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It cancelled and we were unable to catch our connecting international flights.

We couldn’t take the direct flight back home in Florida because the flight in Palermo was delayed flor long time and keep us inside the cabin without moving the plane. The plane from Munich to Orlando was still there when we arrived to the gate but they said it was late for us to board the plane. We rushed the most to get there. It was a bad experience and got back exhausted and with pain in all muy body. We are seniors 72 and for us was very bad

Terrible service - they don’t want to be there and bad food. Entertainment system in economy from the 2000s

I did bought anything… I don’t understand how this book appears to me . Ridiculous

Best flight in years. Pre-boarding because of my mobility issues. Good food and beverage from beginning to end. Excellent choice of films. Good service by stewardesses. Comfortable seats. I could lie down!

Leaving at 7 when scheduled to leave at 4:20 - you tell me. Understood there was a ground stop. Then having to "reboot" the plane because of a lighting strike, also understood. But basically the flight was a "clusterf#$%".

Awful. No counter attendants. No dinner offered due to delays.

The flight was canceled the day of the flight. United says it was FAA issue, with some 35 flights canceled and more delayed.

Slight delay but not bad. UA app worked well! Got regular updates of gate changes, etc. Don't have any complaints.

If other people in flight, followed instructions and were much cleaner.