNL
896
Taipei
TPE
Osaka
KIX
2998
Zamboanga City
ZAM
Manila
MNL
383
Guangzhou
CAN
Manila
MNL
2363
Cebu City
CEB
Davao City
DVO
2364
Davao City
DVO
Cebu City
CEB
382
Manila
MNL
Guangzhou
CAN
736
Manila
MNL
Bangkok
BKK
408
Manila
MNL
Osaka
KIX
2197
Laoag
LAO
Manila
MNL
659
Dubai
DXB
Manila
MNL
111
Tamuning
GUM
Manila
MNL
421
Tokyo
HND
Manila
MNL
537
Manila
MNL
Denpasar
DPS
658
Manila
MNL
Dubai
DXB
110
Manila
MNL
Tamuning
GUM
654
Manila
MNL
Riyadh
RUH
655
Riyadh
RUH
Manila
MNL
2787
Manila
MNL
Puerto Princesa
PPS
2788
Puerto Princesa
PPS
Manila
MNL
2689
Basco
BSO
Angeles City
CRK
2688
Angeles City
CRK
Basco
BSO
2684
Angeles City
CRK
Busuanga
USU
454
General Santos
GES
Manila
MNL
453
Manila
MNL
General Santos
GES
2685
Busuanga
USU
Angeles City
CRK
739
Bangkok
BKK
Cebu City
CEB
418
Manila
MNL
Busan
PUS
419
Busan
PUS
Manila
MNL
407
Osaka
KIX
Manila
MNL
738
Cebu City
CEB
Bangkok
BKK
897
Osaka
KIX
Taipei
TPE
897
Taipei
TPE
Manila
MNL
357
Quanzhou
JJN
Manila
MNL
356
Manila
MNL
Quanzhou
JJN
119
Toronto
YYZ
Manila
MNL
2196
Manila
MNL
Laoag
LAO
222
Brisbane
BNE
Manila
MNL
536
Jakarta
CGK
Manila
MNL
492
Angeles City
CRK
Seoul
ICN
683
Dammam
DMM
Manila
MNL
101
Honolulu
HNL
Manila
MNL
493
Seoul
ICN
Angeles City
CRK
353
Macau
MFM
Manila
MNL
221
Manila
MNL
Brisbane
BNE
682
Manila
MNL
Dammam
DMM
100
Manila
MNL
Honolulu
HNL
352
Manila
MNL
Macau
MFM
215
Manila
MNL
Port Moresby
POM
126
Manila
MNL
Vancouver
YVR
118
Manila
MNL
Toronto
YYZ
476
Puerto Princesa
PPS
Busan
PUS
477
Busan
PUS
Puerto Princesa
PPS
126
Vancouver
YVR
New York
JFK
831
Angeles City
CRK
Davao City
DVO
832
Davao City
DVO
Angeles City
CRK
860
Bacolod
BCD
Angeles City
CRK
2357
Cebu City
CEB
General Santos
GES
2347
Cebu City
CEB
Puerto Princesa
PPS
859
Angeles City
CRK
Bacolod
BCD
685
Doha
DOH
Manila
MNL
2358
General Santos
GES
Cebu City
CEB
2892
General Santos
GES
Iloilo City
ILO
2891
Iloilo City
ILO
General Santos
GES
127
New York
JFK
Vancouver
YVR
526
Kuala Lumpur
KUL
Manila
MNL
535
Manila
MNL
Jakarta
CGK
684
Manila
MNL
Doha
DOH
525
Manila
MNL
Kuala Lumpur
KUL
330
Manila
MNL
Xiamen
XMN
2348
Puerto Princesa
PPS
Cebu City
CEB
331
Xiamen
XMN
Manila
MNL
127
Vancouver
YVR
Manila
MNL
425
Fukuoka
FUK
Manila
MNL
426
Manila
MNL
Fukuoka
FUK
591
Manila
MNL
Ho Chi Minh City
SGN
592
Ho Chi Minh City
SGN
Manila
MNL
2875
Angeles City
CRK
General Luna
IAO
538
Denpasar
DPS
Manila
MNL
2876
General Luna
IAO
Angeles City
CRK
834
Cagayan de Oro
CGY
Angeles City
CRK
833
Angeles City
CRK
Cagayan de Oro
CGY
2671
Angeles City
CRK
Calbayog City
CYP
2672
Calbayog City
CYP
Angeles City
CRK
209
Manila
MNL
Melbourne
MEL
2614
Angeles City
CRK
Tuguegarao City
TUG
2935
Angeles City
CRK
Virac
VRC
2965
Angeles City
CRK
Naga City
WNP
210
Melbourne
MEL
Manila
MNL
2615
Tuguegarao City
TUG
Angeles City
CRK
2966
Naga City
WNP
Angeles City
CRK
721
London
LHR
Manila
MNL
720
Manila
MNL
London
LHR
214
Sydney
SYD
Manila
MNL
213
Manila
MNL
Sydney
SYD
2675
Angeles City
CRK
Catarman
CRM
2676
Catarman
CRM
Angeles City
CRK
480
Cebu City
CEB
Nagoya
NGO
479
Nagoya
NGO
Cebu City
CEB
361
Beijing
PEK
Manila
MNL
216
Port Moresby
POM
Manila
MNL
360
Manila
MNL
Beijing
PEK
890
Cebu City
CEB
Taipei
TPE
Top airports served by Philippine Airlines
- Manila Ninoy Aquino Intl Airport (MNL)
- Cebu City Mactan International Airport (CEB)
- Angeles City Clark Intl Airport Airport (CRK)
- Davao City Francisco Bangoy Airport (DVO)
- Iloilo City Mandurriao Airport (ILO)
- Kuala Lumpur Intl Airport (KUL)
- Cagayan de Oro Laguindingan Airport (CGY)
- Bacolod Airport (BCD)
- Busuanga Airport (USU)
- Kalibo Airport (KLO)
- Malay Godofredo P. Ramos Airport (MPH)
- Hong Kong Intl Airport (HKG)
- Tokyo Haneda Airport (HND)
- Tokyo Narita Airport (NRT)
- Seoul Incheon Intl Airport Airport (ICN)
Philippine Airlines contact information
- PR IATA code
- +63 2 818 0111 Call
- philippineairlines.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
