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Cons: Seats were very close to each other

Pros: The food (two full meals) and amenities provided by Aeroflot was wonderful. Staff was helpful on the flight and provided us with plenty of drinks.

Cons: We boarded the plane at the time the flight was supposed to depart without explanation as to why there was a delay. Then we sat on the plane for two hours without explanation again. Landed 45 minutes after the originally planned time. Our connecting flight to athens was going to depart in 15 minutes, but left us and 58 other passengers. Poor communication to the passengers and then poor communication or help from the airline. If they would’ve waited 15 minutes, 60 people could’ve made their connection. Instead we have to wait 6-7 hours to board another flight. The customer service at the Moscow airport was sad... only two people at the desk for 60+ customers needing new flights because of their unexplained late departure.

Cons: All

Pros: This flight had the best crew so far in my experience with Aeroflot.

Cons: I wish they had enough blankets for all passengers, especially since it gets chilly/breezy during the flight, especially overnight flights when people are sleepy. A pillow would have been very useful too, as the seats are too curved.

Pros: Crew was great, plane was nice

Cons: delayed again, almost missed connection

Pros: Not and horrible waited for 10hour before we board the last journey

Cons: Is horrible will not use kayak again we want to change the flight we were told not changeable

Pros: Crew was thoughtful

Cons: Seats were uncomfortable and the food was not worth eating

Pros: Nothing

Cons: Not wait five hours to cancel flight. United / Lufthansa was not truthful about reason for delay / cancellation.

Pros: The crew was mediocre, nothing special. I asked for a extra pillow and was denied. Seats were cramped, I expected more from British Airways but comparing them to China Eastern, I found China Eastern more memorable.

Cons: I expected more from British Airlines, maybe my expectations and reality didn’t chive?

Pros: Co pilot chat

Cons: Couldn’t sleep - seat didn’t recline properly

Pros: The planes departed and landed on time.

Cons: My bag remained in London during flight change.Have direct flights to avoid such cases.

Pros: The seats were great. The crew were very personable and accommodating.

Cons: More options for gluten free food. Always get the same dish

Pros: Friendly crew

Pros: Excellent service

Pros: Not being charged for my first bag of luggage

Cons: Nothing

Pros: Nothing went well

Cons: They could’ve had better direction and instructions when they cancelled our flight

Pros: We liked VERY LITTLE ... we will never fly Norwegian AGAIN... I will look for a different airline plus, I will tell anyone I can not to fly Norwegian Air period !!!

Cons: NO, THE CREW WAS “NOT” AMAZING !!! They were VERY UNFRIENDLY... if you ordered food in which Is RIDICULOUS YOU PAY for EVERYTHING even a SODA in the first place. It is delivered with ZERO customer service!!

Pros: Upgraded to priority seating for the overnight flight. Worth it! Entertainment system was easy to use.

Cons: I had a middle seat ...

Pros: Crew was amazing. I love the Dreamliner. Ground crew was very helpful. I had a large family with me. They made it as easy as possible for me.

Cons: Norwegian does not have beverage service. I heard other passengers were able to get water but I didn’t know there was water on board and we did need it.

Cons: Wider seats,

Pros: Lost the luggage

Cons: Don’t overbook trafficking of flights, I barely made my connection. My colleague missed this same flight last week and had to spend the night in Zürich. I hope this is not a trend because I will not fly Swiss anymore, as I can not have lost evenings due to flight delays.

Pros: Good entertainment options

Cons: two of the three phone charge ports were not working I think the passenger seating areas may not have been deep cleaned

Cons: We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space.

Pros: Crew was amazing. Good movie selection. Pretty comfortable.

Cons: Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup.

Cons: Punctuality

Pros: Crew was very friendly. Seat a pretty comfortable.

Pros: The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful.

Pros: Crew was very nice and helpful.

Pros: Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew

Cons: How do I book a vegetarian meal??

Pros: Thank you for waiting for us. We were delayed. I appreciate not missing our flight.

Pros: The crew was nice, friendly and helpful.

Cons: There wasn't an autobus ready to take us from the main terminal in Athens to the plane on the runway.

Pros: Everyone was super nice, just a bad system.

Cons: My ticket included a bag, but they charged me for it again at the airport. I sent in supporting docs to the feed back section on the website requesting a refund for the extra I have paid

Pros: Efficient. It was a very short flight.

Cons: Offer of Wi-Fi.

Pros: The seats very tightly spaced and did not reclnine

Cons: The flights war 2 hours late and the boarding was totally disorganized.

Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Pros: Nice attention and good food. Plane and seats are confortable

Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Cons: Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going

Pros: Plane was clean. Staff helpful

Cons: We booked our seats online and later at check in received boarding passes with totally different seats. Ordered kids meals and was informed that they dont have any for our kids :(

Pros: The crew was super friendly, food was great and entertainment on board was a great selection.

Cons: Was very warm on the plane as certain times and even at the terminal, which we could control the fan blowing on us.

Pros: Nothing

Cons: Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage.

Cons: I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights...

Cons: seat comfort

Pros: Crew was amazing. Good movie selection. Pretty comfortable.

Cons: Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup.

Cons: Flight was delayed and missed 2nd flight due to delay

Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Pros: Just as I expected. And I made my last connection easily.

Cons: Flight got delayed 30 minutes

Pros: Pleasant flight

Cons: We were delayed & missed our connection

Cons: After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication.

Pros: Bombardier C Series. Most leg room and comfort of any plane

Pros: Crew

Cons: Screens need update, mis functions on equipment

Cons: No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point

Pros: The flight crew & the flight itself was great.

Cons: The flight was delayed by 4 hours. Not only did I miss my connecting flight, but I also missed my rescheduled flight. I had to wait another 7 hours in the airport waiting for a flight. And due to this I missed an important meeting.

Cons: We left Frankfort very late, we had not even moved half an hour after we were supposed to have left. They apparently changed our flight plan to try to make up time, and flew faster; but the conclusion was we were supposed to arrive at 18:25 and didn't arrive until well after 19:00. Refund

Pros: Super comfortable

Cons: Every think was very better

Pros: everything from the boarding and check-in process to in flight comfort.