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Cons: On time

Pros: Easy boarding.

Cons: British Airways is the only airline I’ve flown that doesn’t off free water.

Pros: The crew was really good

Cons: Perhaps seats just a bit more confortable. Overall a very good airline

Pros: Comfortable seat

Cons: Having free snacks

Cons: Everything was OK

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Cons: Still don’t have my luggage yet

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Pros: Boarded and left on time

Cons: Food was awful. It was so hot I was fanning myself. I had a 11 hour flight and than a 10 hour flight after both British airways, and the same exact food. So I just went hungry. I smelled something amazing so thought I would get a good hot meal as my last meal since I had not had anything in 9hours, but nope, just got a measly cold sandwich. I won’t book British airlines again for international travel, I’ll stick to emirates.

Pros: Crew was great and movie selection was good. And the food was also good

Cons: It was all good!

Cons: Rude staff

Pros: great seats, friendly staff, quick boarding

Cons: free snacks

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Cons: Delay due to strike

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Pros: Quick flight and boarding

Pros: Unlike my previous BA LHR-PHX flights, this one was in a 787. The humidity is much better in a 787. It makes a huge comfort difference in a 10-hour flight. As always on BA, the food was very good.

Cons: Seats were a a bit cramped. The flight crew seemed overworked.

Pros: Everything ran on time.

Cons: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Cons: Information on arrival time was not correct

Cons: I could not check in online and BA is not available on the kiosk in the airport.

Pros: Great

Cons: Everything was fine

Cons: On time

Pros: The crew was really good

Cons: Perhaps seats just a bit more confortable. Overall a very good airline

Cons: Seat pitch is tight and seats don't recline. Boarding should be back of plane forwards. This would eliminate the log jam that happens when it's front first.

Pros: We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers

Cons: Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area

Pros: Group boarding

Cons: Not have to have cabin bags taken off us when we were literally first on, loads of people after us putting cases above our seats

Cons: Maybe not BA fault but immigration wait at jfk was 11/2 hours!

Pros: I got back to London ahead of schedule, which was nice

Cons: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?

Cons: Rude staff

Pros: Crew and pilot great.

Cons: Toilet was dirty.

Pros: Nice staff

Cons: Seats are too small, I don't have space for my upper legs.

Pros: Easy and quick boarding.

Cons: Seat space was tight

Pros: Crew was great and movie selection was good. And the food was also good

Cons: It was all good!

Pros: Group boarding

Cons: Not have to have cabin bags taken off us when we were literally first on, loads of people after us putting cases above our seats

Pros: Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience.

Cons: The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments