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Cons: For an hour and one half flight the seats were tolerable. Anything longer than that would have been torture.

Pros: The crew provided the best service I think I’ve ever gotten on a flight. Attentive and friendly!

Cons: British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations

Pros: Good connection in London, very fast.

Cons: It was really very cold in the BA to London flight.

Pros: The crew was mediocre, nothing special. I asked for a extra pillow and was denied. Seats were cramped, I expected more from British Airways but comparing them to China Eastern, I found China Eastern more memorable.

Cons: I expected more from British Airlines, maybe my expectations and reality didn’t chive?

Pros: The crew was good

Cons: The entertainment on the plane should be upgraded and wifi should be provided

Cons: The flight was cancelled.

Pros: N/A

Cons: The flight was delayed too much for the connecting flight to Leeds. Detour to Vienna - Amsterdam - Leeds. I had to run to catch the Amsterdam flight - not easy for 72 yrs old with newish hip! Now 2hrs at Schippol and may get home by midnight.

Cons: The plane delayed by 30 minutes, I was rushed past security to wrong plane in Orlando, making me miss my flight, cue multiple times as the airlines "British Airways" and "American Airlines" bickered about who's fault it was. I'm still sat in Orlando waiting for my flight after losing my hotel in LA

Pros: The fare was OK

Cons: British Airways was once again late and they lost my luggage -- on a short, direct, one-hour flight, where I checked in 2 hours early. Unbelievable. They have gone from one of the best to one of the worst. No amenities, surly crew, and terrible performance. Never again.

Pros: Yes

Cons: Better food choices.

Cons: Wifi was down all the way.

Pros: The crew was great.

Cons: Seet could be more comfortable.

Cons: The flight was cancelled.

Pros: Extremely nice crew!

Cons: Plane was late departing causing me to miss my connection flight in Dallas and having to pay for a hotel room

Pros: Flight 100% punctual, seats comfortable, cabin super clean, crew friendly and professional

Pros: Crew was very friendly

Cons: It was 45 min late so that needs fixing

Pros: The crew was great.

Cons: Seet could be more comfortable.

Pros: Good connection in London, very fast.

Cons: It was really very cold in the BA to London flight.

Cons: Being on time for a change