Pros: "Relatively cheap"
Cons: "Despite a delay of 1 hour waiting in the aircraft on the tarmac, there was no offer of water to passengers. Food options were very limited and they couldn’t take payments by cards meaning passengers without cash couldn’t purchase food."
Pros: "Quick online check in"
Pros: "Flight got me home..."
Cons: "Tatty magazine/menu that was passed round passengers, unclear cabin baggage sizing and almost made to pay extra fee for something that fit!"
Cons: "I did not take the flight. I could not get my money back."
Pros: "Quick and efficient boarding."
Cons: "It was fairly full so no space for my hand luggage - had to go under seat. Not a problem but..."
Cons: "AC needs to be on as the cabin was extremely warm on entering"
Pros: "On time flight"
Cons: "More leg room"
Cons: "The plane being on time, we got to the departure lounge ready to board only to be told there was a technical fault. They knew the plane had a fault, could have notified us sooner. Once on board we were delayed a further half an hour at no time were there any apologies or explanation."
Pros: "Quick flight, low cost."
Cons: "Didn’t follow the rules with the checked bag as was unclear. No problem, but staff member aggressively explaining over and over when understood the first time. Would rather have just been charged than getting and ear bashing. Staff were main problem, not particularly friendly. Fault with plane?"
Pros: "It was on time"
Cons: "No back steps when landed To long to disembark"
Pros: "I got an email from Kayak letting me know that my flight was delayed from Shannon to Stansted I received the email at approx 23:00 the night before the 07:00 morning flight The email told me the flight was 3&1/2 hrs late Ryanair let me know at 0750 on the day 10 mins before take off A joke So thank god for kayak what an app Brilliant keep up the good work 3rd Jan 2019 flight FR102"
Cons: "Ryanair would have let me stand around for 3 1/2 hours Then told of the flight problem Thanks Kayak"
Cons: "Should be more information instead of waiting around airport They must know when a planes going to be late"
Pros: "The stewards were hardworking"
Cons: "The flight took off half an hour late, when we landed at stansted we were waiting for another half an hour to disembark (not the first time this has happened on a Ryanair flight) and lugggage took nearly an hour to reach baggage claim. The price of the flights are not worth being delayed by 2 or 3 hours especially if you have somewhere to be. If you have no other choice, then make sure you purchase priority booking!"
Pros: "Honestly nothing, apart from welcome smile from crew..."
Cons: "dirty, overcrowded, seats even closer in my opinion (Boening 737-800), broken window cover, bad smell"
Cons: "The flight was delayed by almost four hours."
Pros: "I actually received my checked bag on the other side, so that's good."
Cons: "Positively, unimaginably unenjoyable in every other way."
Pros: "The flight crew were friendly when we finally got on the plane 3 hours late"
Cons: "3 hours late getting on the plane at Shannon and 45 mins waiting on tarmac waiting to be ready to disembark"
Pros: "On time departure and arrival Cheap low fares Effiencent helpful staff"
Cons: "Expensive water on board"
Pros: "Not much"
Cons: "Long boarding process - mass confusion and aggravation. Lots of angry passengers because of baggage fees."
Pros: "I liked that we landed safely and could go about our day, putting this experience behind me, after only an hour delay."
Cons: "Checking in at the Marrakech airport was a nightmare. People had to guess where to line up. There were two lines. A woman working with passengers seemed efficient and friendly. Unfortunately, I was not in her line. The dude who "helped" me hated the world and everyone in front of him. Their computers were down, and he had to hand write the boarding passes (?!). He really resented doing this for people and let them know. Once at the gate we had to get in a line, to get in another line outside, to get in another line to board, and of course we sat on the tarmac due to delays. I had to check a bag at the gate for being slightly too big. That's fine. But really, I end up paying what I would for a more professional (not "low-fare") airline. No one wants to be here. Not the employees, and not the passengers."
Pros: "The price of the ticket"
Cons: "The check in process"
Cons: "Flight was late. They announced that it was time to start boarding so we left our seating area in the airport just to go stand around for a half hour. Then they scanned our passes and made us stand outside in the windy cold for another 15 minutes. They should’ve let us stay where we were until the plane was actually ready."
Pros: "The most relaxed Ryanair flight I have ever been on"
Pros: "Boarding and flying time very good"
Cons: "Noisy passengers (stag party and 40birthday)"
Pros: "Flight was smooth nice and on time"
Pros: "The crew were very friendly and very helpful with my sister struggling with her baggage due to her breaking her arm a few weeks ago. The crew on the ground at Shannon and on-board the flight could not do any more for us."
