Cheapest flight | €636 |
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We were seated in the rear of the plane. Buses arrived to take us to the terminal but there weren’t enough so we waited an hour to leave the plane.
We were seated in the rear of the plane. Buses arrived to take us to the terminal but there weren’t enough so we waited an hour to leave the plane.
Horrendous, the worst ever. I would not fly with them again
Great experience overall, no issues with boarding, flight crew or services on board.
I always regard BA as a distress purchase. It is rock bottom in terms of service.
Horrible experience, flight was delayed for 3 hours due to insufficient crew and tray was broken. Seats were extra tight for international flight and food was horrible
Every single flight on my last trip was delayed and We were downgraded from our purchased seat choices. We also had specific requirements for the meals which were reduced to standard choice!
Quick boarding process, slight delays on the tarmac prior to takeoff and a late arrival due to an emergency on the landing runway. Not the fault of the airline at all! Cabin crew was very friendly and the Captain kept the passengers well informed about what was going on
Lost bag on an hour and a half flight with no connections - ridiculous!
The sad case is that BA is often late. I missed my connection outbound and then was rebooked in another biz class seat some 10 hours later. I opted to change to economy (no compensation refunded of course) that was only 5 hours later. On the return journey, once again changing planes was very challenging. This time we landed only a little bit late, but deplaning took a long time so the connection was very much in doubt. Some serious running and sweat later, I managed to make the connection but my luggage did not. No messages about the missing luggage, so I had to wait until the entire bag return process was over before seeking out an agent. There was only one and well over 50 passengers waiting to speaking with her. She was quite pleasant, but it took 1 hour and 45 minutes from touchdown to leaving the airport.
They cancelled our flight the morning of departure at 4:30am.