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I lost my luggage

Pros: Crew service was satisfactory it

Cons: It’s been three days and they haven’t located my 1 of my 4 luggage’s . Nobody deserves this kind of treatment.

Don’t fly with Philippine airline

Cons: Flight crews working at transfer desks were extremely unorganized and brought us to our terminal at the very last minute when the flight was calling for all passengers to board. Food was terrible. Ended up losing my baggage because they didn’t have enough time to put all the bags onto the flight and so I had to wait an extra two hours at the airport

Delay killed my day

Pros: Flight itself was good

Cons: Delay left me with back pain in business lounge. The chairs were really uncomfortable for long stay and left me jet lagged

NO COMMUNICATION, DELAYS and more DELAYS

Pros: PAL app is very helpful for tracking feature. You should allow passengers the option to purchase wifi. The food was okay and it was a night flight so most were sleepy to make any noise.

Cons: Plane scheduled to start boarding by 10:10pm, but announcement of delay didn't air until 10:15p; no real explanation given until boarding started around 11:45pm. The time online should reflect the actual take off time.