Cons: "The seating arrangements whereby we had to pay extra to sit together despite us booking the three tickets all at the same time. Ryanair are over-charging their customers with these hidden charges which are only declared at the check-in stage"
Pros: "Crew were friendly"
Cons: "Everything. I’d rather walk than use this company again"
Pros: "Got an extra leg room seat when asked for it"
Cons: "Late arriving got of plane was left waiting when asked when the bus to terminal we were told it's wierd it's Stansted airport"
Pros: "Great Flight. Great Staff"
Cons: "My connection at Stansted was very tight. Faced with long lines which could have mennt me missing my flight, I was five no option it to upgrade my ticket. Flight was also 20 minutes late."
Pros: "Always travel Ryan air when possible just returned from Italy having flown with them so was disappointed when we were just left hanging around with this flight"
Cons: "Not being told what was happening having people waiting at stanstead paying for parking"
Pros: "Flight itself was pretty standard and cabin crew were very friendly."
Cons: "I've never met a more unprofessional individual in any line of work than the Ryanair gate agent boarding our flight in Rome. She was extremely rude to everyone and even berated several passengers, including those who didn't speak English. Multiple passengers who witnessed this asked for her name so that they could report her to the airline... she refused to give it. Such conduct should not be tolerated by any company, but is especially poor form for one like an airline in the customer service business. I'll make every effort to avoid Ryanair in the future just because of her."
Cons: "Our flight from Menorca to Barcelona was delayed. We got to Barcelona for our flight to Berlin about 3 minutes after checked baggage was closed. They refused to let us check our bags so we had to go through security with are checked luggage. I had to throw away three beautiful bottles of French and Spanish wine. They also told us that the next flight they could get us on was Sunday when our flight that we were on was on a Thursday. So, we ran through the airport, through security, and through the terminal to get to our flight. We arrived at our gate to see that no one had boarded and an announcement that our flight had been delayed an hour. Not one person on the Ryanair team told us about the delay. It was an awful experience and I will never fly cheap airlines again. It's not worth the savings."
Cons: "Trying to work my way threw the line to board as I had priority boarding. Had to pay for water even in priority. Can't see why I paid for priority. No leg room in priority. Very disappointed."
Pros: "We didn't crash"
Cons: "Our flight was late to take off, and had to queue for 30 minutes at Shannon - before the plane had even landed. At stansted then had to get a long bus to the terminal and wait on the bus for 10 minutes because they couldn't open the doors. Luckily after a sprint to the station we made the last stansted express of the evening (£28 return each - 'London' airports for you)"
Cons: "The plane was dirty"
Cons: "We stood in line for almost 40 minutes with no signs or help from anyone. Finally got to the desk and we were told we Needed to have boarding passes so we needed tonsee customer service. Stood in line for 30 minutes to have the customer service guy charge us to print out boarding passes and that we hadn't checked in. Then sent us back to check boarding passes only to find out we didn't pay for checked luggage. All in all, we arrived 2 hours early only to pay twice as much as our original tickets and barely make our flight. Do your selves a favor and pay the more expensive route, because the cheap tickets were not even remotely worth the hassle."
Pros: "Efficient, timely boarding,smooth flight."
Cons: "Nickel and dime you to death with charges. You pay extra for EVERYTHING! Also barely did any directions in English. Since it was an Irish airline I thought they would speak English on board and at gates much like Lufthansa does German. Thus no understanding of how to even purchase food or beverage on flight. Not many options to Sicily tho so you are at their mercy."
Cons: "no refundon tickets,since i missed the flight."
Cons: "This airline is FRAUD. They had the nerve to charge us 50 EUROS each because we did not check in before our flight, WHY DO WE NEED TO if we already paid for our flights a month ago. on top of that 60 EUROS for each luggage. Will NEVER fly with this fraud airline ever again."
Pros: "It was too hot on the flight. Felt like I was suffocating."
Pros: "The price was fantastic! the best around :)"
Cons: "There was no notification from cabin crew to advise us to ensure we collect our luggage BEFORE we go through the glass doors at Gatwick. We were expecting to show our passport and collect our luggage from the carrousel but didn't realise until after we went through the glass doors and had to wait over 40 mins for it to be brought to us. What was so astonishing- we were told we weren't the only ones this happened to. It would be very useful if cabin crew made the passengers aware of this to avoid it happening time after time with others/flights"
Cons: "I got wet standing on tarmac in rain"
Pros: "On time, great price."
Cons: "Cold breeze when I can out of the Terminal building!"
Cons: "Delayed for over an hour"
Pros: "Only flight from Edinburgh to Ireland that fit our time schedule."
Cons: "The outrageous add-on costs; e.g. having to pay for a boarding pass at the airport. We had been traveling around Scotland for ten days and on our last night we were at a place where we had no access to a printer. Also the cost of one piece of luggage seemed excessive - I would rather it had been included in the ticket price and paid up front."
Pros: "Ryan Air is the worst airline. They rip off unassuming people by exorbitant charges at the airport."
Cons: "The customer service is nonexistent and the companies policies ar designed to take advantage of customers."