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Pros: every thing from the new plane until arrive it was amazing

Cons: nothing every thing i like it

Pros: Entertainment and food were not bad.

Cons: The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard.

Cons: 14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor.

Cons: Too many boarding delays

Pros: Everything

Cons: None

Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.

Cons: Limited controls on the entertainment.

Pros: I liked the window seat.

Cons: They didn’t talk much about the landing card.

Cons: My headphones didn’t work

Cons: Amazing

Pros: My flight with Qantas was late and I missed the flight, they refused to move me to a later flight even though I had a paid ticket!

Pros: everything

Cons: price and reliability

Cons: British Airways neither a budget airline nor a lux airline. Doesn’t know what it is.

Cons: Too hot inside the aircraft

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Pros: The friendliness of the crew

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Pros: Terrible experiences overall and food is very bad.

Pros: efficient, entertainment

Cons: food

Pros: Crew were lovely. Boarding was quick. Flight landed early.

Cons: Food was average

Pros: Super smooth flight, flight attendants were incredibly friendly and hospitable

Pros: Crew was super friendly!

Cons: The preferred passenger security line was a total scrum - worst part of our holiday

Pros: Great pilots and communication. Good boarding and gate crew.

Cons: No entertainment, limited drink service. Flight was rerouted and very poor reimbursement provided.

Pros: Got from one place to another

Cons: Seats are terrible, no entertainment, and high expenses even for soda! Since when is BA in a race to the bottom with all of the other terrible airlines?!

Cons: Better choice of food such as prepacked salads etc not just sandwiches

Pros: Pilot does not waste time chatting. Still too much chatter (interrupting movies) but less than on other airlines.

Cons: Entertainment system is Windows based and designed by a moron, especially CC behavior. Shows ads (LOTS) before each movie. Pops up window chrome every time you dismiss PA announcements. Very few movies/TVs (even those from the US) have CC.

Pros: They rescheduled without our consent and didn’t give any accommodation either. We stuck at Dubai for 24 hour

Pros: New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing

Pros: More comfortable seats More choice with food

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Pros: Crew were great

Cons: Refreshments

Pros: Great crew, comfortable seating with enough leg room.

Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Pros: Lounge in Abu Dhabi was great!

Cons: All the food is halal.

Cons: flight was overbooked had to stay in abu dhabi

Cons: Foid is really bad. Need to work in time.1 hours and 15 min lat to fly from lax

Pros: Excellent crew

Cons: More comfortable seats

Cons: Docking at an air bridge rather than taking a bus

Cons: in-flight food and beverage choices needs lot of improvement

Pros: Nothing

Cons: Seating at the gate is strange. They just have people line up in any order and board them in that order. People run to form the line. Totally ridiculous. Food was awful. I have no idea what to even call the items they served. Audio jack was literally being held together with tape! Loose connection.

Pros: N/A

Cons: The flight was delayed too much for the connecting flight to Leeds. Detour to Vienna - Amsterdam - Leeds. I had to run to catch the Amsterdam flight - not easy for 72 yrs old with newish hip! Now 2hrs at Schippol and may get home by midnight.

Cons: The flight was cancelled.

Cons: Constantly late! Unreliable and missed my connecting flight, AGAIN!!!

Pros: Good connection in London, very fast.

Cons: It was really very cold in the BA to London flight.

Pros: flight was very empty, so crew very accommodating. boarding simple with so few

Pros: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there

Cons: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there

Cons: Crews attitude

Pros: Great customer service, great and always smiling crew, wonderful flight

Cons: the food options need to be more. an option with steamed rice should always be available

Pros: Great seats on the 787 dreamliner

Pros: The food and the entertainment onboard.

Cons: Flight was late and i missed my connecting flight in Sydney.

Cons: Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone.

Pros: A basic US domestic flight

Cons: Entertainment, wifi, better food options, more room and comfort. Basically, more like Qantas

Pros: everything

Pros: everything was good

Cons: Needed a bit more food :)

Pros: New plane, good food choices.

Cons: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

Pros: Great crew

Pros: the drinks

Cons: seat reservation. having to pay for luggage....

Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Pros: Friendly crew, upgraded seat was worthwhile

Cons: More snacks in between meals,

Pros: Nice staff and no delay

Cons: Instead of crisps maybe a bit of cheese or crackers