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Pros: Smooth boarding process

Cons: Surprise that British Airways does not have internet access on its transatlantic jets. Delta and Swiss air both had the last time I flew them.

Cons: Bathroom faucet awful. Seats in premium economy not comfortable.

Cons: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.

Cons: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Cons: All of the less than good, obvious!

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks.

Cons: The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person.

Cons: More entertainment and food options. Service not in line with price charged for the flight

Pros: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Cons: Vegetarian food quality needs improvement

Pros: Crew were very pleasant

Pros: The crew was nice

Cons: We were boarding later than expected Which caused some stress with connection flight

Pros: The lie-flat seats were just great .

Cons: Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class.

Cons: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.

Pros: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Cons: Food a bit bland and uninspired

Pros: seat comfort

Cons: breakfast, coffee

Pros: Clean, roomy and peaceful flight

Cons: Not being 20min late and having NO ground announcement about the delay and impact on connecting flights. When I suggest to a staff member that perhaps they should keep customers informed, they said they couldn’t because they didn’t know. They helpfully suggested I google for information! Seriously!

Cons: I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning.

Cons: 4 hr delay

Pros: This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before.

Cons: Vegetarian meals can be better, breakfast eggs get over cooked and rice also.

Pros: Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining.

Pros: It was on time.

Cons: The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram.

Pros: Apart from the delay everything was quite good.

Cons: The delay of over 1 hour was a bit nerve-racking as we were close to missing our connecting flight.

Pros: I’ve been very disappointed with the lack of cleanliness of the aircraft and the disregard of the aircraft overall. It was quite old, fair enough, but there where some missing pieces here and there that didn’t make me feel safe. The flight overall was good, British Airways crew are always very competent and professional, which is the reason why I mainly fly with BA. But this is the first time I had some concerns on the lack of safety checks especially because I travelled with my 2 years old son.

Cons: Please see answer above. The aircraft should have been maintained.

Pros: The entertainkeb5 was

Cons: As someone who is 6 feet tall, I was ridiculously uncomfortable the entire flight. My knees were pressed against the seat in front of me, and when the woman in front of me reclined, I couldn't even unfold the tray due to a lack of space. I was very unhappy,

Cons: Better seats.

Cons: Bathroom faucet awful. Seats in premium economy not comfortable.

Cons: No screens or headphones on board, you had to download an app on your phone and use your own earphones to watch a very limited amount of films/tv shows. Very tight seats, not reclining enough. It was like being on a low cost flight but for 5 hours. Very uncomfortable.

Pros: Great flight....enjoyed it thoroughly.....

Pros: crew was amazing

Cons: no traveller pack, toothpaste, etc. seats too tight.

Pros: The crew was good. Loved the mango juice and veg food.

Cons: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Cons: Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed.

Pros: Very good crew who were welcoming and attentive

Cons: We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!

Pros: Are you kidding? Its BA. Nothing but the time and route were good.

Pros: Nothing

Cons: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Pros: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Cons: Movie options.

Cons: It was late

Pros: Nothing

Cons: Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever.

Cons: Could be better, say, like with Singapore Airlines..

Cons: The breakfast scone was disgusting but dinner was great!

Pros: Great Friendly Cabin Crew

Cons: Entertainment System Poor choice of films - Bad Sound System

Pros: Flight attendants

Cons: Free water please!

Cons: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

Cons: More entertainment and food options. Service not in line with price charged for the flight

Cons: Missing a bag , longer wait time at Abu Dhabi

Pros: yes to both.

Cons: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Pros: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Cons: I hate paying for water but I seem to do this all over town.

Pros: Great service and yummy food.

Cons: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Cons: Not much help at the airport my luggage was lost

Cons: Not losing my luggage

Pros: Great Friendly Cabin Crew

Cons: Entertainment System Poor choice of films - Bad Sound System

Cons: Bathroom faucet awful. Seats in premium economy not comfortable.

Cons: No assistance to mothers with strollers. While boarding, picked a few people randomly to inspect our bags right before getting on a plane. Held us in a separate room including me who is single mother traveled with 2 year old for 3 flights in the row. My son didnt get his meal. Also had to ask for any juice. Horrible menu. Late food serving, but quick to clean up in a rash. Loud people on phones and nobody stopped them. Horrible experience.

Pros: It was OK experience. Nothing special.

Cons: I was overcharged for luggage. Was not given the chance to pay when checking in online so was charged top rate for 1 piece of hold luggage at the check in desk. A flight that was a reasonable cost became expensive.

Cons: Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again.

Pros: Love the Airbus, roomy.

Cons: Better entertainment movies, food are boring.

Cons: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Cons: I like everything about the flight

Cons: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.

Pros: The crew was really good

Pros: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.

Cons: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.

Pros: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Cons: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Pros: Seat was good.

Cons: Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed.

Cons: 4 hs delay

Pros: Amazing crew