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Pros: We missed the flight by five minutes do to our connecting flight being late. We had mechanical issues, weather delays and an aborted landing in Miami.

Cons: Tap would not roll us over for the next day. We had executive tickets in business class. They wanted 3000.00 dollars each for the flight.

Pros: Nice seat (I paid €48 euro for more legroom) and the food was decent and the movie selection good.

Cons: TAP's boarding procedure is a bit of a mess. We had to wait an extended period of time to board and no information was given. Also keep in mind you have to pay extra for luggage, which is a real deal-breaker when traveling for extended periods of time.

Pros: Chief of the cabin

Cons: Terrible customer service. Attention to disable customers is null. They literally torture the disable passengers. Very rude and insulting wheel chair staff.

Pros: Flight was on time, crew friendly on airport and flight. Plane was clean and sits were ok.

Cons: The food could have been better.

Pros: The flight was fine no problem

Pros: New plane, clean, entertainment system was state of the art.

Cons: The flight attendants were not very nice. Seemed to not want to be there. Service was nearly not existent.

Pros: Flight was canceled

Cons: Flight was canceled

Pros: Clean & ready

Cons: Entertainment options

Pros: Fantastic crew, super comfortable seats, food was really good, boarding organized.

Cons: Nothing could have been better!

Cons: Incoming Delayed & outbound delayed 2 hrs as a result

Pros: Nothing

Cons: We were not able to board the plane. We left our morning flight from Madrid on time and arrived as expected. We hurried through the airport and went exactly where we were directed. Despite this, the gates closed on us while we were running to the gate. TAP sold us a service they could not provide.

Cons: Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival.

Pros: Nothing, I tried to cancel the reservation 3 days after I made it and couldn’t even get a percentage back. What a waste.

Cons: Let me cancel the flight for a percentage back so I didn’t have to waste the entire price of the flight for a ticket I couldn’t use.

Cons: Somehow, ticket was not being accepted to board on TAP's flight. Crew had to manually check it

Pros: Newer planes, good service

Cons: The terminal in Lisbon is poor. Poor food choices. Dirty bathrooms. And keep an eye on the change you get back, 2 out of 2 purchases they tried to shortchange me... one was for over 2 euros.

Cons: My luggage was lost for almost 2 weeks.

Pros: Seats and snack

Cons: No delay in departure

Pros: Flight was canceled

Cons: Flight was canceled

Cons: Check in too long 3 different queues Took too long to open check in Boarding not efficient Flight was delayed

Cons: They turned the air conditioner to a higher temp to accommodate a few complaints and the rest of us suffered. First and cabin crew had it at a refreshing temp . For the last 20 minutes of the flight they turned it down again. To late

Cons: It took a long time to board the plane and there was literally no line at the boarding gate. When I mean there was no line, its not that there were no people, its that we stood grouped together, because there was not enough space for everyone, so no line could form. So people simply cut in front of each other and there was quite a bit of anger and tension.Once we were on board, and seated, they came through and provided a meal. However after about 3 hours, I wanted to get some water to take medicine and I pushed the call light to get the flight attendant to come over and it was literally 45 minutes before anyone came into the economy portion. All of the flight attendants were either in first class, or hiding somewhere else. As one point 5 call lights were on and no one came. My wife got up and started looking for someone and finally I got water to take my pills. Almost an hour after I hit the call button. When the flight attendant came, I asked her if it was possible to purchase a soda, crackers, or anything as my blood sugar was low. She said there is nothing available for purchase, and did not offer anything. The only help I received was from a fellow passenger who offered a candy bar. I can not believe that there was nothing the attendant could offer me. I was willing to pay 10 euros for a soda, and they still said no. That is unacceptable.

Pros: Newer planes, good service

Cons: The terminal in Lisbon is poor. Poor food choices. Dirty bathrooms. And keep an eye on the change you get back, 2 out of 2 purchases they tried to shortchange me... one was for over 2 euros.

Pros: We missed the flight by five minutes do to our connecting flight being late. We had mechanical issues, weather delays and an aborted landing in Miami.

Cons: Tap would not roll us over for the next day. We had executive tickets in business class. They wanted 3000.00 dollars each for the flight.

Pros: The boarding procedure was much more organized than the previous flight.

Cons: They served fish on board, and the odor stuck around for awhile.

Cons: Real time information about departure and gate info for delayed flight would have been helpful

Pros: Nice seat (I paid €48 euro for more legroom) and the food was decent and the movie selection good.

Cons: TAP's boarding procedure is a bit of a mess. We had to wait an extended period of time to board and no information was given. Also keep in mind you have to pay extra for luggage, which is a real deal-breaker when traveling for extended periods of time.

Pros: The boarding procedure was much more organized than the previous flight.

Cons: They served fish on board, and the odor stuck around for awhile.

Pros: Great entertainment selection.

Cons: I had two flights that day: TAP Portugal: greeters, assistance loading carry-on, fish with potatoes and spinach, glass of wine, pudding, sandwich, carrot cake bite, coffee and a blanket. Jet Blue: water three hours in, (unhealthy) bag of chips.

Pros: Thé crew was nice and helpful.

Cons: I use Air PORTUGAL twice a year. I can’t understand why they took our three trolley to put them in the baggage hold while they have enough space inside the plane. I would like to tell you that food is always awful in TAP AIR PORTUGAL flying from Dakar/Lisboa/Dakar. No respect for the passengers.

Pros: The crew was very friendly and helpful.

Cons: The seats were very uncomfortable and the light snack provided terrible. No entertainment at all. The A319 is a horrible airplane: rather uncomfortable!

Pros: The crew on the plane was very professional and helpful, even with other passengers that weren’t very courteous.

Cons: There was only one person checking people in, which was not enough to move things along. There was also confusion over whether bags had to be checked or not, with one person giving us tags but then no one looking at the tags prior to boarding. The whole check in process seemed poorly organized.

Cons: We had to pay $120 for a checked bag because it “weighed too much”. The lady at the check in counter said they were weighing everyone’s at the gate so there was no way to get around it This however was a lie and they were not checking weight and people got on without having to pay the outrageous fee

Pros: The flight was fine no problem

Pros: The flight was smooth, and the crew very friendly.

Cons: The comfort onboard (A320) is not good: not reclining chairs, no entertainment, and horrible snack.

Cons: Check in too long 3 different queues Took too long to open check in Boarding not efficient Flight was delayed

Cons: Wait time on buses from-to airplane to terminal was long.

Pros: Not much

Cons: The offered an upgrade to bid on. I did and was rewarded one for the 4 of us. It turned out that the seats were exactly like every other seat on the plane in size. They did provide free drinks and a well used towel. When you ask to be paid for an upgrade you should be clear what that really is.

Pros: Everything !!!! No delayed seat was great food great multi média great

Cons: They turned the air conditioner to a higher temp to accommodate a few complaints and the rest of us suffered. First and cabin crew had it at a refreshing temp . For the last 20 minutes of the flight they turned it down again. To late

Pros: attention and food

Cons: more bathrooms on the airplane

Pros: attention and food

Cons: more bathrooms on the airplane

Pros: Fantastic crew, super comfortable seats, food was really good, boarding organized.

Cons: Nothing could have been better!

Cons: Watch out for the extra fees and restrictions. We booked a flight knowing that we weren’t allowed a free carryon. We didn’t know the cost for one checked bag was $120!

Pros: The flight was smooth, and the crew very friendly.

Cons: The comfort onboard (A320) is not good: not reclining chairs, no entertainment, and horrible snack.

Pros: Flight was canceled

Cons: Flight was canceled

Pros: New plane, clean, entertainment system was state of the art.

Cons: The flight attendants were not very nice. Seemed to not want to be there. Service was nearly not existent.

Cons: The boarding process was awful! The airport itself is difficult to maneuver in. No information provided regarding the flight. Airport security and police very very rude!

Cons: The airline staff closed the gate and would not let all passengers board, causing over 30 to have to be rebooked on flights the next day.

Cons: Boarding was a disaster that took an extra 30 min

Cons: They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!

Pros: Everything very professional and high quality.

Cons: The queue for the check-in / bagagge drop-off took almost an hour; only towards the end a second regular counter (besides the premium) was opened.

Pros: We missed the flight by five minutes do to our connecting flight being late. We had mechanical issues, weather delays and an aborted landing in Miami.

Cons: Tap would not roll us over for the next day. We had executive tickets in business class. They wanted 3000.00 dollars each for the flight.

Pros: The in flight snack was surprisingly diverse and tasty.

Cons: We had to take a bus from the gate to the plane, which is fine. But we stood on the bus at the gate for 10 minutes after it was completely full before it finally drove to the plane. Then when we were just outside the plane we had to wait again for several minutes before they would let us off.

Pros: Everything very professional and high quality.

Cons: The queue for the check-in / bagagge drop-off took almost an hour; only towards the end a second regular counter (besides the premium) was opened.

Pros: The flight was smooth, and the crew very friendly.

Cons: The comfort onboard (A320) is not good: not reclining chairs, no entertainment, and horrible snack.

Cons: Boarding was a disaster that took an extra 30 min

Pros: Flight was canceled

Cons: Flight was canceled

Pros: New plane, clean, entertainment system was state of the art.

Cons: The flight attendants were not very nice. Seemed to not want to be there. Service was nearly not existent.

Pros: The crew was great.

Cons: My baggage did not get delivered to the final destination, that could have been handled better.

Cons: Real time information about departure and gate info for delayed flight would have been helpful