€112 Find Cheap Flights to Baku

Flights were delayed and due to a checked hand luggage bag by an overzealous gate agent in Berlin I missed my ground connection costing me another £80. Food was cold and bland, I honestly expect better from a national carrier operating out of one of their major hubs.

Crew could have been more helpful in helping to find location to store luggage in overhead bins in order to expedite seating. Seating was cramped and uncomfortable.. Other than that it was a standard flight.

The flight was delayed 7 hours and we were given 10 euros vouchers. This is ridiculous. The crew was not nice at all, they just did their job with serving food and drinks. Did not even apologize for the delay!!!!

When I bought my ticket , I bought it for a premium flex and I paid more money to get comfortable seat , but I get a basic economy seat, I need a refund for the ticket Thank you Rabeh Afli

This flight was on time but since I missed the connecting flight I didn’t get my seat upgraded I paid for

I wish the plane had pod seating for business class. I had a window seat (8K) and I had to climb over the person sitting on the aisle when I needed to get up. Also there is no partition between the seats for privacy when sleeping. The Asian airlines have much nicer business class seating. Their seats are wider for better comfort when sleeping.

The crew and especially Patrick were amazing. Very helpful, kind and accommodating. I’d be happy to fly with this crew for all my Europe trips!

Had a few open seats and could use it for a great rest ful journey

Luggage transfer in Chicago was not performed in time. I received my luggage at my destination two days later.

The flight crew was friendly and accommodating. I witnessed one of the flight attendants deal with a difficult flyer with extreme calm and compassion. I was so annoyed with the passenger and so impressed by the flight attendant. His quick action de-escalated what could have been a major incident. He was awesome.