Cons: "AC needs to be on as the cabin was extremely warm on entering"
Cons: "40min delayed flight"
Pros: "Quick flight, low cost."
Cons: "Didn’t follow the rules with the checked bag as was unclear. No problem, but staff member aggressively explaining over and over when understood the first time. Would rather have just been charged than getting and ear bashing. Staff were main problem, not particularly friendly. Fault with plane?"
Cons: "The flight got out delayed. Could be better with the times!"
Pros: "It was on time"
Cons: "No back steps when landed To long to disembark"
Cons: "I had previously checked in on line to avoid the fee at the airport just to be charged the fee. It was very inconvenient and had to pay for something I had already paid for online. I’m very displeased and upset"
Pros: "I got an email from Kayak letting me know that my flight was delayed from Shannon to Stansted I received the email at approx 23:00 the night before the 07:00 morning flight The email told me the flight was 3&1/2 hrs late Ryanair let me know at 0750 on the day 10 mins before take off A joke So thank god for kayak what an app Brilliant keep up the good work 3rd Jan 2019 flight FR102"
Cons: "Ryanair would have let me stand around for 3 1/2 hours Then told of the flight problem Thanks Kayak"
Pros: "App is helpful. Email messages are helpful"
Cons: "Unclear that >100 ml not allowed in cabin size luggage that gets put in the hold. This caused unnecessary delay and extra work for staff at security"
Pros: "Nothing"
Cons: "Should be more information instead of waiting around airport They must know when a planes going to be late"
Pros: "The crews not nice!"
Cons: "We wait a long time to board!"
Pros: "The flight crew were friendly when we finally got on the plane 3 hours late"
Cons: "3 hours late getting on the plane at Shannon and 45 mins waiting on tarmac waiting to be ready to disembark"
Pros: "On time departure and arrival Cheap low fares Effiencent helpful staff"
Cons: "Expensive water on board"
Pros: "The price of the ticket"
Cons: "The check in process"
Pros: "Cheap"
Cons: "Flight was late. They announced that it was time to start boarding so we left our seating area in the airport just to go stand around for a half hour. Then they scanned our passes and made us stand outside in the windy cold for another 15 minutes. They should’ve let us stay where we were until the plane was actually ready."
Pros: "The most relaxed Ryanair flight I have ever been on"
Pros: "Staff at gate very friendly and efficient. Staff on flight very pleasant and professional. Lovely flight no problems."
Cons: "Nothing"
Pros: "Boarding and flying time very good"
Cons: "Noisy passengers (stag party and 40birthday)"
Pros: "On time"
Cons: "Too many passes with food & drink"
Pros: "The crew were very friendly and very helpful with my sister struggling with her baggage due to her breaking her arm a few weeks ago. The crew on the ground at Shannon and on-board the flight could not do any more for us."
Cons: "The seating arrangements whereby we had to pay extra to sit together despite us booking the three tickets all at the same time. Ryanair are over-charging their customers with these hidden charges which are only declared at the check-in stage"
Pros: "Nothing"
Cons: "Delayed flight then held in pens for ages then held on the plane too."
Pros: "I slept on the plane so I wasn’t aware of a lot during the flight."
Cons: "The lights stayed on the whole flight, seats were cramped, seats didn’t recline back, had to wait outside in the cold while everyone was lined up. Boarded the plane from both the front at the back. How does that even make sense if someone sits at the front and they’re boarded from the back?"
Pros: "Flight was ahead of schedule! Cheap and efficient!"
Pros: "Got an extra leg room seat when asked for it"
Cons: "Late arriving got of plane was left waiting when asked when the bus to terminal we were told it's wierd it's Stansted airport"
Pros: "Great Flight. Great Staff"
Cons: "They don't tell you there isn't a bus or transportation to the airport, when I got to where they said to go there was no bus, either go back to Paris and take a bus so I just flew with someone else... not impressed."
Pros: "Always travel Ryan air when possible just returned from Italy having flown with them so was disappointed when we were just left hanging around with this flight"
Cons: "Not being told what was happening having people waiting at stanstead paying for parking"
Pros: "Crew were lovely both at gate and on board. They were very reassuring as the flight was very bumpy for a while due to weather conditions"
Cons: "nothing really would have liked a little more leg room but those seats were booked when I booked mine"
Pros: "She was the most miserable and unfriendly person I have ever met! Why has she chosen a customer facing role?????"
Cons: "Air stewards, all very chatty amongst themselves but no time for their customers!!"
Pros: "The plane was clean, and looked new"
Cons: "No space for my legs"
Pros: "Kept informed"
Cons: "Sitting on tarmac for two hours, and being asked to pay for a bottle of water"
Cons: "Made us pay $35 per bag to check. This was not made obvious when book. Lady at check in did not tell us one of our bags was too large to check in. Will try to avoid Ryanair at ALL costs in the future."
Pros: "It made it there"
Cons: "It was a half an hour late. My fourth Ryanair flight that was at least a half hour late. I thought they were known for arriving on time."
Pros: "We didn't crash"
Cons: "Our flight was late to take off, and had to queue for 30 minutes at Shannon - before the plane had even landed. At stansted then had to get a long bus to the terminal and wait on the bus for 10 minutes because they couldn't open the doors. Luckily after a sprint to the station we made the last stansted express of the evening (£28 return each - 'London' airports for you)"
Cons: "Uncomfortable loud, poor service, unorganized, not clean"
Cons: "The plane was dirty"
Pros: "The price was fantastic! the best around :)"
Cons: "There was no notification from cabin crew to advise us to ensure we collect our luggage BEFORE we go through the glass doors at Gatwick. We were expecting to show our passport and collect our luggage from the carrousel but didn't realise until after we went through the glass doors and had to wait over 40 mins for it to be brought to us. What was so astonishing- we were told we weren't the only ones this happened to. It would be very useful if cabin crew made the passengers aware of this to avoid it happening time after time with others/flights"
Pros: "Boarding"
Cons: "I got wet standing on tarmac in rain"
Pros: "Nothing"
Cons: "5 hour delay No communication from staff No announcement Staff risky rude and didn't care Staff extremely unhelpful"
Pros: "I liked that the plane was boarded from the front and the back. I liked that you could check in weeks in advance. I had no issues pre-paying for luggage - just had to figure out what I was taking."
Pros: "On time, great price."
Cons: "Cold breeze when I can out of the Terminal building!"
Cons: "Delayed for over an hour"
Cons: "It was very difficult to locate the check in and boarding gates even with the directions."
Cons: "Would never pay the extra fee for choosing a seat or boarding first."
Pros: "Ryan Air is the worst airline. They rip off unassuming people by exorbitant charges at the airport."
Cons: "The customer service is nonexistent and the companies policies ar designed to take advantage of customers."
Cons: "It is unspoken that you have to print out your boarding pass at home or RyanAir charges you $45 dollars to print it out. Such a rip off. Plus they charge a fortune for your first bag! Not a cheap airline. NEVER FLY RYANAIR!"
Pros: "The crew."
Cons: "Seats don't go back. You pay for soft drinks and snacks. CANNOT SIT WELL. I AM 6' 5". Couldn't sit."
Cons: "the flight seemed full and therefore, since it was very much delayed, the ground crew set about getting people to check in their carry on bags. I'm not sure why we were chosen, since we were not at the end of the line, and some in front of us and behind us were not asked to check their bags (which were actually larger than ours). In he plane we were unhappy to realize that there was enough space overhead for our bags. Had to wait an extra 20-25 minutes in London after and already very late flight. So: not the best."
Pros: "Quick, cheap and easy"
Cons: "Ryanair have never been comfortable flights"