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Was upgraded to business class on this flight, I presume due to my premium economy class for my London to Denver flight. Business class was the same seats as economy, only the middle seat was unfilled. Decent lunch served, and the lounge experience in Prague was good. The only heads up I would give is give yourself enough time for gate carry-on luggage scanning, which I did not anticipate in my time planning.

Smooth flight. The seats were comfortable but the reclining mechanism didn't work very well. My wife's seat required the flight attendant to push the seat forward while she pushed the button. The leg support didn't want to return to its home under the seat. I ordered the diabetic meal which was full of carbs. It was low in sugar but carbs turn into sugar so was it really diabetic? Overall the flight was pleasant, long but pleasant.

A little bit late but it went smoothly overall. Delicious food on Indigo!

Really appreciated the care, attention and friendliness of cabin crew. Very comfortable, prompt and efficient flight.

It is an airline that has the service that used to be in the old times as a standard and now is rare. Very good.

My seat cushion was poor. The cushion was compressed and was uncomfortable for such a long flight.

Well unfortunately our connecting was cancelled and next flight delayed. Was in airport 9 hours. Flight itself was good. I’m sure it was a FAA problem.

We always use BA due to the direct flight options, we have always had a pleasant flight with BA.

Why don't they board from the back of the plane to the front. We have to move by all the people and their luggage to get to the seats.

Great crew and food and beverage. Seating tight but not the airline's fault. Will definitely fly BA in future!