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Pros: Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.

Pros: There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Cons: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Pros: Very friendly crew, very clean cabin, very comfortable seats

Pros: comfortable seats, quick flight

Cons: in-seat entertainment and a full salami sandwich instead of half for snack

Pros: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Cons: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Pros: I like the notice given prior before I get to the airport on regard to a free carry-on check in. The staff was friendly and enthusiastic happy giving me the comfort of a nice travel journey. Thank you to all the staff!!!

Cons: Honestly nothing I was really happy with my flight!!!

Pros: Trip was cancelled

Pros: Place was clean; crew was nice and attentive

Cons: Seats are small and uncomfortable for long haul flights

Pros: Wide choice of movies and entertainment

Cons: Better menu options and in-flight service

Pros: Space, seats, movies.

Cons: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Pros: Comfortable

Pros: comfortable seats, quick flight

Cons: in-seat entertainment and a full salami sandwich instead of half for snack

Pros: Crew is very attentive and working hard during trying times.

Cons: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Pros: In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored.

Cons: Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops.

Pros: The crew and the food

Cons: The entertaiment selection. Should get better movie, TV and news selection

Pros: Nothing

Cons: British Airways carrier American Airlines was not clearly notified on tickets/boarding passes/itineraries nor was there any communication between the carriers, so when I checked into British Airways I got no help expediting my check in at American. It was confusing and no one was helpful and instead flip. At American every interaction, whether about connecting flight boarding passes, my five and half hour delay or seating left me feeling unimportant and disrespected. I will never use either airline again nor Kayak

Pros: Nothing

Cons: British Airways carrier American Airlines was not clearly notified on tickets/boarding passes/itineraries nor was there any communication between the carriers, so when I checked into British Airways I got no help expediting my check in at American. It was confusing and no one was helpful and instead flip. At American every interaction, whether about connecting flight boarding passes, my five and half hour delay or seating left me feeling unimportant and disrespected. I will never use either airline again nor Kayak

Pros: The crew and the food

Cons: The entertaiment selection. Should get better movie, TV and news selection

Pros: No and no.

Cons: Very crowded in.club class. Way lower standard for business class as compared to the other airlines.

Pros: Crew were polite

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great

Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Cons: When its rain we shouldn’t walk to the air plain

Cons: All of the less than good, obvious!

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Pros: Crew.. single person was okay. Overall company operation plus late flight was poor

Cons: Luggage handling could be better. Flight on schedule will be good.

Pros: Crew were impressive bcos they looked fresh after 11 hours. Seating was very comfortable as whole rows were empty so you could stretch, and no waits for the loos. Entertainment monitors were the updated kind, also a plus, I really enjoyed switching from movies and tv to the flight graphics.

Cons: The tv news on BBC was 1 week old.

Cons: It would be nice if at least snacks and a cup of water were provided.

Pros: My air hostess was very friendly and kind

Cons: Food for vegetarians

Pros: Crew was attentive - the service from SJC is much better than SFO - less crowded etc. New 787 and Premium Econ is great.

Cons: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.

Pros: quick entry - but it was not a full flight!

Cons: Canceled